General Business
Scott Mitchell
Sherman Oaks CA?------------? MauiS------------
Portfolio
General Manager/ Business Development/ Operations Manager
Highly accomplished professional with reputable track record in business endurance and management. Goal-driven and ambitious leveraging opportunities to improve and strengthen business operations. Ensure maximization of sales and profits. Adeptly navigate varying workplace personalities while maintaining high operational standards. Compelling communicator with aptitude in employee and client relations and effective problem-solver. Outstanding leader with capacity to build, maintain, and drive high-functioning teams. Influential in brand development and proven success in marketing.
Areas of Expertise & Technical Skills
? Team & Relations Development
? Health & Safety Administration
? Finance & Budgeting
? Brand Development & Marketing
? Leadership & Training
? Inventory Administration
? Customer Service
? Quality Assurance ? F&B Management
? Business Development
? Sales & Profit Maximization
? Process Improvement
Professional Experience
Freelance/Self-Employed, Sherman Oaks, CA 2017 � Present
Professional Photography/Photojournalist
Craft, promote, and direct technical requirements of personal projects. Develop own brand and administer marketing. Compose, edit, and archive images. Covered several areas of interest including, concerts, benefits, sports events (racing, air shows, US Open Surfing), Democratic Presidential Campaign, protests, and news. Manage overall business administration, including maintaining digital portfolio.
Key Accomplishments:
? Showcase images in permanent exhibit in California Jazz and Blues Museum. Hall of Fame inductee at California Museum of Jazz and Blues in 2019.
? Crafted and developed photography portfolio: ------------
Buca di Beppo, Thousand Oaks, CA & Benihana, Encino, CA 2015 - 2017
General Manager
Led, trained, and mentored management teams. Spearheaded FOH & BOH practices and procedures. Generated weekly P&L and prepared weekly sales, forecasting, and labor budgets. Ensured compliance with food, quality, and safety regulations. Streamlined operations and extend quality of service delivery. Orchestrated strategies to optimize sales, increase efficiency, and enhance customer service. Controlled weekly inventory. Guaranteed attainment of business targets covering labor, sales, and food cost. Administered bussing, prepping, cash handling, guest relations, and complaints.
Key Accomplishments:
? Boosted annual profitability margin by generating $5M in sales, meeting food cost target and achieving labor costs consistently below 20%. Acknowledged on stage at national GM conference.
? Exceeded company expectations by improving sales, labor, food cost, and service operations.
? Heightened customer satisfaction through creating guest relations and ensuring deliverance of quality service.
? Engendered business growth and initiated adherence to safety and quality protocols.
Scott Mitchell Consulting Services, Los Angeles, CA 2005 - 2015
Restaurant Management & Marketing Consultant
Directed multitude of businesses and positions, ranging from fast food to fine dining, Marketing Consultant to general restaurant management. Implemented communication practices and improved overall operational efficiency, re-defining common practices where necessary. Enriched business development, product branding, and vendor relations. Improved profitability through strategy planning, leading, and motivating. Orchestrated training and development of managers and management teams. Delivered well under pressure-intense environment, supervising numerous projects at one time.
Key Projects:
Project Manager � Haute Yogurt, Beverly Hills, CA
? Designed and built state-of-the-art Boutique Frozen Yogurt and Dessert shop for VIP high net worth clients.
? Composed menu, coached team, managed operational systems and policies, and launched restaurant.
Regional Director US, Canada, Mexico � Beard �n� Papas, Culver City, CA
? Provided support and guidance to franchisees covering all aspects of business operations and development.
? Built favorable relationships, boosted communication, and enhanced business confidence.
Additional Experiences:
Vice President | Boba-Loca Inc, Santa Fe Springs, CA
? Created, marketed and launched first and original Yogurtland.
Adjunct Instructor | California School of Culinary Arts, Pasadena, CA
? Led interactive and theoretical restaurant management and marketing courses through accredited Le Cordon Bleu Program. Advisory Board Member.
President | Medi-Legal Marketing Services Inc, Los Angeles, CA
? Created, marketed and merited a distinguished brand and name recognition and generated revenues exceeding $200M.
? Constructed and maintained affluent business in fiercely competitive niche market. Utilized strategic business plan to grow and sustain operational flow. Networked and activated marketing strategies, such as conducting educational, marketing and logistical events.
? Connected and collaborated with insurance companies, TPA�s, legal and medical representatives, and California�s Workers Compensation Community.
GM & Directory of Operations | Gorky�s Caf� and Brewery, Los Angeles, Miami, Hollywood
? Built, launched, branded, and managed one of LA�s first micro-breweries, and boutique bakeries. Crafted all aspects of operation to maximize sales. Boosted LA sales to exceed $18M with $7.50 check average.
