Jazmin J Morales
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Jazmin J Morales

JAZMIN MORALES
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San Pablo, CA 94806
SUMMARY
Resourceful Parts Adviser with experience in customer service and inventory management. Seasoned Detail-oriented parts adviser offering 3 years of industry experience along with strengths in communication, decision making and problem solving. Expertise in identifying problems and implementing corrective actions.
SKILLS
• Organized Strong communication skills
• Fluent Spanish speaker
• Hazardous Materials Endorsement
• Automotive logistics and procedures • Proficient in Microsoft Excel and Word
• Reliable and dependable
• Strong customer service skills
• Inventory tracking
EXPERIENCE
Parts Lead Clerk / BMW of San Rafael - San Rafael, CA 09/2016 - Current
• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
• Processed shipments and maintained organized stock shelves.
• Marked clearance products with updated price tags.
• Unloaded trucks, stocked shelves and carried merchandise.
• Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
• Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
• Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
• Assisted customers by phone or in person with questions on orders and parts ordering.
• Managed Warranty parts logistics of incoming and outgoing components shipments.
Stockroom Associate / Ross Stores Inc - Sausalito, CA 06/2014 - 09/2016
• Properly hard-tagged merchandise
• Buddy Trainer for new stock associates
• Quickly and efficiently loaded and unloaded merchandise from freight vehicles
• Delivered excellent customer service while assisting in product location throughout the store
• Stocked merchandise throughout the store and ensured isles were neat and organized.
Merchandiser / Fry's Electronics - Sacramento, CA 08/2012 - 05/2014
• Designed displays to make the store experience interactive and engaging
• Displayed the appropriate signs for products and sales promotions
• Arranged items in favorable positions and areas of the store for optimal sales
• Organized and located inventory and updated store spreadsheets
• Managed the purchasing process for the entire department
• Upheld stock levels and proper pricing for multiple product lines
• Established and maintained proper high traffic displays, resulting in increased sales.
Crew Member / McDonald's - Mill Valley, CA 11/2010 - 07/2012
• Delivered excellent customer service while retrieving customer's food orders
• Performed sanitation needs throughout the facility up to Health Code standards
• Stocked the work station to ensure all work was productive
• Quickly and freshly prepared the customer's food orders as they were received
• Kept the restaurant clean and ensured counters and tables were properly sanitized
CERTIFICATIONS
Certified in Forklift Operator Safety
Certified in DOT Hazardous Materials Training