Experienced Administrative Assistant
EDUCATION: Bachelor of Arts December 2005
Franciscan University of Steubenville
Major: British and American Literature
SKILLS and QUALIFICATIONS:
Six years of experience composing, proofing, and revising firm, company, and university documents
Six years of experience providing administrative, logistic, and communications support to senior level Partners/Administrators in fast paced and deadline driven contexts (law firm, university academic support program, Alumni/External Relations office).
Proficient in Microsoft Office Suite (versions 97 to 2010) programs (Word, Excel, Outlook, Publisher,
Access, Power Point) and Adobe Acrobat
Experience using and learning job specific Relational Databases, E-mail Systems, and Accounting/Financial Record Databases such as BSR Advance, PeopleSoft; Novell GroupWise, UMD Electronic Forms System (ELF), ARES, SIS, and LexisNexis
Two years experience arranging travel for supervisors
WORK EXPERIENCE:
Receptionist: Remax2000, Silver Spring MD
(April 2016 – December 2016)
Managed the receptionist area, including greeting visitors and responding to telephone and in-
person requests for information.
Handled all public inquiries
Dispersed incoming mail to correct recipients throughout the office
Made copies, sent faxes, and handled outgoing correspondence
(October 2011 – June 2012)
Executive Assistant to the Dean: The Catholic University of America, Washington, D.C.
School of Theology and Religious Studies (STRS)
Maintained the Dean’s calendar including coordinating the Dean’s registration and travel arragements for academic conferences and meetings
Served as the Dean’s first point of contact and liason with university offices
Proofread and edited routine correspondence, schedules, and reports in a professional and confidential manner; processed incoming/outgoing mail, email, faxes, and other correspondence for the Dean’s office.
Received and processed applications for vacant faculty positions
Monitored and oversaw the access to highly sensitive and confidential faculty application materials, external evaluations, and committee assessments restricted to the Dean’s office.
(January 2010 – June 2011)
Graduate Administrative Assistant: University of Maryland, College Park, Maryland
College of Behavioral and Social Sciences (BSOS)
Office of External Relations
Composed and mailed acknowledgement letters, congratulatory letters, and letters of inquiry on behalf of the college
Conducted research to find potential prospects or donors
Managed office supply inventory
Processed new gifts to the university and maintained records of gifts received for ten departments
Created training materials explaining the ‘Acknowledgement and Thank You’ letter process
Graduate Coordinator: College Success Scholars (CSS)
Office of Multi-Ethnic Student Education (OMSE)
University of Maryland, College Park, Maryland
Assisted the Director of OMSE with the planning, coordination, and setup of programs, meetings, and workshops for the CSS scholars and their parents.
Devised individualized action plans for scholars to improve academic performance
Recruited and supervised ten Student Team Leaders to assist with the monitoring of academic progress and participation
Corresponded with parents concerning the scholars’ progress
Compiled and analyzed data to create a report assessing the CSS program
(November 2007 – August 2008)
Legal Secretary: Wilkinson Barker Knauer, LLP, Washington, D.C.
Proofread and submitted legal pleadings and ex parte announcements for publication on the Federal Communications Commission (FCC) website for a team of three lawyers.
Contacted clients, partner firms, FCC, and outside lawyers via phone and e-mail.
Coordinated with the Accounting office to pay bills and obtain reimbursement for business expenses.
Scheduled meetings and updated calendars and contacts in Microsoft Outlook for lawyers; coordinated travel and dining reservations.
EDUCATION: Bachelor of Arts December 2005
Franciscan University of Steubenville
Major: British and American Literature
SKILLS and QUALIFICATIONS:
Six years of experience composing, proofing, and revising firm, company, and university documents
Six years of experience providing administrative, logistic, and communications support to senior level Partners/Administrators in fast paced and deadline driven contexts (law firm, university academic support program, Alumni/External Relations office).
Proficient in Microsoft Office Suite (versions 97 to 2010) programs (Word, Excel, Outlook, Publisher,
Access, Power Point) and Adobe Acrobat
Experience using and learning job specific Relational Databases, E-mail Systems, and Accounting/Financial Record Databases such as BSR Advance, PeopleSoft; Novell GroupWise, UMD Electronic Forms System (ELF), ARES, SIS, and LexisNexis
Two years experience arranging travel for supervisors
WORK EXPERIENCE:
Receptionist: Remax2000, Silver Spring MD
(April 2016 – December 2016)
Managed the receptionist area, including greeting visitors and responding to telephone and in-
person requests for information.
Handled all public inquiries
Dispersed incoming mail to correct recipients throughout the office
Made copies, sent faxes, and handled outgoing correspondence
(October 2011 – June 2012)
Executive Assistant to the Dean: The Catholic University of America, Washington, D.C.
School of Theology and Religious Studies (STRS)
Maintained the Dean’s calendar including coordinating the Dean’s registration and travel arragements for academic conferences and meetings
Served as the Dean’s first point of contact and liason with university offices
Proofread and edited routine correspondence, schedules, and reports in a professional and confidential manner; processed incoming/outgoing mail, email, faxes, and other correspondence for the Dean’s office.
Received and processed applications for vacant faculty positions
Monitored and oversaw the access to highly sensitive and confidential faculty application materials, external evaluations, and committee assessments restricted to the Dean’s office.
(January 2010 – June 2011)
Graduate Administrative Assistant: University of Maryland, College Park, Maryland
College of Behavioral and Social Sciences (BSOS)
Office of External Relations
Composed and mailed acknowledgement letters, congratulatory letters, and letters of inquiry on behalf of the college
Conducted research to find potential prospects or donors
Managed office supply inventory
Processed new gifts to the university and maintained records of gifts received for ten departments
Created training materials explaining the ‘Acknowledgement and Thank You’ letter process
Graduate Coordinator: College Success Scholars (CSS)
Office of Multi-Ethnic Student Education (OMSE)
University of Maryland, College Park, Maryland
Assisted the Director of OMSE with the planning, coordination, and setup of programs, meetings, and workshops for the CSS scholars and their parents.
Devised individualized action plans for scholars to improve academic performance
Recruited and supervised ten Student Team Leaders to assist with the monitoring of academic progress and participation
Corresponded with parents concerning the scholars’ progress
Compiled and analyzed data to create a report assessing the CSS program
(November 2007 – August 2008)
Legal Secretary: Wilkinson Barker Knauer, LLP, Washington, D.C.
Proofread and submitted legal pleadings and ex parte announcements for publication on the Federal Communications Commission (FCC) website for a team of three lawyers.
Contacted clients, partner firms, FCC, and outside lawyers via phone and e-mail.
Coordinated with the Accounting office to pay bills and obtain reimbursement for business expenses.
Scheduled meetings and updated calendars and contacts in Microsoft Outlook for lawyers; coordinated travel and dining reservations.