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Location: San Francisco, CA, USA
School: San Francisco State University
Field of study: Communication


I am currently a student at San Francisco of State University and I am a senior student and pursuing a Bachelor of Arts degree in communication. I am a dedicated and hard worker to suit well in your company as a member for a summer internship position. 

Relevant Experience        
·      Efficient with Microsoft Office and related software
·      Positive attitude and a fast learner
·      Excellent with time management 

Work experience 
l E&O kitchen bar (02/2019-03/2020)
-       Provide excellent quality customer service as a server
-       Open and close register daily
-       Handling the pos system
-       Resolve customer complaints and strengthen the restaurant’s reputation
- Training new employees

l Thi nails and spa (07/2018-12/2019)
-        Service manicure, pedicure, and massage as a nail technician
-        Clean the station and disinfect tools 
-        Customer service representative
-        Opening the salon and closer for the end of day sales 
-        Managing stock 
-        Booking appointments and answering phone calls
-        Handling front desk tasks
-        Resolving difficult situations regarding customer service
l Zara sale associate (10/2017-03/2018)
-        Customers service and retail sales
-        Handling new shipments, including back stocking and displaying 
-        Cashier 
-        Provide training to new employees
-        Organize and maintain the store 
| Tomo sushi restaurant (2017-2018)
-       Resolve customer complaints and strengthen the restaurant’s reputation
-       Help to order new inventories and managing stock
-       Training new employees
-       Handling the pos system and phone call orders
-       Greeting customers and serving food
-       Open and close register daily

Additional skills
Fluent in writing and speaking in English & Korean languages 

 Education and Certification

San Francisco State University                                                                                        2020-Current
Major in Communication Studies (Bachelor of Arts)                    Expected Graduation: Dec 2021
The course works  SF State GPA 4.00 | Overall GPA 3.29
• Rhetoric and Performance in Communication
• Social Contexts and Interaction in Communication 
• Communication and Social Process
• Critical and Rhetorical Methods in Communication

City College of San Francisco                                                                                          2019

Skyline College, San Bruno, CA                                                                                      2017/07
Achievement Associate of Science degree in Cosmetology (Dean’s List)
Cosmetology licensed                                                                                                   2017/01

Skyline College, San Bruno, CA                                                                                      2015-2016
Certificate of Completion, Cosmetology (03/2016)
City College of San Francisco                                                                                          2013-2014
Busan University of Foreign Studies in Korea                                                          2010-2013
Major in English
Busan Jan-An high school in Korea                                                                                 2007-2010