Lexie Phillips- Barback
Lexie Phillips
Objective
I am enthusiastic and out-going with over five years in customer service. I strive to give each and every customer an enjoyable and memorable experience while maintaining efficiency and professionalism.
Experience
LeafFilter Gutter Protection, Hudson, Ohio
Call Center Representative Dec 2019-Present
Answered customer service calls within 3 seconds
Administrative duties such as emailing managers, service teams, clients, etc.
Scheduled appointments
Maintained an 85% demo rate monthly with an average of $70 thousand dollars weekly in sales
Worked on numerous tabs and windows in one single time span
De-escalated situations
Happy Moose, Streetsboro, Ohio
Server, Sept 2019-Dec 2019
Provided an enjoyable experience
Promptly greeted guests
Recorded and placed guest orders in a timely fashion
Efficiently multi-tasked in order to keep business running smoothly
Contributed to the cleanliness of the restaurant
Lake Forest Country Club, Hudson, Ohio
Banquet Server, Apr 2019- Aug 2019
Assisted with coordinating events
Collaborated with team members
Constructed proper place settings
Attended to guests
Polished silverwares and glassware
Buffalo Wild Wings, Kent, Ohio
Server/Hostess, Apr 2018 � Mar 2019
Provided memorable customer service
Personable with guests
Maintain cleanliness of workspace throughout the day
Helped keep food and stations stocked
Vanity, LLC. Zanesville, OH
Sales Associate, Sept 2015 - Jun 2016
Prepared merchandise for sales floor
Assist customers in decision making
Work collaboratively in team environment
Follow market trends
Baker�s IGA. Coshocton, OH
Cashier/Carry-out, Mar 2014 - Apr 2015
Stocked shelves and freezers with merchandise
Assisted customers with their groceries
Responsible for handling transactions at the cash register
Lake Park Aquatic Center, Coshocton, OH
Lifeguard, May 2014 � Aug 2017
Maintain constant surveillance
Janitorial duties
Provided emergency care when needed
Operated cash registers
Education
Kent State University, Kent, OH
Associate of Science, 2019
Bachelor of Integrated Studies, Aug 2016 - present
Currently enrolled with Senior status
Anticipated graduation- December 2021
Coshocton High School, Coshocton, OH
Diploma, May 2016
Key Club
Art Club
certifications
ServSafe Alcohol Certificate
Lexie Phillips
Objective
I am enthusiastic and out-going with over five years in customer service. I strive to give each and every customer an enjoyable and memorable experience while maintaining efficiency and professionalism.
Experience
LeafFilter Gutter Protection, Hudson, Ohio
Call Center Representative Dec 2019-Present
Answered customer service calls within 3 seconds
Administrative duties such as emailing managers, service teams, clients, etc.
Scheduled appointments
Maintained an 85% demo rate monthly with an average of $70 thousand dollars weekly in sales
Worked on numerous tabs and windows in one single time span
De-escalated situations
Happy Moose, Streetsboro, Ohio
Server, Sept 2019-Dec 2019
Provided an enjoyable experience
Promptly greeted guests
Recorded and placed guest orders in a timely fashion
Efficiently multi-tasked in order to keep business running smoothly
Contributed to the cleanliness of the restaurant
Lake Forest Country Club, Hudson, Ohio
Banquet Server, Apr 2019- Aug 2019
Assisted with coordinating events
Collaborated with team members
Constructed proper place settings
Attended to guests
Polished silverwares and glassware
Buffalo Wild Wings, Kent, Ohio
Server/Hostess, Apr 2018 � Mar 2019
Provided memorable customer service
Personable with guests
Maintain cleanliness of workspace throughout the day
Helped keep food and stations stocked
Vanity, LLC. Zanesville, OH
Sales Associate, Sept 2015 - Jun 2016
Prepared merchandise for sales floor
Assist customers in decision making
Work collaboratively in team environment
Follow market trends
Baker�s IGA. Coshocton, OH
Cashier/Carry-out, Mar 2014 - Apr 2015
Stocked shelves and freezers with merchandise
Assisted customers with their groceries
Responsible for handling transactions at the cash register
Lake Park Aquatic Center, Coshocton, OH
Lifeguard, May 2014 � Aug 2017
Maintain constant surveillance
Janitorial duties
Provided emergency care when needed
Operated cash registers
Education
Kent State University, Kent, OH
Associate of Science, 2019
Bachelor of Integrated Studies, Aug 2016 - present
Currently enrolled with Senior status
Anticipated graduation- December 2021
Coshocton High School, Coshocton, OH
Diploma, May 2016
Key Club
Art Club
certifications
ServSafe Alcohol Certificate