Kyle Lewis Resume
KYLE LEWIS 14351 Red Cardinal Court
Windermere, Florida, 34786
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OBJECTIVE
To advance my career with an organization that will effectively utilize my extensive public relations and communications expertise while also allowing me to develop further as a professional
Exceptionally dedicated professional with keen interpersonal communication, and organizational skills, as well as problem-solving and decision-making expertise. Proven talent for aligning business strategy and objectives with established customer service and team leadership. Results and success-focused operator with expertise spanning operations coordination, relationship management, customer support and satisfaction, client management, time management, attention to detail, quality assurance, marketing, content development, social media marketing and management, and project management.
EDUCATION AND CREDENTIALS
BACHELOR OF ARTS (B.A.) IN PUBLIC RELATIONS – MINOR IN INTERDISCIPLINARY STUDIES,2020
Florida Gulf Coast University, Fort Myers, Florida
3.33 GPA
Relevant Coursework: Public Relations Research, Principles of Public Relations, Public Relations Strategy, Public Relations Writing, Nonprofit Public Relations, Public Relations Campaigns and Capstone, Interracial/ Intercultural Communication, Theories of Human Communication, Foundations of Civic Engagement, And Fundamentals of Communication.
HIGH SCHOOL DIPLOMA, 2016
West Orange High School, Winter Garden, Florida
3.5 GPA
PROFESSIONAL EXPERIENCE
HILTON GARDEN INN, FORT MYERS, FLORIDA, JANUARY TO APRIL 2020
SOCIAL MEDIA CHAMPION INTERNSHIP
? Handled the establishment and administration of Hilton Garden Inn’s social media accounts on Facebook, Twitter, and Instagram.
? Provided first-class and exceptional service in responding to guests’ comments and reviews in a timely and effective manner.
? Served in an integral role by responding to all negative TripAdvisor and Expedia reviews. Shared operational insights to respective departments.
? Furnished guests and unfamiliar travelers with information over social media about the Hilton Garden Inn and local area.
? Charted the creation and development of social media content to market the hotel and increase brand awareness.
? Ensured that all social media pages were updated on a consistent basis to continuously promote the hotel.
HILTON GARDEN INN, FORT MYERS, FLORIDA, FEBRUARY 2019 TO PRESENT
BARTENDER
? Operated in an effective and efficient manner in a fast-paced and high-volume environment, dealing with and completing multiple tasks at a time.
? Utilized time management skills across all operations, providing assistance and support to customers and completing other tasks in a professional manner.
? Communicated with guests in a warm and friendly manner to take orders at the bar, on the floor, and room service, as well as providing guests with information and recommendations on menu items and drinks.
? Closely collaborate with chefs, dishwashers, servers and other team members over the course of my operations.
SWAN AND DOLPHIN HOTEL, ORLANDO, FLORIDA, JUNE TO AUGUST 2017
POOL SERVER
? Played a key role by delivering top-quality, friendly, and fast service at all times, maximizing customer satisfaction.
? Interacted with customers to accurately record orders and cooperated with team members in the serving of food and beverages to meet and surpass guest expectations.
? Operated in adherence and compliance with all quality expectations, regulations, and standards of the hotel.
WESTGATE RESORTS, ORLANDO, FLORIDA, MAY TO JULY 2014
ADMINISTRATIVE ASSISTANT
? Established rapport with guests while verifying and evaluating their qualifications for the timeshare tour.
? Operated in a pivotal capacity by adhering to company standards by signing out employees on a daily basis.
? Provided support and assistance to sales representatives to allow for increased sales, as well as responding to guest questions and resolving various issues.
AWARDS AND HONORS
? Dean’s list for five semesters at Florida Gulf Coast University.
ACTIVITIES
? Pi Kappa Phi Fraternity Member 2016-2020, Florida Gulf Coast University
? Pi Kappa Phi Fraternity Scholarship Chair –2019-2020 Florida Gulf Coast University
? Intramural Basketball, Softball, and Football – Florida Gulf Coast University
? 4 years of Varsity Golf and 1 year of Volleyball – West Orange High School
? Member of Student Government Association for 4 years – West Orange High School
VOLUNTEERISM
? Volunteered at a wide range of nonprofits throughout high school and college
? Volunteered over 150 hours in Fort Myers while attending FGCU at various nonprofit organizations including Echo Global Farms, Surfers for Autism, Best Buddies, Habitat for Humanity, The Ability Experience and Ability Camp.
ADDITIONAL INFORMATION
Interests: Wakeboarding, Skiing, Fishing, Working Out, Golf, and participating in any sports activities.
