Experienced Animal Caregiver Specializing in Behavior and Training
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Experienced Animal Caregiver Specializing in Behavior and Training

Mary Teresa Bowman


PROFESSIONAL SUMMARY

Dependable animal lover and caregiver skillful in handling dogs up to 200+ pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well versed in observation of animal behavior and optimal care and enrichment for dogs and cats. With 5+ years experience in pet care.

SKILLS

? Excellent multitasking abilities in fast-paced environment
? Compassionate and experienced handling and caring for many different breeds,
sizes, and temperaments including handling multiple animals in a group setting
? Customer service with 16+ years experience in the hospitality, retail and
restaurant industries and through excellent care of pets and consistent,
professional communication with clients
? Flexible and adaptable to any new obstacles or challenges that may arise
? Experience with planning and coordination of day to day kennel operations and
doggy day care
? Knowledgeable of the supervision and direction of kennel staff
? Excellent work ethic
? Well versed in enrichment creation to build confidence in dogs and ensure their
success and enjoyment in activities
? Skillful in administration of medicine and vaccinations
? Experienced in recruitment management


WORK HISTORY

KENNEL SUPERVISOR
03/2018 to Present
Sunny Acres Pet Resort - Durham, NC

? Worked 10 - 12 hour shifts with oversight of up to 12 kennel staff and up to 200 pets in kennel.
? Maintained physical and mental wellbeing for dogs, cats, and some exotic
and small animals by carrying out appropriate feeding and watering
schedules and providing loving-care and attention to all pets.
? Supported pet health and comfort with frequent bedding changes and
daily cleaning procedures of runs and cleaning throughout entire facility
? Protected animals from care errors by following strict safety procedures,
including maintaining clear and concise kennel cards and secure name
tags.
? Kept animals clean to promote optimal health by providing salon services
such as baths, brushing, nail clips, brushing teeth and ear cleanings.
? Evaluated all new and returning boarder�s behavior towards humans and
other dogs to determine safe handling procedures for each individual pet
for the safety and wellbeing of everyone.
? Evaluated and monitored the behavior, temperament and playstyle of new
day campers towards humans and other dogs to determine if they are an
appropriate candidate for group play and the correct group/s for them to
join to ensure the happiness and safety of all day campers.
? Facilitated and maintained safe, fun, appropriate group play with various
groups of dogs of many different breeds, ages, sizes and play styles with
groups of up to 40+ dogs at a time in any given group.
? Coordinated Training to teach commands, improve behaviors and
maintain safety in group and individual play sessions.
? Practiced safe handling of dogs of all sizes, breeds and temperaments
including safe and respectful handling of fearful, fear-aggressive,
dog-aggressive, people-aggressive dogs as well as exercising proper
conduct working dogs such as, therapy, emotional support, service, and
personal and family protection dogs.
? Handled, cared for and assisted in rehabilitation and training of newly
rescued dogs who boarded in facility through rescues.
? Interviewed, determined hiring eligibility of all interviewees and trained all
new kennel technicians.
? Administered oral, topical and intradermal medications as well as various
supplements, parasite preventatives and treatments.
? Performed basic wound care, first aid, and other medical aid working with
veterinarians, massage therapists, and physical therapists to handle more
advanced cases.
? Contributed to client retention by consistently providing outstanding
customer service to clients and through the optimum care provided to their
pets


PET SITTER
01/2016 to Present
Amanda Davis and Ronnie Ramirez - Durham, NC

? Provided animal training to teach basic commands, simple tricks, improve
behavior, build confidence and housebreak multiple pets.
? Exercised animals regularly with walks, trips and fun play activities to
ensure they had adequate outdoor time and mental and physical activity.
? Cooked, prepared and administered specific homemade diets to individual
animals based on unique dietary needs.
? Assisted dam in whelping her first litter while in my care.
? Supported newborn puppies with heat, safety, clean bedding and a
constant watchful eye over them to promote optimal growth and health.
? Administered medication and wellness protocols including parasite
preventative, supplements and treatments for acute and chronic
conditions.
? Monitored animal behavior and completed examinations to identify
injuries, illnesses or potential diseases.
? Took animals to vet as needed and for regular annual appointments in
owners absence.
? Supported animal health and comfort with frequent bedding changes and
maintained general cleanliness of their living areas.
? Kept animals clean and healthy with regular washing, grooming, nail clips,
teeth and ear cleaning.
? Provided constant client satisfaction by consistently providing outstanding
customer service to clients and the utmost care of their pets.


EDUCATION

Alamance Community College - Graham, NC | Associate of Applied Science in
Office Administration Secretarial Studies and Office Administration

? Completed one year of course study in program
? Coursework in Accounting, Microsoft and the Office Suite/ and Human
Resources
? Dean�s List Spring Semester of 2015

Vance-Granville Community College - Henderson, NC | Certification of
Completion in Medical Coding and Billing Certification Program

Received Medical Coding and Billing Program Certificate of Completion in Jan. of 2011

? Completed two year certification course
? Coursework in Medical Terminology, Coding and Insurance and Billing

JF Webb High School - Oxford, NC | High School Diploma Received High School Diploma in May of 2005

? College/University Prep Path
? Participated in dual enrollment in Vance-Granville College to earn college credits before graduation