Esmeralda Thompson

EXPERIENCE
07/29/2012 - 12/27/2013 Smith County Sheriff’s Office Tyler, TX
Detention Officer
TCOLE Certified
Omnix (currently known as OpenFox)
Inmate Book-in & Book-out
Perimeter Checks
Physical headcounts
Delivery of Essential Needs

01/2014 - 02/2014
Texas DPS Training Academy Austin, TX
Trooper Trainee
Did not complete due to injury

02/01/2016 - 08/31/2017
UT Health Northeast Police Department Tyler, TX
Telecommunications Officer
Intercom System
Fireworks (fire alarm system)
Paging On Call doctors

09/05/2017 - Present Lindale Police Department Lindale, TX
911 Dispatcher
911 calls
Five Administrative Lines
Dispatch Fire and Police
Open Fox
Various types of reports and warrant entry
Property Technician
SKILLS

Bilingual (spanish)
Intermediate TCOLE license
Technical skills
Operation of Two-way radio
Multiple line phone system
Customer Service
Team player
Fast learner
Close attention to detail
Reliable, On time
Microsoft Office

Self motivation
Work great under pressure and high stress situations
Excellent listening skills
Strong communication skills