Kersten Berry
Kersten Berry
16522 Pollman Rd. | Bartelso, IL, 62218 | ------------ | ------------
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EDUCATION Southeast Missouri State University, Cape Girardeau, MO - Bachelors of Science: Wildlife and conservation biology
August 2016 - May 2020
Recent graduate with an overall GPA of 3.394
Alumni of the co-ed service fraternity, Alpha Phi Omega Beta Psi
Member of the Redhawks marching band for three semesters
SKILLS
Customer service
Inventory management
Money management
Light maintenance
Time management
EMPLOYMENT HISTORY
Walmart- Carlyle, IL - Cashier
Store Manager - Amy Jones -------------
March 2020- present (between 29-36 hours a week)
Receive payments via cash, check, credit/debit cards in a professional manner
Issue receipts, change when needed, and credits
Greet all customers
Maintain a clean work area
Stock and organize merchandise
Cracker Barrel Old Country Store - Cape Girardeau, MO - Server
General Manager: Enjoli Gathright -------------
July 2019 - March 2020 (about 20 hours a week but varies)
Promptly greet guests and inform them of current promotional items
Take accurate food and drink orders while making suggestions and sharing additional information
Answer any questions asked by guests
Promptly enter in food and drink orders
Ensure all orders are made and garnished correctly prior to delivering food to the guests
Bring food from the grill window to all guests in the store, not just guests that I am taking care of
Ensure that all guests are satisfied with their meals
Duey’s on Fairfax- Carlyle, IL - Wait Staff
Supervisor: Johnathan DuHasek -------------
May 2019 - July 2019 (hours vary from week to week)
Greet and escort customers to their table
Provide excellent wait service to ensure customer satisfaction
Make menu recommendations, answer questions, and share additional information with customers
Take customer orders and deliver food and beverages
Deliver checks and collect bill payments
Arrange table settings and maintain a tidy dining area
Carlyle Healthcare Center- Carlyle, IL - Resident Assistant
Supervisor: Karen Holland, Director of Nursing-------------
Email: ------------
March 2018 - July 2019 (16 hours every other week or whenever a shift is available for pickup)
Assist residents with simple tasks (dressing, combing hair, getting things out of their reach)
Keep residents’ rooms tidy (no trash on floor, clothes put up, bathroom looking orderly)
Stock linen carts
Pass ice water to residents at least twice per shift and offer snacks
Answer call lights
Take meal orders and deliver meal trays
Offer one-on-one time with residents
Assist residents in cutting meats or putting spreads on bread when requested
Eldon Hazlet State Park- Carlyle, IL - Conservation Worker
Supervisor: Bob Hammel, Supervisor-------------
Email: ------------
May 2017 - August 2017 and May 2018 - August 2018 (37.5 hours per week)
Assist in the maintenance of buildings
Maintain clean, safe, and attractive public use areas (weedeating, painting, raking, picking up trash, assist cutting trees and picking up the lumber)
Check hiking trail conditions and assist fixing any issues
Plant and water trees
Assist with prescribed burns
Kersten Berry
16522 Pollman Rd. | Bartelso, IL, 62218 | ------------ | ------------
???????????????????????????????????????
EDUCATION Southeast Missouri State University, Cape Girardeau, MO - Bachelors of Science: Wildlife and conservation biology
August 2016 - May 2020
Recent graduate with an overall GPA of 3.394
Alumni of the co-ed service fraternity, Alpha Phi Omega Beta Psi
Member of the Redhawks marching band for three semesters
SKILLS
Customer service
Inventory management
Money management
Light maintenance
Time management
EMPLOYMENT HISTORY
Walmart- Carlyle, IL - Cashier
Store Manager - Amy Jones -------------
March 2020- present (between 29-36 hours a week)
Receive payments via cash, check, credit/debit cards in a professional manner
Issue receipts, change when needed, and credits
Greet all customers
Maintain a clean work area
Stock and organize merchandise
Cracker Barrel Old Country Store - Cape Girardeau, MO - Server
General Manager: Enjoli Gathright -------------
July 2019 - March 2020 (about 20 hours a week but varies)
Promptly greet guests and inform them of current promotional items
Take accurate food and drink orders while making suggestions and sharing additional information
Answer any questions asked by guests
Promptly enter in food and drink orders
Ensure all orders are made and garnished correctly prior to delivering food to the guests
Bring food from the grill window to all guests in the store, not just guests that I am taking care of
Ensure that all guests are satisfied with their meals
Duey’s on Fairfax- Carlyle, IL - Wait Staff
Supervisor: Johnathan DuHasek -------------
May 2019 - July 2019 (hours vary from week to week)
Greet and escort customers to their table
Provide excellent wait service to ensure customer satisfaction
Make menu recommendations, answer questions, and share additional information with customers
Take customer orders and deliver food and beverages
Deliver checks and collect bill payments
Arrange table settings and maintain a tidy dining area
Carlyle Healthcare Center- Carlyle, IL - Resident Assistant
Supervisor: Karen Holland, Director of Nursing-------------
Email: ------------
March 2018 - July 2019 (16 hours every other week or whenever a shift is available for pickup)
Assist residents with simple tasks (dressing, combing hair, getting things out of their reach)
Keep residents’ rooms tidy (no trash on floor, clothes put up, bathroom looking orderly)
Stock linen carts
Pass ice water to residents at least twice per shift and offer snacks
Answer call lights
Take meal orders and deliver meal trays
Offer one-on-one time with residents
Assist residents in cutting meats or putting spreads on bread when requested
Eldon Hazlet State Park- Carlyle, IL - Conservation Worker
Supervisor: Bob Hammel, Supervisor-------------
Email: ------------
May 2017 - August 2017 and May 2018 - August 2018 (37.5 hours per week)
Assist in the maintenance of buildings
Maintain clean, safe, and attractive public use areas (weedeating, painting, raking, picking up trash, assist cutting trees and picking up the lumber)
Check hiking trail conditions and assist fixing any issues
Plant and water trees
Assist with prescribed burns