Lindsey Novakovic - Assistant
WORK EXPERIENCE
Data Specialist
Achilles International, New York, NY Dec. 2019 - Present
Oversaw data entry and maintenance in Netsuite for volunteer records, athlete records, and donor acknowledgments. Responsible for website maintenance, GSuite onboarding, support, and maintenance, and provided support to team members by assuming ad hoc projects. Part-time federal work-study.
Personal Assistant, Store Manager
Strand Book Store, New York, NY Jul. 2018 - Present
Acted as the primary point of contact and liaison between owner and correspondents, colleagues, staff, and friends. Implemented and maintained new administrative systems allowing the owner to focus on strategic and executive tasks. Provided ad hoc support to the owner, business, family, and home with the highest care and discretion.
• Spearheaded all aspects of a new store location including the planning, merchandise and aesthetic assembly, operations, and opening safely during the presence of a global pandemic.
• Managed a daily average of 75 to 100 correspondences on behalf of the owner.
• Organized meetings, appointments, and activities for the owner, business, and family; provided daily summaries of urgent tasks and deadlines.
• Booked and arranged travel, transportation, and accommodations for owner and family.
• Prepared reports, presentations, speeches, and correspondence.
• Managed all physical and digital filing systems both in the office and at home.
• Oversaw financials for the owner and family, such as bank deposits and bill payments, and maintained accurate, up-to-date account information for each.
• Completed miscellaneous tasks to support the owner, including but not limited to writing speeches, organizing dinner parties, planning children’s parties, making purchases, organizing home systems, and using graphic design skills to edit photos, create flyers, invitations, brochures, and other print media.
Event Coordinator, Administrative Assistant
Alice’s Tea Cup, New York, NY Jan. 2012 - Jul. 2018
Provided administrative support to the Director of Operations by accomplishing daily and yearly operational tasks. Acted as the key point-person and liaison for on-site events, vendor relationships, and bakery. Maintained office services by organizing office procedures and operations.
• Generated year-over-year (YoY) financial analyses detailing revenue margins of the events and bakery departments.
• Contributed to greater than 15% of total revenue in 2017.
• Increased bakery sales by 13% in 2017 by establishing a wholesale department and managing vendor relationships.
• Increased in-restaurant and wholesale pricing by 12.5% through cost analysis and competitive market research.
• Fielded a monthly average of 500+ events, reservations, and bakery order inquiries.
• Coordinated a total of 12 calendars on a daily basis within the franchise.
• Designed all print and digital media to modernize the franchise brand image.
• Coordinated menu, libations, entertainment, and decor for on-site reservations and events. • Increased customer engagement through direct management of social media.
EDUCATION
Community & Human Services, concentration on Disability Studies (BS) SUNY Empire State College, New York, NY
May 2020 - May 2022
GPA 4.0
Community & Human Services (AS)
SUNY Empire State College, New York, NY
Sep. 2018 - Apr. 2020
GPA 4.0
VOLUNTEER EXPERIENCE
Achilles Kids Team Leader
Achilles International, New York, NY
Dec. 2018 - Present
Volunteer Leader
Sunnyview Rehabilitation Hospital, Schenectady, NY
Jun. 2013 - Aug. 2016
WORK EXPERIENCE
Data Specialist
Achilles International, New York, NY Dec. 2019 - Present
Oversaw data entry and maintenance in Netsuite for volunteer records, athlete records, and donor acknowledgments. Responsible for website maintenance, GSuite onboarding, support, and maintenance, and provided support to team members by assuming ad hoc projects. Part-time federal work-study.
Personal Assistant, Store Manager
Strand Book Store, New York, NY Jul. 2018 - Present
Acted as the primary point of contact and liaison between owner and correspondents, colleagues, staff, and friends. Implemented and maintained new administrative systems allowing the owner to focus on strategic and executive tasks. Provided ad hoc support to the owner, business, family, and home with the highest care and discretion.
• Spearheaded all aspects of a new store location including the planning, merchandise and aesthetic assembly, operations, and opening safely during the presence of a global pandemic.
• Managed a daily average of 75 to 100 correspondences on behalf of the owner.
• Organized meetings, appointments, and activities for the owner, business, and family; provided daily summaries of urgent tasks and deadlines.
• Booked and arranged travel, transportation, and accommodations for owner and family.
• Prepared reports, presentations, speeches, and correspondence.
• Managed all physical and digital filing systems both in the office and at home.
• Oversaw financials for the owner and family, such as bank deposits and bill payments, and maintained accurate, up-to-date account information for each.
• Completed miscellaneous tasks to support the owner, including but not limited to writing speeches, organizing dinner parties, planning children’s parties, making purchases, organizing home systems, and using graphic design skills to edit photos, create flyers, invitations, brochures, and other print media.
Event Coordinator, Administrative Assistant
Alice’s Tea Cup, New York, NY Jan. 2012 - Jul. 2018
Provided administrative support to the Director of Operations by accomplishing daily and yearly operational tasks. Acted as the key point-person and liaison for on-site events, vendor relationships, and bakery. Maintained office services by organizing office procedures and operations.
• Generated year-over-year (YoY) financial analyses detailing revenue margins of the events and bakery departments.
• Contributed to greater than 15% of total revenue in 2017.
• Increased bakery sales by 13% in 2017 by establishing a wholesale department and managing vendor relationships.
• Increased in-restaurant and wholesale pricing by 12.5% through cost analysis and competitive market research.
• Fielded a monthly average of 500+ events, reservations, and bakery order inquiries.
• Coordinated a total of 12 calendars on a daily basis within the franchise.
• Designed all print and digital media to modernize the franchise brand image.
• Coordinated menu, libations, entertainment, and decor for on-site reservations and events. • Increased customer engagement through direct management of social media.
EDUCATION
Community & Human Services, concentration on Disability Studies (BS) SUNY Empire State College, New York, NY
May 2020 - May 2022
GPA 4.0
Community & Human Services (AS)
SUNY Empire State College, New York, NY
Sep. 2018 - Apr. 2020
GPA 4.0
VOLUNTEER EXPERIENCE
Achilles Kids Team Leader
Achilles International, New York, NY
Dec. 2018 - Present
Volunteer Leader
Sunnyview Rehabilitation Hospital, Schenectady, NY
Jun. 2013 - Aug. 2016