Johana Clevrain Franklin
Johana C. Franklin
3700 Lyon Rd #94
Fairfield, CA 94534
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JOB OBJECTIVE
Seeking an opportunity to serve as a business administrator, to use excellent accounting and Finance skills to help your growing company.
SUMMARY OF QUALIFICATIONS
Self-motivated and ambitious
Computer savvy (Microsoft word, excel, etc.)
Strong organizational and filing skills
Excellent communication and listening skills
Easily adapts to changing environments
Strong desire to learn and improve
Trilingual and tri-literate (French, Haitian Creole, and English)
EMPLOYMENT HISTORY
Biagi Bros March 2019-present
Customer Service Representative, American Canyon CA
Create and process Monthly customer Invoice
Daily order processing
Inbound and outbound order processing
New employee trainer
Gymboree Oct 2018-Dec 2018
Administration,Dixon CA
Create Excel Report
Create receiving label
Submit Daily Reports via Outlook
Fairfield Inn-Marriott
Front Desk Agent, Vacaville CA Mar 2017-Jan 2018
Answer Multiple phone lines
Book reservation
Administrative filing
Taking payments
Assisted guest with their request
Handle complaint accordingly
wash and fold laundry
H&R Block (Seasonal) Nov 2016- April 2019
Tax Professional, Fairfield CA
Filing Taxes
Product referral/ recommendation
Manage and schedule appointments
Answer and make phone calls
File documents in order
Handle cash and card transactions
Interact with customer and answer their question in the waiting area
Community Living Support Sept 2015-April 2017
A Bright Future, American Canyon CA
Assist with dispensing medication to participants
Provide life guidance to participants
Help with medication
Assisted with managing house cleanliness
Assisted with financial budgeting
EDUCATION
California State University East Bay Hayward, Ca Aug 2020- Present
BA-Bussiness Administration-Finance
Solano Community college, Fairfield, Ca Aug 2014-Aug 2020
Financial advising/Accounting-AA Diploma 3.0GPA
Fairfield Adult School, Fairfield Ca - Aug 2014-Feb 2015
Sterile Processing Certification
Armijo High School, Fairfield CA Aug 2010-June 2014
GPA 4.2, International Baccalaureate Certified
Johana C. Franklin
3700 Lyon Rd #94
Fairfield, CA 94534
------------
------------
JOB OBJECTIVE
Seeking an opportunity to serve as a business administrator, to use excellent accounting and Finance skills to help your growing company.
SUMMARY OF QUALIFICATIONS
Self-motivated and ambitious
Computer savvy (Microsoft word, excel, etc.)
Strong organizational and filing skills
Excellent communication and listening skills
Easily adapts to changing environments
Strong desire to learn and improve
Trilingual and tri-literate (French, Haitian Creole, and English)
EMPLOYMENT HISTORY
Biagi Bros March 2019-present
Customer Service Representative, American Canyon CA
Create and process Monthly customer Invoice
Daily order processing
Inbound and outbound order processing
New employee trainer
Gymboree Oct 2018-Dec 2018
Administration,Dixon CA
Create Excel Report
Create receiving label
Submit Daily Reports via Outlook
Fairfield Inn-Marriott
Front Desk Agent, Vacaville CA Mar 2017-Jan 2018
Answer Multiple phone lines
Book reservation
Administrative filing
Taking payments
Assisted guest with their request
Handle complaint accordingly
wash and fold laundry
H&R Block (Seasonal) Nov 2016- April 2019
Tax Professional, Fairfield CA
Filing Taxes
Product referral/ recommendation
Manage and schedule appointments
Answer and make phone calls
File documents in order
Handle cash and card transactions
Interact with customer and answer their question in the waiting area
Community Living Support Sept 2015-April 2017
A Bright Future, American Canyon CA
Assist with dispensing medication to participants
Provide life guidance to participants
Help with medication
Assisted with managing house cleanliness
Assisted with financial budgeting
EDUCATION
California State University East Bay Hayward, Ca Aug 2020- Present
BA-Bussiness Administration-Finance
Solano Community college, Fairfield, Ca Aug 2014-Aug 2020
Financial advising/Accounting-AA Diploma 3.0GPA
Fairfield Adult School, Fairfield Ca - Aug 2014-Feb 2015
Sterile Processing Certification
Armijo High School, Fairfield CA Aug 2010-June 2014
GPA 4.2, International Baccalaureate Certified