Tinton Falls, NJ 07724
I would consider myself as a very high-energy person with a strong suit for customer service. Strong and positive relationships among co-workers, managers, and customers alike are extremely important to me in any workplace. I am well-versed in positions dealing with patrons and can bring an upbeat, professional, and hardworking attitude to the table.
Conflict and Dispute Resolution
Excellent Communication Skills
The Turning Point January 2021 to Current
Little Silver, NJ
Answered phone inquiries to schedule and confirm wait times, record takeout orders, and respond to service questions.
Developed bonds with co-workers and customers, creating a positive work environment.
Handled payments and dealt with a POS system efficiently.
Learned the value of patience, remaining calm, and problem solving due to working in a high-stress and busy restaurant.
The Original Atillios June 2020 to December 2021
Tinton Falls, NJ
Became well aware of CDC guidelines and regulations regarding cleanliness and sanitation.
Processed payments through a POS system.
Created great employee-customer relationships, increasing the inflow of repeat customers.
Monster Mini Golf December 2018 to October 2021
Created relationships with the guest of honor and their families in order to gain trust and ensure the best possible party.
Used opportunities to upsell to guests during events, suggesting add-ons with additional services.
Attained skills in deescalating possible negative situations and problem solving.
South Moon Under August 2019 to March 2020
Assisted customers by finding their desired items and checking inventory for those items at other locations.
Became well-versed in retail values; such as upselling, customer relationships, and the importance of aesthetics.
Reset store displays for special events, such as holidays and promotions, along with seasonal merchandise changes.
Education and Training
Monmouth Regional High School High School Diploma June 2020
National Honor Society Member
Florida Atlantic University Business Marketing
Boca Raton, FL
Brookdale Community College Business Marketing