Kyra Pfennig

Kyra Pfennig
446 Grandview Terrace Apartment 4 Lawrence KS, 66044 * ------------ * ------------

EDUCATION

Johnson County Community College
Accounting major (online), Fall 2019

Southern New Hampshire University
Marketing major (online), Fall 2016

University of Kansas
General and business classes, 2015-2016 School Year

Olathe Northwest High School Diploma, 2015

PROFESSIONAL EXPERIENCE

DST Lawrence Kansas Correspondence Representative Nov 2017-Current
Wrote correspondence regarding client procedures to account holders
Used Encorr to build and write correspondence
Stayed up to date with new processes
Worked closely with a small team of Correspondence Representatives

WADDELL & REED Overland Park Kansas Adjustor May 2017-Nov 2017
Analyzed account history and created action plans to fix mistakes
Processed reports
Stayed up to date with new processes

WADDELL & REED Overland Park Kansas Back Office Associate Oct 2016-May 2017
Processed customer financial requests
Processed reports
Worked closely with a team of other processors
Stayed up to date with new processes

ADDITIONAL SKILLS

Proficient with Microsoft Word, Excel, PowerPoint and Internet
Proficient with TA2000, AWD, Quickbooks and Encorr
Proficient with video editing programs
Proficient with 10-key by touch