Holly Jordan
Music Performance
Location: La Habra, CA, USA
School: Fullerton College
Field of study: Music Performance

Holly Jordan

Holly Jordan
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Work Experience
Bath and Body Works — Fullerton, CA September 2019—present
- Helping guests find products they love
- Processing payments at the cash register
- Signing customers up for rewards programs and maintaining sales quotas
- Keeping the store floor and stockroom clean and fully stocked
Applebee’s — La Habra, CA April 2019—August 2019
- Giving guests excellent customer service
- Taking guests’ food and drink orders, submitting them to the kitchen, and delivering their items to the table
- Administering refills and anything else they needed
- Processing payments through our computer system
- Keeping the restaurant clean and organized
- Opening and closing the restaurant
- Banking out and counting cash drawers at the end of the night
- Hitting upselling and product promotion sales quotas
Disney’s Paradise Pier Hotel Guest Services Assistant—Anaheim, CA July 2018—April 2019
- Greet and make magic for guests
- Check guests in and make sure rooms are ready and available
– Process payments
– Book appointments and reservations for guests
- Answer any questions about the parks and resort
- Check guests out of rooms
- Interdepartmental communication to assure seamless vacation for guests
Lazy Dog Restaurants, Brea, California November 2017—July 2018
- Clean and sanitize work areas and equipment
- Stock service areas with supplies such as food, condiments, and napkins
- Assist hosts in answering phones and taking to-go orders
- Perform cleaning duties, such as sweeping floors, taking out the trash, and cleaning dishes
- Garnish dishes in preparation for serving
- Fill salt, pepper, and condiment containers
- Process payments for to go orders
Olive Garden, Brea, California June 2017 - April 2018
- Serve guests and check in for excellent service
- Collect payments from customers
- Stock serving stations with coffee, spoons, straws, and linens
- Take orders for food and beverages for guests
- Describe and recommend wines to guests
- Help guests with any inquiries or concerns
Claim Jumper, Brea, California August 2016 - August 2017
- Greet guests and seat them at tables
- Provide guests with menus, special sitting areas, and other accommodations based on special needs
- Answer phone calls for to-go orders, reservations, and processed payments
- Inspect restrooms for cleanliness and supplies, and cleaned them
School
- Currently transferring to CSU Long Beach for a BM in Vocal Performance
Skills
Typing 60 WPM with 97% accuracy
Microsoft Office proficient
OPERA computer system proficient
LMS DOS based system proficient