Gabriella G. Martucci Resume
GABRIELLA G. MARTUCCI
Boston, MA � Pittsburgh, PA
------------ � M------------ � ------------/in/gmartucci789
EXPERIENCE:
GUEST SERVICE REPRESENTATIVE, HAIR BY BORGA
SEPTEMBER 2020 � PRESENT
�Deliver outstanding customer service and building customer loyalty and relationships
�Promote and update customers with latest news, trends, services, sales, and retail products.
�Collaborate with management to develop new product and service sales promotions.
�Perform restocking and merchandising of retail products. Enhance displays with innovative layouts.
�Assist receptionist answering calls and scheduling appointments. Maintain cleanliness in all salon areas.
BARTENDER/SERVER, POQUOY BROOK GOLF COURSE
MAY 2020 � AUGUST 2020
�Promoted to bartender/server for surpassing goals and supporting company culture.
�Created a new bar layout to promote premium brands. Recommended products to clients based on feedback. Enhanced bar profitability by promoting local micro-brewery products.
MOBILE CONCESSION STAND ATTENDANT, POQUOY BROOK GOLF COURSE
MAY 2018 � AUGUST 2018 & MAY 2019 � AUGUST 2019
�Ensured memorable end-to-end customer experience through welcoming, attentive & personalized service.
�Managed refreshment golf cart. Generated additional sales by suggesting new product ads to cart offering. Trained new employees to organize cart, manage transactions, replenish supplies and inventory products.
EDUCATION
AUG 2017- DEC 2021
BACHELOR OF ARTS IN PSYCHOLOGY, DUQUESNE UNIVERSITY
AUG 2017- DEC 2021
CERTIFICATE IN BUSINESS MANAGEMENT, DUQUESNE UNIVERSITY
SKILLS
- Leadership
- Organizational
- Communication
- Teamwork
- Adaptability
- Work Ethic
- People Skills
- Problem-Solving
- Creativity
- Customer Service
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Point of Sale system
GABRIELLA G. MARTUCCI
Boston, MA � Pittsburgh, PA
------------ � M------------ � ------------/in/gmartucci789
EXPERIENCE:
GUEST SERVICE REPRESENTATIVE, HAIR BY BORGA
SEPTEMBER 2020 � PRESENT
�Deliver outstanding customer service and building customer loyalty and relationships
�Promote and update customers with latest news, trends, services, sales, and retail products.
�Collaborate with management to develop new product and service sales promotions.
�Perform restocking and merchandising of retail products. Enhance displays with innovative layouts.
�Assist receptionist answering calls and scheduling appointments. Maintain cleanliness in all salon areas.
BARTENDER/SERVER, POQUOY BROOK GOLF COURSE
MAY 2020 � AUGUST 2020
�Promoted to bartender/server for surpassing goals and supporting company culture.
�Created a new bar layout to promote premium brands. Recommended products to clients based on feedback. Enhanced bar profitability by promoting local micro-brewery products.
MOBILE CONCESSION STAND ATTENDANT, POQUOY BROOK GOLF COURSE
MAY 2018 � AUGUST 2018 & MAY 2019 � AUGUST 2019
�Ensured memorable end-to-end customer experience through welcoming, attentive & personalized service.
�Managed refreshment golf cart. Generated additional sales by suggesting new product ads to cart offering. Trained new employees to organize cart, manage transactions, replenish supplies and inventory products.
EDUCATION
AUG 2017- DEC 2021
BACHELOR OF ARTS IN PSYCHOLOGY, DUQUESNE UNIVERSITY
AUG 2017- DEC 2021
CERTIFICATE IN BUSINESS MANAGEMENT, DUQUESNE UNIVERSITY
SKILLS
- Leadership
- Organizational
- Communication
- Teamwork
- Adaptability
- Work Ethic
- People Skills
- Problem-Solving
- Creativity
- Customer Service
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Point of Sale system