Kaitlyn Matousek
Kaitlyn Matousek

EDUCATION
University of California, Santa Barbara
June 2018
Bachelor of Science in Environmental Studies
SKILLS
• Solution-focused, strong communication and interpersonal skills • Positive and professional work attitude
• Experienced in Microsoft Office Word, PowerPoint, Excel, Outlook, and AutoCAD
EXPERIENCE
Administrative Assistant at Mortgage Alliance Group March 2020 - Present
• Provide exceptional customer service to clients in person and over the phone by effectively communicating and assisting their needs
• Organize and input accounting data into Excel
• Maintain busy schedules that change rapidly, inclusive of booking appointments
and rescheduling meetings for loan officers
• Aid fellow staff members with emails, faxes, and various office tasks
Adventure Facilitator for Arc Adventure Sep 2019 - March 2020
• Created teamwork curriculum and taught classroom workshops to students in the San Diego area
• Organized, planned, and lead enrichment leadership programs and outdoor activities such as camping, mountain biking, and rock climbing
• Was responsible for the safety and wellbeing of up to 20 clients
Outdoor Guide/Educator at SB Adventure Company June 2018 - Dec 2019
• Guided sea cave kayaking expeditions at Santa Cruz Island National Park
• Presented daily lectures on ecology and environmental science in an outdoor
setting
• Encouraged curiosity and participation through individual exploration and
hands-on experiences
UCSB Ropes Course Facilitator March 2016 - June 2018
• Facilitated group bonding and personal development for diverse groups of individuals
• Supervised ropes course staff while they belayed clients on technical obstacles like the zip-line, rock wall, and rope bridge