Kelly McGee Resume
Contact Info:
Email - ------------
Cell -------------
Summary:
Miami-Dade college graduate with Associate in Arts degree. Fast learner with excellent time management and problem-solving skills and the ability to stay calm under pressure. Experience in legal, veterinary, call center, office management, data entry, reception, and customer service roles. Types at average of 65 WPM. Proficient with computers and Microsoft Office.
Education:
Miami Dade College
Associate of Arts ; Anthropology
Graduated 2018
Miami Killian Senior High School
Graduated 2014
History:
Legal Assistant at The Law Office of Lawrence Lambert
August 2019- Current
As a legal assistant I perform various tasks including drafting and filing legal documents on Florida’s e-file portal, office organization, and assisting in trial preparations as well as basic receptionist duties answering phones and communicating with clients.
Court Records Specialist I at Miami Dade County Clerk of Courts
September 2018 - August 2019
As a data entry clerk for the traffic/misdemeanor division of the Clerk of Courts duties included: reviewing and evaluating legal documents submitted through the county E- portal, entering documents into the Traffic Information System (TIS) court database, and notifying attorneys in the case of any discrepancies that might impact their case.
Customer Service Representative (Receptionist) at The Pet Emergency Room
May 2018- September 2018
As a receptionist (or “CSR”) at SVRC, my duties included intake of clients, creating new client files in a timely manner using DVMax, preparing files for future appointments, directing calls and messages to the appropriate doctors, scanning and emailing various paperwork and daily reports, processing payments from patients, and applying quick thinking in triage deciding when a case may or may not be critical.
Collections Agent at GBS International (call center)
May 2016 - May 2017
As a collections agent for GBS, I spent most of my day making and receiving customer service calls related to payments toward their contracts, including Unlimited Vacation Club, Globequest, and Casa Dorada Timeshare companies. Duties included: analyzing contract information to provide the best assistance possible, entering sensitive information for members including credit card information, bank account numbers, and personal contact information.
Bookseller at Barnes & Noble
September 2014 - August 2015
As a bookseller my duties included: acting as a cashier, providing excellent customer
service, maintaining and recovering the floor during work hours and after closing.
Contact Info:
Email - ------------
Cell -------------
Summary:
Miami-Dade college graduate with Associate in Arts degree. Fast learner with excellent time management and problem-solving skills and the ability to stay calm under pressure. Experience in legal, veterinary, call center, office management, data entry, reception, and customer service roles. Types at average of 65 WPM. Proficient with computers and Microsoft Office.
Education:
Miami Dade College
Associate of Arts ; Anthropology
Graduated 2018
Miami Killian Senior High School
Graduated 2014
History:
Legal Assistant at The Law Office of Lawrence Lambert
August 2019- Current
As a legal assistant I perform various tasks including drafting and filing legal documents on Florida’s e-file portal, office organization, and assisting in trial preparations as well as basic receptionist duties answering phones and communicating with clients.
Court Records Specialist I at Miami Dade County Clerk of Courts
September 2018 - August 2019
As a data entry clerk for the traffic/misdemeanor division of the Clerk of Courts duties included: reviewing and evaluating legal documents submitted through the county E- portal, entering documents into the Traffic Information System (TIS) court database, and notifying attorneys in the case of any discrepancies that might impact their case.
Customer Service Representative (Receptionist) at The Pet Emergency Room
May 2018- September 2018
As a receptionist (or “CSR”) at SVRC, my duties included intake of clients, creating new client files in a timely manner using DVMax, preparing files for future appointments, directing calls and messages to the appropriate doctors, scanning and emailing various paperwork and daily reports, processing payments from patients, and applying quick thinking in triage deciding when a case may or may not be critical.
Collections Agent at GBS International (call center)
May 2016 - May 2017
As a collections agent for GBS, I spent most of my day making and receiving customer service calls related to payments toward their contracts, including Unlimited Vacation Club, Globequest, and Casa Dorada Timeshare companies. Duties included: analyzing contract information to provide the best assistance possible, entering sensitive information for members including credit card information, bank account numbers, and personal contact information.
Bookseller at Barnes & Noble
September 2014 - August 2015
As a bookseller my duties included: acting as a cashier, providing excellent customer
service, maintaining and recovering the floor during work hours and after closing.