Experienced Administrative Assistant
Shamika Neal
Deerfield Beach, FL
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Task-focused professional who offers cross-functional experience in customer service in a variety of high-volume, fast-paced environments. Fully capable of organizing records and documents in compliance with policies governing compliance and confidentiality. Follows policies, procedures and guidelines to assure consistent quality.
Proficient in Microsoft Word and Excel;
Manages time and prioritizes duties in fast-paced, multi-task environments.
Authorized to work in the US for any employer
Willing to relocate anywhere
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Work Experience
Phone Operator/Receptionist
Boca Raton Orthopaedic Group - Boca Raton, FL
July 2020 to September 2020
Answers and routes incoming calls on a complex digital telephone system
Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information
Front Desk Receptionist
Helix Urgent Care - Deerfield Beach, FL
August 2016 to July 2020
Greet each patient, check in and out, answering multiple phone lines, posting bill thru the emd series, usage of phreesia pad, scanning, faxing, scheduling, etc.
Triage and taking patient vitals
Assisting clinical staff with laboratory orders
Front Desk Representative
Children’s Medical Group - Decatur, GA
November 2018 to June 2019
Keep front desk tidy and presentable with all necessary materials, greet and welcome guests , answer all incoming calls and redirect them, receive letters and packages, check, sort and forward emails, keep updated records and files
Server/Waiter
Denny's - Pembroke Pines, FL
August 2016 to September 2016
Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
Maintained cleanliness and organization of restaurant.
Receptionist
Rajiv Chokshi M.D - Fort Lauderdale, FL
November 2014 to March 2016
Handle meeting, greeting, and checking out patients, assist with their paperwork, verify insurance/co-pays and update the electronic medical records
Assist with billing/collections for private pay, insurance, Medicare, Medicaid and Workmen Compensation
Waitress
Denny's Restaurant - Pompano Beach, FL
March 2011 to August 2015
Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
Maintained cleanliness and organization of restaurant.
Education
Associate in Medical Administrative Assistant
Ultimate Medical Academy - Tampa, FL
2014 to 2015
High school or equivalent in General Studies
Deerfield Beach High School - Deerfield Beach, FL
August 2001 to May 2005
Shamika Neal
Deerfield Beach, FL
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Task-focused professional who offers cross-functional experience in customer service in a variety of high-volume, fast-paced environments. Fully capable of organizing records and documents in compliance with policies governing compliance and confidentiality. Follows policies, procedures and guidelines to assure consistent quality.
Proficient in Microsoft Word and Excel;
Manages time and prioritizes duties in fast-paced, multi-task environments.
Authorized to work in the US for any employer
Willing to relocate anywhere
Add your headline
Work Experience
Phone Operator/Receptionist
Boca Raton Orthopaedic Group - Boca Raton, FL
July 2020 to September 2020
Answers and routes incoming calls on a complex digital telephone system
Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information
Front Desk Receptionist
Helix Urgent Care - Deerfield Beach, FL
August 2016 to July 2020
Greet each patient, check in and out, answering multiple phone lines, posting bill thru the emd series, usage of phreesia pad, scanning, faxing, scheduling, etc.
Triage and taking patient vitals
Assisting clinical staff with laboratory orders
Front Desk Representative
Children’s Medical Group - Decatur, GA
November 2018 to June 2019
Keep front desk tidy and presentable with all necessary materials, greet and welcome guests , answer all incoming calls and redirect them, receive letters and packages, check, sort and forward emails, keep updated records and files
Server/Waiter
Denny's - Pembroke Pines, FL
August 2016 to September 2016
Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
Maintained cleanliness and organization of restaurant.
Receptionist
Rajiv Chokshi M.D - Fort Lauderdale, FL
November 2014 to March 2016
Handle meeting, greeting, and checking out patients, assist with their paperwork, verify insurance/co-pays and update the electronic medical records
Assist with billing/collections for private pay, insurance, Medicare, Medicaid and Workmen Compensation
Waitress
Denny's Restaurant - Pompano Beach, FL
March 2011 to August 2015
Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
Maintained cleanliness and organization of restaurant.
Education
Associate in Medical Administrative Assistant
Ultimate Medical Academy - Tampa, FL
2014 to 2015
High school or equivalent in General Studies
Deerfield Beach High School - Deerfield Beach, FL
August 2001 to May 2005