KB_Resume
KAMALA N. BATTS
Portsmouth, VA 23701
------------ ------------
Active Secret
OBJECTIVE
Seeking a position as an Information Systems Technician
SUMMARY
Experienced system administrator, network technician, and resource professional with expertise in military
information software, information security administration and utilization of various networks; Articulate,
resourceful, meticulous, and enthusiastic. Dedicated to developing intelligent business practices while providing unparalleled customer service.
EDUCATION
Bachelor of Science, Computer Information Systems Cyber and Network Security, ECPI University, 2019
Master of Science, Secondary Education, Math, Old Dominion University, 2008
Bachelor of Science, Computer Science, Shaw University, 2003
TRAINING
• Consolidated Afloat Networks and Enterprise Services, 2015
• Navy Tactical Command Support System II Manager, 2014
EMPLOYMENT HISTORY
Capstone Corporation 08/2019 - Present
Computer Systems Operator
• Run and monitor batch jobs
• Run scripts
• Troubleshoot applications
• Assist in maintaining user accounts
• Perform server checks
• Enforce security policies
• Maintain logs and verify system status
Inter-Op 12/2018 – 08/2019
Computer Operator
• Ran and monitored batch jobs
• Ran scripts
• Troubleshot applications
• Assisted in maintaining user accounts
• Performed server checks
• Enforced security policies
• Maintained logs and verified system status
U.S. Navy, Department of Defense 07/2012 – 07/2018
Petty Officer First Class, Information Systems Technician
• Installed and set up over 50 desktops
• Maintained and troubleshot approximately 100 desktops and pcs
• Created, maintained and/or troubleshot over 1000 user accounts
• Resolved Trouble Tickets
• Drafted approximately 5000 Naval messages to address and correct system outages
• Created and maintained training records for 15 personnel
• Acquired equipment and supplies worth approximately $500,000
• Operated and coordinated automated networks, datalinks and circuits
• Operated and maintained global satellite telecommunications systems
• Managed hardware systems support for desktops, laptops, printers, displays,
video conference systems, and servers
• Led personnel in completion of system operability verification
checks with zero discrepancies, resulting in 100% connectivity and
zero downtime
• Scheduled and managed the completion of 2,379
maintenance checks ensuring 100% pass rate for division
during certification
• Personally completed 727 network maintenance checks across 186 servers
• Eliminated 426 rogue clients after reviewing 303,482 security logs
Calvary Christian School 08/2008 – 06/2011
High School Math Teacher
• Instructed students and created lesson plans
• Monitored and tracked student achievement
• Managed students in the classroom, communicated with parents,
prepared students for standardized testing
• Provided appropriate resources and learning materials for students
that resulted in 90% success rate
• Identified varying effective teaching methods
• Developed and updated curriculum
Middle School Computer Teacher
• Instructed students in computer programs producing over
100 graphs, charts, PowerPoints, and word documents,
• Maintained computer laboratories and kept an inventory of supplies
• Ensured computer equipment functioned properly
• Ensured safe and proper use of the Internet
High School Track and Field Coach 08/2010 – 06/2011
• Trained 20 runners to compete safely
• Increased morale and confidence
• Promoted and demonstrated teamwork
AWARDS
• Navy Achievement Medal
• Letter of Commendation
KAMALA N. BATTS
Portsmouth, VA 23701
------------ ------------
Active Secret
OBJECTIVE
Seeking a position as an Information Systems Technician
SUMMARY
Experienced system administrator, network technician, and resource professional with expertise in military
information software, information security administration and utilization of various networks; Articulate,
resourceful, meticulous, and enthusiastic. Dedicated to developing intelligent business practices while providing unparalleled customer service.
EDUCATION
Bachelor of Science, Computer Information Systems Cyber and Network Security, ECPI University, 2019
Master of Science, Secondary Education, Math, Old Dominion University, 2008
Bachelor of Science, Computer Science, Shaw University, 2003
TRAINING
• Consolidated Afloat Networks and Enterprise Services, 2015
• Navy Tactical Command Support System II Manager, 2014
EMPLOYMENT HISTORY
Capstone Corporation 08/2019 - Present
Computer Systems Operator
• Run and monitor batch jobs
• Run scripts
• Troubleshoot applications
• Assist in maintaining user accounts
• Perform server checks
• Enforce security policies
• Maintain logs and verify system status
Inter-Op 12/2018 – 08/2019
Computer Operator
• Ran and monitored batch jobs
• Ran scripts
• Troubleshot applications
• Assisted in maintaining user accounts
• Performed server checks
• Enforced security policies
• Maintained logs and verified system status
U.S. Navy, Department of Defense 07/2012 – 07/2018
Petty Officer First Class, Information Systems Technician
• Installed and set up over 50 desktops
• Maintained and troubleshot approximately 100 desktops and pcs
• Created, maintained and/or troubleshot over 1000 user accounts
• Resolved Trouble Tickets
• Drafted approximately 5000 Naval messages to address and correct system outages
• Created and maintained training records for 15 personnel
• Acquired equipment and supplies worth approximately $500,000
• Operated and coordinated automated networks, datalinks and circuits
• Operated and maintained global satellite telecommunications systems
• Managed hardware systems support for desktops, laptops, printers, displays,
video conference systems, and servers
• Led personnel in completion of system operability verification
checks with zero discrepancies, resulting in 100% connectivity and
zero downtime
• Scheduled and managed the completion of 2,379
maintenance checks ensuring 100% pass rate for division
during certification
• Personally completed 727 network maintenance checks across 186 servers
• Eliminated 426 rogue clients after reviewing 303,482 security logs
Calvary Christian School 08/2008 – 06/2011
High School Math Teacher
• Instructed students and created lesson plans
• Monitored and tracked student achievement
• Managed students in the classroom, communicated with parents,
prepared students for standardized testing
• Provided appropriate resources and learning materials for students
that resulted in 90% success rate
• Identified varying effective teaching methods
• Developed and updated curriculum
Middle School Computer Teacher
• Instructed students in computer programs producing over
100 graphs, charts, PowerPoints, and word documents,
• Maintained computer laboratories and kept an inventory of supplies
• Ensured computer equipment functioned properly
• Ensured safe and proper use of the Internet
High School Track and Field Coach 08/2010 – 06/2011
• Trained 20 runners to compete safely
• Increased morale and confidence
• Promoted and demonstrated teamwork
AWARDS
• Navy Achievement Medal
• Letter of Commendation