Jake Majuk Resume
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Jake Majuk Resume

JACOB MAJUK
Buffalo, NY 14222
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SUMMARY
College graduate with a passion for working with people. Experienced in managing employees with a focus on client experience and event management. Seeking a position to utilize skills in conflict resolution, event coordinating, and training/development of customers or fellow employees.


Education & Leadership
State University of New York at Fredonia May 2019
Bachelor of Arts in Criminal Justice
Minor in Sociology

Member of the Judicial Affairs Board August 2018 – May 2019
State University of New York at Fredonia Fredonia, NY
Reviewed student charges in coordination with Director of Judicial Affairs, faculty, and staff
Determined outcomes of cases brought to the committee by students seeking to file grievance
Advised committee members on recommended action items, taking into account all aspects and perspectives

Chaplain December 2016 -May 2018
Sigma Phi Epsilon, NY Iota Chapter Fredonia, NY
Responsible for ensuring all members follow the principles of the fraternity
Partnered with Vice President Member Development to provide leadership training to over 40 members
Oversaw Standards Board that reviewed and mediated member disputes and financial issues


Work Experience
Marketing/Special Events Manager March 2020 - Present
Eastern Hills Mall Buffalo, NY
Point of contact and manager for all aspects of special events including: marketing, contracts, necessary permits, vendor/tenant relations, budgets, setup & breakdown, and overseeing events from start to finish
Work with new people on a regular basis while coordinating ideas from unique and original concepts to final executable plans
Actively create new and exciting events to bring people in while maintaining all Covid safety measures

Banquet Captain May 2019 - March 2020
Events at Acqua, The Foundry, Lafayette Hotel Buffalo, NY
Oversee waiting staff and bartenders for events hosting up to 300 guests
Manage up to 12 employees per day, assign duties and tasks while managing schedule during events
Liaison between multiple vendors and stakeholders to ensure positive experience for guests
First point of contact for all customer complaints, mediate concerns and escalate to management as needed

Banquet Server May 2017 - May 2019
Lafayette Hotel Buffalo, NY
Train new employees on policy and procedure to ensure positive client experiences
Served guests, cleaned and set tables, ensure banquet rooms are prepared for guests arrival