IT Junior
IT Junior

>EXPERIENCE & JOB HISTORY<
Dining Service Provider Nov. 2019 � Present
Brookdale � Gaines Ranch Austin, TX
- Dishwasher
> Operate dishwasher machine, rinse dishes, and short dishes to proper places
> Hand clean pots and pans in three pit (wash, rinse, and sanitize) sink
- Additional (Aiding)
> Buss tables
> Refill drink pitchers
> Room service delivery
> Organize dry storage
> Deliver mail/packages

Dining Service Provider Jun. 2019 � Nov. 2019
Brookdale � Westlake Hills Austin, TX
- Dietary Aide
> Provide meals to the assisted living elderly
- Dishwasher
> Operate dishwasher machine, rinse dishes, and short dishes to proper places
- Server
> Take orders and deliver orders to tables which the independent living elderly are seated at
> Buss tables
> Clean up dining area for next day

Assistant Manager/Maintenance Tech/IT Technician Oct. 2012 � Present
Willow Creek Apartments Buda, TX
- IT Technician
> Maintain Computers, Printers, and Network equipment for office and tenant use
> Installed and assisted with use of Security System
> Maintain property for tenant use
> Repair walls, electrical outlets, and plumbing
> General repair and maintenance
- Assistant Manager
> Assisted with renting processes and document preparation
> Maintain property and its equipment for office and tenant use
> Financial Advisor
> Errand runner
- Make-Ready Technician
> Replaced doors, door knobs, and hinges
> Replaced or installed new thermostat for Air Conditioner

>Skills & Abilities<
Computer & Technical (IT) Skills
1. Office Skills & Software Proficiency
- Data Entry (Alpha Numeric and 10 Key)
- Microsoft Office (Word, Excel, Power Point, Outlook)
- Adobe Acrobat
- Microsoft Windows (NT, XP, Vista, 7)
- DOS
- Internet Research
2. Basic HTML, C#, C+, and C++ Programming Skills with
- Microsoft Expression and Visual Studio
- Adobe Dreamweaver
- Sharp Develop
3. IT Service Skills
- A+
> Hardware
> Software
> Operating System
- Network+
> Ethernet & Cabling (T-568A & T-568B, 66 & 110 Punch Block, COAX)
> DSL/Cable Network Support & Install
> Routers & Switches
> LAN & WAN
> TPC/IP
> Wi-Fi
4. Typing Skills
- 30+ Words per minute

>EDUCATION<
Associates Degree (Associates of Applied Science) 2008 � 2010
Pensacola Junior College Pensacola, FL
- Major: Computer Information Technology � Network Administrator Emphases (CIT-AAS)

>Certifications<
CompTIA A+ � Hardware and Operating Systems (Certifiable)
CompTIA Net+ (Certifiable)
Microsoft � MCSA (Certifiable)

>Achievements & Accomplishments<
In IT
- Successfully brought commercial service provided by the Cable Company to apartment building
and the business park area with several days of negotiation.
- Installed Ethernet Cat. 5e cable using T-568B (AT&T Preferred) pin-out for a small 6
apartments building for internet access from internet provided cable modem/router
(gateway) device.
- Created unique private WPA v2 � PSK for tenants within each apartment with a customized
algorithm for added high powered Wi-Fi routers for each apartment.
- Achieved getting the apartments setup for residential service for each apartment after just
a few business days.
- Impressed cable technician with new RG-6 Coaxial cable rated at 3.0 GHz runs to 6 apartments
for direct service access between cable company and tenants due to need for network restructuring
by having cables well organized, neat, and easy to get to.