Server Contact1000 University Ave SE Minneapolis, MN 55414
EducationUniversity of Minnesota
May 2021 Summary
I am a sociable person skilled at operating in fast-paced environments with demanding objectives for service and quality. I enjoy being an enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. I have extensive experience in maintaining clean and orderly tables, ensuring customer satisfaction, and managing closing duties. As a research biochemist in training, I am a fast learner, hard worker, and effective communicator with a diverse community of people.
Outstanding customer service
Liquor, wine and food service
Professional and friendly
Cash and credit transactions Safe alcohol serving
Safe food handling
Conversation in Spanish Organized and disciplined Experience
Crew Member • Paradise Charter Cruises
Provided exceptional service to up to 125 customers on public cruise tours and private charters including weddings, business events, and private celebrations on the Mississippi River seasonally from 2018-2020.
Served as a Crew Trainer during the 2020 season, training in new Crew Members and serving as a leader on charters.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables without spillage.
Circulated the boats during cruises to serve appetizers and drinks, assessing customer needs and effectively prioritizing tasks. Served plated dinners during charters.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. Ensured passenger safety on the water by enforcing safety regulations.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Processed customers' payments and provided receipts.
Completed closing duties by closing the bar and safeguarding alcohol and cleaning galley kitchen, dining areas, and restrooms as well as restocking bar supplies weekly.
Undergraduate Researcher • University of Minnesota
Conducted independent biochemistry research in a laboratory setting.
Effectively presented research data at weekly lab meetings and research findings at national molecular biology conferences.
Responsibly and effectively used complex research tools of value up to $10 Million.