Inside Sales Rep
Edward Crane 606 Carrigan Woods Trail Oviedo, FL. 32765| Cell------------| ------------ Salesperson skilled in exceeding sales goals, metrics and expectations through client base expansion and maintaining the best sales, customer service practices. Effectively builds loyalty and long term customer relationships that guarantees repeat business as a part of a high-performance team. HIGHLIGHTS?Management ? Quick, Efficient Closing Skills? Inside/Outside Sales ? Forecasting? Consultative Selling ? Leasing and Loan Funding? Strategic Planning?Sales Trainer? Operations ? Cold/Warm Calling PROFESSIONAL EXPERIENCE Inside Sales Liaison Orlando, FLA cornstairlifts 08/17-Present? Manage surveyors’ daily schedules and exchange client information. Updating reports as necessary and ensuring accurate information is entered as needed.? Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. ? Assist surveyors with technical questions to determine feasibility of install in regards to stairs, staircase environments and customer dimensions. ? Assist surveyors’ with negotiations and pricing while onsite and during their 7-day follow up period. Offer options to overcome customer objections ? Identify possible improvements within department. ? Promotes professional communication between sales and various departments to ensure efficiency through daily operations. ? Review pre-appointment notes and create a game plan to assist surveyor s maximize potential to close sales onsite. Closer-Solution Provider Orlando, FL Acornstairlifts 02/16 – 08/17 ? Provide Client Advisors assistance with pricing, measurements, sales, service, order processing, confirming, and installation, ? Answer questions regarding stairlifts, pricing, features, and benefits? Update customer contact information in the note section? Follow up with customer in a timely manner? Make daily call to old and new unsold previous survey? Meet and maintain weekly, and monthly sales goal
Executive Sales Consultant Orlando, FLI-Secure Home Security Services 03/13– 02/16 ? Generate viable leads by cold/warm calling local businesses, profiling clients, and referrals. ? Effectively presentation of I-Secure branded marketing, advertising, and products. ? Networking extensively with clients to build successful business to business/ consumer relationships. ? Negotiate terms, close sales, and write contracts. ? Exceed weekly, monthly, quarterly sales quotas/metrics consistently. Store Manager Hartwell, GA Badcock Home Furniture 01/11-03/13? Directed, supervised and coordinated employees engaged in sales, account management, delivery and daily store operations.? Supervised cash control; verifies and makes bank deposits; ensures inventory accuracy through routine inventory audits.? Ensured compliance with company policies and procedures; evaluates employee work performance; initiates personnel actions such as recruitment, recognition, selection, promotions, transfers, payroll changes, disciplinary or dismissal measures and document all actions.? Implemented marketing and promotional activities; creative store displays; supervised mail-out newspaper insert and direct mail programs after receiving corporate ?approval.? Monitored and reports on the marketing activities of competitors. Prepared sales and merchandise reports; reviews operating and financial statements; took action to increase profits. Assistant Manager Winter Park, FL Buddy’s Home Furnishings 03/10-01/11 ?Assisted incumbent Store Manager to help store meet sales and revenue goals, while implementing marketing and customer base growth plans ? Recognized for new accounts signed on a weekly/quarterly metric? Assisted in managing store personnel through directing activities full/ part-time employees Managed incoming, outgoing, damaged, and sold inventory. Sales Manager Sanford, FL Drive Time Finance 08/04-03/10 ? Utilized unique sales goals and strategies to identify new business, and warm market referrals from longtime customers? Implemented a tone of integrity, loyalty and product knowledge? Recruited, interviewed, hired, and developed successful Sales advisers to be a part of a high performance driven sales team? Reviewed dealership and sales performance statistics, including commission and other earnings related reports to ensure accuracy; tracked document, and distribute sales prospects? Underwrote the contracts and loans by reviewing the credit application and the credit report, and interviewing the customer? Monitored contract closings to ensure secured financial funding, bank approvals, customers’ understanding of terms and conditions, verifications; reviewed deal jacket for completion.
