Justin Riggi
Justin P Riggi
1092 Turk Hill Rd Fairport NY 14450
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Objective:To obtain a position in which I may utilize my extensive sales, management and
customer relations skills within a growing organization.
Education
Gates-Chili High school
Graduated 1997 regents diploma
Genesee Community college 97-99
Communications and Media arts.
Experience
Proficient in Microsoft windows, outlook, Office etc.
20 years Customer service, lead generation, High volume Sales experience
Proven history of management and training experience in housing and restaurant industry
Multi-million dollar producer Consecutive years
Extensive marketing experience, CRM based lead generation business model (boomtown)
GRAR / NYS DOS completion
Work History
Remax Plus 2011 - 2020
2171 Monroe ave Rochester Ny 14------------
*BUYERS AGENT/ REALTOR (The Cannan team) 2011-2016
Professional Real Estate Agent assisting buyers in purchase of new homes.
Responsble for listing/ buying clients, arrange mortgage pre-approval for new
customers
Lease/Rental specialist
NYS DOS completion/ GRAR completion
*SALES MANAGER/ REALTOR (RPP Sold team) 2016-2020
Multi-million dollar producer as an individual agent’
Team leader and sales manager for rpp sold team (#1 remax sales team in NYS)
Responsible for recruitment and training new agents all facets of the real estate
industry (contract to close)
Extensive CRM training, proven customer retention
JP Custom Services 2011-2016
2171 Monroe Ave Rochester Ny 14------------
*OWNER / OPERATOR
commercial/residential cleaning service
Commercial contract cleaning for local businesses.
Residential cleaning- One time cleanouts for customers who have recently moved
out and for clients wo are getting ready to put the home for sale on the market.
Responsible for Estimates, customer retention, payroll and insurance
Agatina's Restaurant 2003-2015
2967 Buffalo rd Rochester NY 14------------
*FLOOR MANAGER/SERVER/BARTENDER/HOST
Professional FOH manager/head server in a fast paced restaurant.
Manage and maintain successful relationships with Food and beverage distributors
Work closely with ownership to create new and exciting specials, responsible for
employee interviews (both new hire and exit interview) Floor training all new hires
Host/ bartender/server in a renowned high volume family owned restaurant
Crossroads Contract Cleaning 2004-2011
136 King Rd Churchville NY 14428
*DIRECTOR OF OPERATIONS
responsible for day day operations including new hire and payroll.
nightly managing and overseeing 23 employees at any one given time
dealt directly with customers to ensure satisfaction with service. taking on new &
retaining current customers.
responsible for billing of customers and training all employees at each job site
EVERDRY Waterproofing 2002-2003
65 industrial park cir Rochester NY 14624
*CALL CENTER MANAGER/OUTSIDE SALES REP
Responsible for entire call center activities including interviews/ hiring of all
customer service representatives
Trained all new hires on proper lead generation and customer service skills
worked directly with home office and reported daily quotas
required to give in-home presentation for potential customers and provided full
basement inspections on site. Responsible for estimate presentation and final sale
The Sutherland Group Ltd 1999-2001
100 Kings Hwy Ste 2950 Rochester NY 14617
*Bureau of national affairs-Team Leader
sales/lead generation/customer service. Provided complete training for new BNA
customers. Worked closely with outsourcing client to achieve goals and standards
assisted with overviews on newly purchased OSHA/HAZMAT materials
*Toshiba Ultrasound-Team Leader
Provided ultra qualified leads and worked closely for outside Toshiba sales rep.
Rresponsible for contacting and setting up sales presentations through radiology
depts, Xray technicians and chiefs of medicine
Justin P Riggi
1092 Turk Hill Rd Fairport NY 14450
------------
------------
Objective:To obtain a position in which I may utilize my extensive sales, management and
customer relations skills within a growing organization.
Education
Gates-Chili High school
Graduated 1997 regents diploma
Genesee Community college 97-99
Communications and Media arts.
Experience
Proficient in Microsoft windows, outlook, Office etc.
20 years Customer service, lead generation, High volume Sales experience
Proven history of management and training experience in housing and restaurant industry
Multi-million dollar producer Consecutive years
Extensive marketing experience, CRM based lead generation business model (boomtown)
GRAR / NYS DOS completion
Work History
Remax Plus 2011 - 2020
2171 Monroe ave Rochester Ny 14------------
*BUYERS AGENT/ REALTOR (The Cannan team) 2011-2016
Professional Real Estate Agent assisting buyers in purchase of new homes.
Responsble for listing/ buying clients, arrange mortgage pre-approval for new
customers
Lease/Rental specialist
NYS DOS completion/ GRAR completion
*SALES MANAGER/ REALTOR (RPP Sold team) 2016-2020
Multi-million dollar producer as an individual agent’
Team leader and sales manager for rpp sold team (#1 remax sales team in NYS)
Responsible for recruitment and training new agents all facets of the real estate
industry (contract to close)
Extensive CRM training, proven customer retention
JP Custom Services 2011-2016
2171 Monroe Ave Rochester Ny 14------------
*OWNER / OPERATOR
commercial/residential cleaning service
Commercial contract cleaning for local businesses.
Residential cleaning- One time cleanouts for customers who have recently moved
out and for clients wo are getting ready to put the home for sale on the market.
Responsible for Estimates, customer retention, payroll and insurance
Agatina's Restaurant 2003-2015
2967 Buffalo rd Rochester NY 14------------
*FLOOR MANAGER/SERVER/BARTENDER/HOST
Professional FOH manager/head server in a fast paced restaurant.
Manage and maintain successful relationships with Food and beverage distributors
Work closely with ownership to create new and exciting specials, responsible for
employee interviews (both new hire and exit interview) Floor training all new hires
Host/ bartender/server in a renowned high volume family owned restaurant
Crossroads Contract Cleaning 2004-2011
136 King Rd Churchville NY 14428
*DIRECTOR OF OPERATIONS
responsible for day day operations including new hire and payroll.
nightly managing and overseeing 23 employees at any one given time
dealt directly with customers to ensure satisfaction with service. taking on new &
retaining current customers.
responsible for billing of customers and training all employees at each job site
EVERDRY Waterproofing 2002-2003
65 industrial park cir Rochester NY 14624
*CALL CENTER MANAGER/OUTSIDE SALES REP
Responsible for entire call center activities including interviews/ hiring of all
customer service representatives
Trained all new hires on proper lead generation and customer service skills
worked directly with home office and reported daily quotas
required to give in-home presentation for potential customers and provided full
basement inspections on site. Responsible for estimate presentation and final sale
The Sutherland Group Ltd 1999-2001
100 Kings Hwy Ste 2950 Rochester NY 14617
*Bureau of national affairs-Team Leader
sales/lead generation/customer service. Provided complete training for new BNA
customers. Worked closely with outsourcing client to achieve goals and standards
assisted with overviews on newly purchased OSHA/HAZMAT materials
*Toshiba Ultrasound-Team Leader
Provided ultra qualified leads and worked closely for outside Toshiba sales rep.
Rresponsible for contacting and setting up sales presentations through radiology
depts, Xray technicians and chiefs of medicine