Education & Certifications
Bachelor of Liberal Arts (Hons) | Mount Saint Mary�s University, Brentwood, CA
Associate of Art Degree in Journalism (Hons) | Los Angeles Valley College, Van Nuys, CA
Film, T.V. & Video | Certificate Program, UCLA
Press Photographers Association of Greater Los Angeles
------------/member/#/scott-mitchell
------------/
Scott Mitchell
Sherman Oaks CA?------------? MauiS------------
Portfolio
General Manager/ Business Development/ Operations Manager
Highly accomplished professional with reputable track record in business endurance and management. Goal-driven and ambitious leveraging opportunities to improve and strengthen business operations. Ensure maximization of sales and profits. Adeptly navigate varying workplace personalities while maintaining high operational standards. Compelling communicator with aptitude in employee and client relations and effective problem-solver. Outstanding leader with capacity to build, maintain, and drive high-functioning teams. Influential in brand development and proven success in marketing.
Areas of Expertise & Technical Skills
? Team & Relations Development
? Health & Safety Administration
? Finance & Budgeting
? Brand Development & Marketing
? Leadership & Training
? Inventory Administration
? Customer Service
? Quality Assurance ? F&B Management
? Business Development
? Sales & Profit Maximization
? Process Improvement
Professional Experience
Freelance/Self-Employed, Sherman Oaks, CA 2017 � Present
Professional Photography/Photojournalist
Craft, promote, and direct technical requirements of personal projects. Develop own brand and administer marketing. Compose, edit, and archive images. Covered several areas of interest including, concerts, benefits, sports events (racing, air shows, US Open Surfing), Democratic Presidential Campaign, protests, and news. Manage overall business administration, including maintaining digital portfolio.
Key Accomplishments:
? Showcase images in permanent exhibit in California Jazz and Blues Museum. Hall of Fame inductee at California Museum of Jazz and Blues in 2019.
? Crafted and developed photography portfolio: ------------
Buca di Beppo, Thousand Oaks, CA & Benihana, Encino, CA 2015 - 2017
General Manager
Led, trained, and mentored management teams. Spearheaded FOH & BOH practices and procedures. Generated weekly P&L and prepared weekly sales, forecasting, and labor budgets. Ensured compliance with food, quality, and safety regulations. Streamlined operations and extend quality of service delivery. Orchestrated strategies to optimize sales, increase efficiency, and enhance customer service. Controlled weekly inventory. Guaranteed attainment of business targets covering labor, sales, and food cost. Administered bussing, prepping, cash handling, guest relations, and complaints.
Key Accomplishments:
? Boosted annual profitability margin by generating $5M in sales, meeting food cost target and achieving labor costs consistently below 20%. Acknowledged on stage at national GM conference.
? Exceeded company expectations by improving sales, labor, food cost, and service operations.
? Heightened customer satisfaction through creating guest relations and ensuring deliverance of quality service.
? Engendered business growth and initiated adherence to safety and quality protocols.
Scott Mitchell Consulting Services, Los Angeles, CA 2005 - 2015
Restaurant Management & Marketing Consultant
Directed multitude of businesses and positions, ranging from fast food to fine dining, Marketing Consultant to general restaurant management. Implemented communication practices and improved overall operational efficiency, re-defining common practices where necessary. Enriched business development, product branding, and vendor relations. Improved profitability through strategy planning, leading, and motivating. Orchestrated training and development of managers and management teams. Delivered well under pressure-intense environment, supervising numerous projects at one time.
Key Projects:
Project Manager � Haute Yogurt, Beverly Hills, CA
? Designed and built state-of-the-art Boutique Frozen Yogurt and Dessert shop for VIP high net worth clients.
? Composed menu, coached team, managed operational systems and policies, and launched restaurant.
Regional Director US, Canada, Mexico � Beard �n� Papas, Culver City, CA
? Provided support and guidance to franchisees covering all aspects of business operations and development.
? Built favorable relationships, boosted communication, and enhanced business confidence.
Additional Experiences:
Vice President | Boba-Loca Inc, Santa Fe Springs, CA
? Created, marketed and launched first and original Yogurtland.
Adjunct Instructor | California School of Culinary Arts, Pasadena, CA
? Led interactive and theoretical restaurant management and marketing courses through accredited Le Cordon Bleu Program. Advisory Board Member.
President | Medi-Legal Marketing Services Inc, Los Angeles, CA
? Created, marketed and merited a distinguished brand and name recognition and generated revenues exceeding $200M.
? Constructed and maintained affluent business in fiercely competitive niche market. Utilized strategic business plan to grow and sustain operational flow. Networked and activated marketing strategies, such as conducting educational, marketing and logistical events.
? Connected and collaborated with insurance companies, TPA�s, legal and medical representatives, and California�s Workers Compensation Community.
GM & Directory of Operations | Gorky�s Caf� and Brewery, Los Angeles, Miami, Hollywood
? Built, launched, branded, and managed one of LA�s first micro-breweries, and boutique bakeries. Crafted all aspects of operation to maximize sales. Boosted LA sales to exceed $18M with $7.50 check average.
Education & Certifications
Bachelor of Liberal Arts (Hons) | Mount Saint Mary�s University, Brentwood, CA
Associate of Art Degree in Journalism (Hons) | Los Angeles Valley College, Van Nuys, CA
Film, T.V. & Video | Certificate Program, UCLA
Press Photographers Association of Greater Los Angeles
------------/member/#/scott-mitchell
------------/