Store Manager Orlando, FL Rent-A-Center 06/99-08/04? Directed, supervised and coordinated employees engaged in sales, account management, delivery and daily store operations, increased to over 92%? Supervised cash control; verifies and makes bank deposits; ensures inventory accuracy through routine inventory audits.? Consistently helped and serviced a high volume environment? Helped to grow clientele service base/rental levels by over 15% in the first year? Exceeded daily expectations as a retail manager/team by 10% to 50%; locally, regionally. EDUCATION Seminole Community College Sanford, FL Certification Residential Appraisal Orlando OCPS Tech Orlando, FL Certification, Environmental Studies Winter Park Institute Winter Park, FL Certification Marketing, Sales Faith Christian University Winter Park, FL Certification, Bible and Theolog
Edward Crane 606 Carrigan Woods Trail Oviedo, FL. 32765| Cell------------| ------------ Salesperson skilled in exceeding sales goals, metrics and expectations through client base expansion and maintaining the best sales, customer service practices. Effectively builds loyalty and long term customer relationships that guarantees repeat business as a part of a high-performance team. HIGHLIGHTS?Management ? Quick, Efficient Closing Skills? Inside/Outside Sales ? Forecasting? Consultative Selling ? Leasing and Loan Funding? Strategic Planning?Sales Trainer? Operations ? Cold/Warm Calling PROFESSIONAL EXPERIENCE Inside Sales Liaison Orlando, FLA cornstairlifts 08/17-Present? Manage surveyors’ daily schedules and exchange client information. Updating reports as necessary and ensuring accurate information is entered as needed.? Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. ? Assist surveyors with technical questions to determine feasibility of install in regards to stairs, staircase environments and customer dimensions. ? Assist surveyors’ with negotiations and pricing while onsite and during their 7-day follow up period. Offer options to overcome customer objections ? Identify possible improvements within department. ? Promotes professional communication between sales and various departments to ensure efficiency through daily operations. ? Review pre-appointment notes and create a game plan to assist surveyor s maximize potential to close sales onsite. Closer-Solution Provider Orlando, FL Acornstairlifts 02/16 – 08/17 ? Provide Client Advisors assistance with pricing, measurements, sales, service, order processing, confirming, and installation, ? Answer questions regarding stairlifts, pricing, features, and benefits? Update customer contact information in the note section? Follow up with customer in a timely manner? Make daily call to old and new unsold previous survey? Meet and maintain weekly, and monthly sales goal
Executive Sales Consultant Orlando, FLI-Secure Home Security Services 03/13– 02/16 ? Generate viable leads by cold/warm calling local businesses, profiling clients, and referrals. ? Effectively presentation of I-Secure branded marketing, advertising, and products. ? Networking extensively with clients to build successful business to business/ consumer relationships. ? Negotiate terms, close sales, and write contracts. ? Exceed weekly, monthly, quarterly sales quotas/metrics consistently. Store Manager Hartwell, GA Badcock Home Furniture 01/11-03/13? Directed, supervised and coordinated employees engaged in sales, account management, delivery and daily store operations.? Supervised cash control; verifies and makes bank deposits; ensures inventory accuracy through routine inventory audits.? Ensured compliance with company policies and procedures; evaluates employee work performance; initiates personnel actions such as recruitment, recognition, selection, promotions, transfers, payroll changes, disciplinary or dismissal measures and document all actions.? Implemented marketing and promotional activities; creative store displays; supervised mail-out newspaper insert and direct mail programs after receiving corporate ?approval.? Monitored and reports on the marketing activities of competitors. Prepared sales and merchandise reports; reviews operating and financial statements; took action to increase profits. Assistant Manager Winter Park, FL Buddy’s Home Furnishings 03/10-01/11 ?Assisted incumbent Store Manager to help store meet sales and revenue goals, while implementing marketing and customer base growth plans ? Recognized for new accounts signed on a weekly/quarterly metric? Assisted in managing store personnel through directing activities full/ part-time employees Managed incoming, outgoing, damaged, and sold inventory. Sales Manager Sanford, FL Drive Time Finance 08/04-03/10 ? Utilized unique sales goals and strategies to identify new business, and warm market referrals from longtime customers? Implemented a tone of integrity, loyalty and product knowledge? Recruited, interviewed, hired, and developed successful Sales advisers to be a part of a high performance driven sales team? Reviewed dealership and sales performance statistics, including commission and other earnings related reports to ensure accuracy; tracked document, and distribute sales prospects? Underwrote the contracts and loans by reviewing the credit application and the credit report, and interviewing the customer? Monitored contract closings to ensure secured financial funding, bank approvals, customers’ understanding of terms and conditions, verifications; reviewed deal jacket for completion.
Store Manager Orlando, FL Rent-A-Center 06/99-08/04? Directed, supervised and coordinated employees engaged in sales, account management, delivery and daily store operations, increased to over 92%? Supervised cash control; verifies and makes bank deposits; ensures inventory accuracy through routine inventory audits.? Consistently helped and serviced a high volume environment? Helped to grow clientele service base/rental levels by over 15% in the first year? Exceeded daily expectations as a retail manager/team by 10% to 50%; locally, regionally. EDUCATION Seminole Community College Sanford, FL Certification Residential Appraisal Orlando OCPS Tech Orlando, FL Certification, Environmental Studies Winter Park Institute Winter Park, FL Certification Marketing, Sales Faith Christian University Winter Park, FL Certification, Bible and Theolog