Hr Resume
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Hr Resume



High energy, solution-focused HR professional and PHR/SHRM-SCP with years of experience strategically aligning the Human Resource efforts with corporate growth initiatives. Extensive portfolio of strengths spanning talent acquisition, people management, and employee relations, increasing engagement and reducing turnover. Adaptive and transformational leader skilled at building relationships with employees across all levels. Highly proficient with HRIS software as well as ATS. Excel at operational excellence and driving continuous improvement.
Recruiting and Hiring
Successfully recruiting 3 exempt leaders and 7 supervisors for both in store and district efforts. Able to react to violent peaks hiring 100 people within a 6-week period. Utilized LinkedIn, Indeed, Facebook, and college job boards to recruit. Managed applicant tracking system. Coordinated high volume interviews, orientations, and training. Well versed in behavioral, fishbowl and situational interview techniques.
SKILLS JCPENNEY 11/2010-11/2020
Employee Relations
Successfully handled complaints and complex terminations involving age discrimination, sexual harassment, wrongful termination, alcohol use on the job, hostile work environment, insubordination, theft, and fraud. Advanced skills utilizing peoplesoft/oracle for job and department changes, pay raises, processing and approving performance appraisals, processing corrective actions, performance improvement plans, and terminations. Able to pull and analyze reports to ensure pay consistency, turnover, hiring needs, demographics creating action plans based on results.
Benefits Administration
Executed payroll for up to 275 people. Pulled and utilized reports to stay in compliance with labor laws, attendance, and benefit administration. Administered annual benefits enrollment. Responsible for explaining choices, answering questions, and ensuring deadlines are met. Bubbled up feedback to cooperate office.
Training and Development
Trained 8 Exempt Human Resource Managers for the District. Created customer service training program driving net promoter scores into the 90’s. Identified, trained and developed 9 associates to a managerial level. Planned and administered Pull training for hi potential associates and documented push training. Trained and developed annual intern. Support person for J-time(Workday)
Engagement
Increased engagement scores by as much as 24%. Administering monthly town hall meetings. Administering annual survey driving 90+participation rates. Analyzing survey results and forming focus groups to create action plans. Administering Inclusion and Diversity programs winning GC Employer Commitment Award. Coordinating volunteer efforts to support associate’s charity of choice. Created associate appreciation events throughout the year. Developed a recognition and reward program increasing engagement and productivity
Safety and Facilities Maintenance
Established a safe working environment by leading by example and setting high standard for compliance. Administered and documented required safety training. Conducted monthly safety audits and meetings developing action plans. Developed active shooter training in partnership with the Chamber of Commerce and Police Department. Managed the maintenance of the building, calling and following up on contractors.
Succession Planning
Participated in the talent identification process for the district by conducting interviews and ranking talent each year. Maintained a bench of informal leaders ready to step up and into the next level position.
PIER ONE IMPORTS HR MANAGER/STORE MANAGER 4/2001-11/2010
Achievements
-Recruited, interviewed, and hired 3 exempt leaders and 7 supervisors
-Trained 8 exempt Human Resource Managers in addition to my responsibilities
-Developed, trained, and promoted 9 associates to management positions
-Developed Customer Service Training program driving net promoter into the 90’s
-Reduced Turnover by 37%
-Increased Engagement scores by 24%
-Lead in Rolling out jtime(Workday) time and attendance program, training partners in the district
-Won Genesee County Employer Commitment of the Year Award for Inclusion and Diversity
-Won Store of the Week and Month several times throughout my tenure.
-Developed Active Shooter training in conjunction with Chamber of Commerce and local police department.
Education
Society for Human Resources Senior Certified Professional 2/2021
Professional in Human Resources 3/2021
Masters Certificate in Human Resources 11/2020