Heidi Muniz
HEIDI MUNIZ
2840 Running Brook Circle Kissimmee, FL 34744 · (908) 399 -2283
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Personable Administrative Assistant with a consistent history of professionalism , confidentiality , and organizational skills .
Follows directives and employs all necessary steps to excel in high -pressure situations. Readily adapt s to new skills and
new techniques to improve efficiency and productivity.
HIGHLIGHTS
• 7 years of administrative assistant experience
• Proficient with MS Office and Outlook email
• Experience with scheduling and calendar management
• Self -motivated
• Highly detail oriented
• Strong communication and customer service skills
• Enjoy s working in team setting s
EXPERIENCE
MAY 2019 -SEPTEMBER 2020
RECEPTIONIST , CALVARY ORLANDO
Responsible for managing the front reception desk at the administrative/pastoral office. Facilitated
incoming/outgoing communication via phone and email. Greeted all incoming visitors, contractors, and parcel
services and assisted with connecting visitors with appropriate staff. Responsible for managing the weekly
eBulletin for Sunday services and weekly connection cards for new church visitors and existing members.
SEPTEMBER 2015 – FEBRUARY 2019
EARLY CHILDH OOD DIRECTOR , CALVARY ORLANDO
Responsible for supervising and scheduling a team of 5 staff members. Coordinated and co -developed lesson
plans for toddler and pre -school curriculums. Member of the Calvary Orlando Children’s Ministries leadership
team and accountable for service recovery with parents of participating children.
AUGUST 2008 – JUNE 2013
LEGAL ASSISTANT , WORTHINGTON AND WORTHINGTON
Managed correspondence between clients and attorneys. Answered phones and coordinated communication
with opposing counsel. Prepared case files, pleadings, performed transcriptions, and gathered discovery for
cases. Facilitated scheduling of appointments for clients with physician offices for medical evaluations.
Responsible for facilitating appropriate and timely billing.
JULY 2005 – JULY 2008
TELLER MANAGER , WACHOVIA BANK
Performed the duties of lead teller for opening and closing of branch location. Responsible for primary point of
customer service contact. Accountable for branch key possession and cas h handling.
EDUCATION
JUNE 2005
HS DIPLOMA , CENTRAL BUCKS EAST HIGH SCHOOL
2
HEIDI MUNIZ
2840 Running Brook Circle Kissimmee, FL 34744 · (908) 399 -2283
------------
Personable Administrative Assistant with a consistent history of professionalism , confidentiality , and organizational skills .
Follows directives and employs all necessary steps to excel in high -pressure situations. Readily adapt s to new skills and
new techniques to improve efficiency and productivity.
HIGHLIGHTS
• 7 years of administrative assistant experience
• Proficient with MS Office and Outlook email
• Experience with scheduling and calendar management
• Self -motivated
• Highly detail oriented
• Strong communication and customer service skills
• Enjoy s working in team setting s
EXPERIENCE
MAY 2019 -SEPTEMBER 2020
RECEPTIONIST , CALVARY ORLANDO
Responsible for managing the front reception desk at the administrative/pastoral office. Facilitated
incoming/outgoing communication via phone and email. Greeted all incoming visitors, contractors, and parcel
services and assisted with connecting visitors with appropriate staff. Responsible for managing the weekly
eBulletin for Sunday services and weekly connection cards for new church visitors and existing members.
SEPTEMBER 2015 – FEBRUARY 2019
EARLY CHILDH OOD DIRECTOR , CALVARY ORLANDO
Responsible for supervising and scheduling a team of 5 staff members. Coordinated and co -developed lesson
plans for toddler and pre -school curriculums. Member of the Calvary Orlando Children’s Ministries leadership
team and accountable for service recovery with parents of participating children.
AUGUST 2008 – JUNE 2013
LEGAL ASSISTANT , WORTHINGTON AND WORTHINGTON
Managed correspondence between clients and attorneys. Answered phones and coordinated communication
with opposing counsel. Prepared case files, pleadings, performed transcriptions, and gathered discovery for
cases. Facilitated scheduling of appointments for clients with physician offices for medical evaluations.
Responsible for facilitating appropriate and timely billing.
JULY 2005 – JULY 2008
TELLER MANAGER , WACHOVIA BANK
Performed the duties of lead teller for opening and closing of branch location. Responsible for primary point of
customer service contact. Accountable for branch key possession and cas h handling.
EDUCATION
JUNE 2005
HS DIPLOMA , CENTRAL BUCKS EAST HIGH SCHOOL
2