KYLE LEWIS 14351 Red Cardinal Court
Windermere, Florida, 34786
m:------------
------------
OBJECTIVE
To advance my career with an organization that will effectively utilize my extensive public relations and communications expertise while also allowing me to develop further as a professional
Exceptionally dedicated professional with keen interpersonal communication, and organizational skills, as well as problem-solving and decision-making expertise. Proven talent for aligning business strategy and objectives with established customer service and team leadership. Results and success-focused operator with expertise spanning operations coordination, relationship management, customer support and satisfaction, client management, time management, attention to detail, quality assurance, marketing, content development, social media marketing and management, and project management.
EDUCATION AND CREDENTIALS
BACHELOR OF ARTS (B.A.) IN PUBLIC RELATIONS – MINOR IN INTERDISCIPLINARY STUDIES,2020
Florida Gulf Coast University, Fort Myers, Florida
3.33 GPA
Relevant Coursework: Public Relations Research, Principles of Public Relations, Public Relations Strategy, Public Relations Writing, Nonprofit Public Relations, Public Relations Campaigns and Capstone, Interracial/ Intercultural Communication, Theories of Human Communication, Foundations of Civic Engagement, And Fundamentals of Communication.
HIGH SCHOOL DIPLOMA, 2016
West Orange High School, Winter Garden, Florida
3.5 GPA
PROFESSIONAL EXPERIENCE
HILTON GARDEN INN, FORT MYERS, FLORIDA, JANUARY TO APRIL 2020
SOCIAL MEDIA CHAMPION INTERNSHIP
? Handled the establishment and administration of Hilton Garden Inn’s social media accounts on Facebook, Twitter, and Instagram.
? Provided first-class and exceptional service in responding to guests’ comments and reviews in a timely and effective manner.
? Served in an integral role by responding to all negative TripAdvisor and Expedia reviews. Shared operational insights to respective departments.
? Furnished guests and unfamiliar travelers with information over social media about the Hilton Garden Inn and local area.
? Charted the creation and development of social media content to market the hotel and increase brand awareness.
? Ensured that all social media pages were updated on a consistent basis to continuously promote the hotel.
HILTON GARDEN INN, FORT MYERS, FLORIDA, FEBRUARY 2019 TO PRESENT
BARTENDER
? Operated in an effective and efficient manner in a fast-paced and high-volume environment, dealing with and completing multiple tasks at a time.
? Utilized time management skills across all operations, providing assistance and support to customers and completing other tasks in a professional manner.
? Communicated with guests in a warm and friendly manner to take orders at the bar, on the floor, and room service, as well as providing guests with information and recommendations on menu items and drinks.
? Closely collaborate with chefs, dishwashers, servers and other team members over the course of my operations.
SWAN AND DOLPHIN HOTEL, ORLANDO, FLORIDA, JUNE TO AUGUST 2017
POOL SERVER
? Played a key role by delivering top-quality, friendly, and fast service at all times, maximizing customer satisfaction.
? Interacted with customers to accurately record orders and cooperated with team members in the serving of food and beverages to meet and surpass guest expectations.
? Operated in adherence and compliance with all quality expectations, regulations, and standards of the hotel.
WESTGATE RESORTS, ORLANDO, FLORIDA, MAY TO JULY 2014
ADMINISTRATIVE ASSISTANT
? Established rapport with guests while verifying and evaluating their qualifications for the timeshare tour.
? Operated in a pivotal capacity by adhering to company standards by signing out employees on a daily basis.
? Provided support and assistance to sales representatives to allow for increased sales, as well as responding to guest questions and resolving various issues.
AWARDS AND HONORS
? Dean’s list for five semesters at Florida Gulf Coast University.
ACTIVITIES
? Pi Kappa Phi Fraternity Member 2016-2020, Florida Gulf Coast University
? Pi Kappa Phi Fraternity Scholarship Chair –2019-2020 Florida Gulf Coast University
? Intramural Basketball, Softball, and Football – Florida Gulf Coast University
? 4 years of Varsity Golf and 1 year of Volleyball – West Orange High School
? Member of Student Government Association for 4 years – West Orange High School
VOLUNTEERISM
? Volunteered at a wide range of nonprofits throughout high school and college
? Volunteered over 150 hours in Fort Myers while attending FGCU at various nonprofit organizations including Echo Global Farms, Surfers for Autism, Best Buddies, Habitat for Humanity, The Ability Experience and Ability Camp.
ADDITIONAL INFORMATION
Interests: Wakeboarding, Skiing, Fishing, Working Out, Golf, and participating in any sports activities.