Julia Parma
Julia Parma
Upper West Side, New York, New York 10025
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EDUCATION
Broadway Dance Center, New York, NY May 2017
Professional Semester Program
University of New Mexico, Albuquerque, NM December 2015
Bachelor of Arts, Theatre, cum laude
EXPERIENCE
The Ellington Restaurant , New York, NY September 2019-March 2020 (ended with COVID)
Server
? Provided excellent table service to guests by attending to all of their specific dining needs and requests
? Took down accurate food and drink orders and answered any questions about the menu
? Controlled the flow of the restaurant to maintain order and timeliness in seating and attending to guests
Drybar, New York, NY March 2019-August 2019
Front Desk Receptionist
? Provided warm, welcoming customer service as the first point of contact each client encountered
? Handled all scheduling and managing of blowout appointments
? Communicated with clients and stylists to ensure each client was satisfied with his/her hairstyle and
overall experience
Southern Hospitality, New York, NY August 2018-March 2019
Host
? Welcomed guests into the restaurant as the first point of contact in their dining experience
? Maintained guest waiting list and updated availability as tables opened up
? Answered all incoming phone calls to answer questions, book reservations, and place orders
Century Consulting Services, New York, NY December 2017-July 2018
Office Administrator/Customer Service Coordinator
? Scheduled, coordinated, and confirmed appointments between clients and company representatives
? Performed all required compliance phone calls for every new client entering into the company program
? Transferred sensitive client information and data accurately between various types of computer software
SKILLS
Excellent memorization, communication, customer service, and organization skills; Booker, AS400, Mindbody,
and Open Table experience; computer knowledge and data entry experience
Arts: 16 years dance study (tap, jazz, ballet, musical theatre), 6 years classical voice training, 3 years acting
training, 6 years piano instruction
Julia Parma
Upper West Side, New York, New York 10025
------------
------------
EDUCATION
Broadway Dance Center, New York, NY May 2017
Professional Semester Program
University of New Mexico, Albuquerque, NM December 2015
Bachelor of Arts, Theatre, cum laude
EXPERIENCE
The Ellington Restaurant , New York, NY September 2019-March 2020 (ended with COVID)
Server
? Provided excellent table service to guests by attending to all of their specific dining needs and requests
? Took down accurate food and drink orders and answered any questions about the menu
? Controlled the flow of the restaurant to maintain order and timeliness in seating and attending to guests
Drybar, New York, NY March 2019-August 2019
Front Desk Receptionist
? Provided warm, welcoming customer service as the first point of contact each client encountered
? Handled all scheduling and managing of blowout appointments
? Communicated with clients and stylists to ensure each client was satisfied with his/her hairstyle and
overall experience
Southern Hospitality, New York, NY August 2018-March 2019
Host
? Welcomed guests into the restaurant as the first point of contact in their dining experience
? Maintained guest waiting list and updated availability as tables opened up
? Answered all incoming phone calls to answer questions, book reservations, and place orders
Century Consulting Services, New York, NY December 2017-July 2018
Office Administrator/Customer Service Coordinator
? Scheduled, coordinated, and confirmed appointments between clients and company representatives
? Performed all required compliance phone calls for every new client entering into the company program
? Transferred sensitive client information and data accurately between various types of computer software
SKILLS
Excellent memorization, communication, customer service, and organization skills; Booker, AS400, Mindbody,
and Open Table experience; computer knowledge and data entry experience
Arts: 16 years dance study (tap, jazz, ballet, musical theatre), 6 years classical voice training, 3 years acting
training, 6 years piano instruction