Jennifer
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Jennifer


JENNIFER J. WACHTER

2902 Bush Street ~ San Francisco ~ California ~ 94115 ~------------ ~------------

TOP PERFORMING HOSPITALITY PROFESSIONAL

Experienced conference and events hospitality professional, with proven ability to meet time-critical deadlines, meet budgets, identify goals, and motivate others, while being flexible and adaptable to new challenges. Proficient and results-oriented, using strong organizational and client service skills.

CORE COMPETENCIES:


? Well honed negotiator
? Skilled site selection professional
? In-depth knowledge of on-site logistics
? Ability to analyze and prioritize
? Resolver of organizational challenges
? Problem Solver
? Strong timelines scheduler
? Works in a team environment
? Manages details and follow-through
? Extensive administration knowledge


CAREER ENGAGEMENTS

Catering and Conference Manager 2018 ~ 2019
Bon Appetit and Google, Sunnyvale, CA

? In charge of all events at the MP7 Conference Center which includes events from 200
up tp 3000 guests for all Catering Meals

? Oversee a staff of 30 from the FOH to the BOH. In charge of scheduling and all payroll

? Responsbile for over 1 million in sales the first year of opertation


ACCOUNT MANAGER 2017 ~ 2018
Visa, Foster City, CA

? Helped to run the Chip Forum Conference. Coordinated all Catering and outside events. The conference was for over 250 guests at VISA.


? Developed all marketing materials including the brochure


DIRECTOR OF CATERING & CONFERENCE SERVICES 2015 ~ 2016
Four Seasons, Silicon Valley, Palo Alto, CA
Oversee all managers and staff of both, Catering and Conference Services departments, in one of Silicon Valley’s most diverse properties.

? Responsible for the department goal in revenue of over six million dollars

? Oversaw all aspects of multimillion dollar renovations of meeting space.

? Increased revenue by five percent ($500,000) over year to date.

? Instrumental in design of new look for Catering Menus as in keeping with Four Season standards.

? Assured that all Four Seasons service and culinary standards were met and surpassed






JENNIFER J. WACHTER PAGE TWO


CONFERENCE SALES & EVENT MANAGER 2009 ~ 2015
Stanford University, Stanford, CA
Acquired and administrated all events from designing the layouts, catering, staffing to invoicing and accounts receivable.

? Opened the new Law School Catering facility-with department revenues over one million

? Increased revenue at Medical School each year by 600,000, culmination with revenues of over 5 million

? Opened the new conference center at the “N”

? Customised all menus working closely with the Executive Chef, giving a fresh new approach.

DIRECTOR OF CATERING & SPECIAL EVENTS 2005 ~ 2009
Los Angeles Center Studios/Guckenheimer, Los Angeles/San Francisco

Acquired and administered all the major events from designing the overall layout, catering, logistics, and transportation.

? Generated revenues of over fifteen million, including rentals and food and beverage services.

? Successfully produced successful results with demanding Clients as diversified as; Magic Johnson’s ‘A Mid-Summer Night’ ~ G-4 ~ Farmers Insurance ~ DreamWorks ~ Lucas films ~ Gilead

• Oversaw a staff of over 400 servers

Passionate Hospitality Professional who embraces challenge and produces excellence






DIRECTOR OF OPERATIONS/CATERING 2004 ~ 2005
Los Angeles Convention Center – Los Angeles, Ca

With over 150 servers/staff and events up to 65,000 guests, directed the Food and Beverage component for one of North America’s busiest and most successful Convention Centers.

? Responsibilities included staffing and coordination of production for all Catering events at the Center

? In Operations and Catering facilitated events from 300 to 65,000 guests

? Events included LA Auto Show ~ Grammy Awards ~ E-3 ~ California Gift Show ~ Boat Show

? As a member of the Aramark Team, responsible for F&B at the Shrine Auditorium. Highlights of events ~ the Emmy’s ~ Latin Grammy’s ~ American Music Awards ~ VH-1 ~ G-4.

? In consort with the General Manager and Director of Human Resources satisfied successfully any union issues that would arise.

DIRECTOR OF CATERING 2002 ~ 2004
Pacific Design Center – West Hollywood, Ca
Coordinated all details for each event from: the initial sales ~ menu design ~ and group arrivals. The PDC is the West Coasts premier design center; with over one million square feet and functions up to two, thousand guests. Responsibility included over two million dollars in annual catering sales. Created marketing plans, working closely with Marketing Department to maximize all revenue opportunities

CATERING SALES MANAGER 2001 ~ 2002
La Costa Resort & Spa – Carlsbad, Ca
As Sales Manager, networked and cold called on various Bioteches, Financial, and other Corporate Accounts. Responsible for over one million dollars in annual catering sales

SENIOR SALES MANAGER 1998 ~ 2001
Pier Sixty/The Lighthouse – Chelsea Piers, New York, NY
Consistently met and exceeded forecast by generating over three million in revenue for opening year in 1999. As part of the opening sales team assisted in developing departmental policy, procedures and standards





JENNIFER J. WACHTER PAGE THREE

CATERING SALES MANAGER 1995 ~ 1998
Waldorf Astoria – New York, NY
Through cold calling and solicitations, new business was acquired for the hotel in excess of one million dollars. Responsible for selling and generating over 50,000 square feet of banquet space. Managed the planning and execution of Corporate, Convention and Fundraising events ranging up to 1,400 guests

DIRECTOR OF CATERING 1992 ~ 1995
Pratt Mansions – New York, NY
As part of the start-up team, planned menus directly with the Chef, and responsible for décor and design of Pratt Mansions

CATERING MANAGER 1987 ~ 1992
The Peninsula New York – New York, NY
Pre-opening team ~ assisted in the start-up of the Food & Beverage Department. Set-up all policies and procedures directly with the Director of Catering

EDUCATION ~ COMPUTER SKILLS


EDUCATION
St. Mary’s College, South Bend
Double Major in History/Political Science
Double Minor in Accounting/Math




Kevin Zraly’s Wine School
Completion 1992 Wine Program



INDUSTRY COLLEAGUE REFERENCES


Bernard Renk
Guckenheimer ~ Corporate Regional Chef
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Jim Kirsch
Abigail Kirsch ~ Vice President
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Traudi Sedelmayer
Stanford ~ Office Manager Medical School
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Erica Chambers
LA Center Studios ~ Director of Special Events
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Passionate Hospitality Professional who embraces challenge and produces excellence