Emma Tower Resume
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SKILLS SUMMARY
Warm and engaging personality
Excellent planning/organizational skills
High energy level with a drive to succeed
Exceptional communication & social media skills
Flexible and adaptable
Enthusiastic
multi-tasker
Reads 1000 words p/minute
Avid reader of YA books
Creative professional, recent BFA-recipient, and passionate bookworm seeking to leverage excellent interpersonal skills, stellar organizational and social media expertise, and multi-tasking ability in the publishing industry. Thrives in fast-paced environments using creative approach and interpersonal skills honed in the corporate, restaurant, and entertainment industries.
Key Qualifications
Developed strong communication, time-management, and interpersonal skills as an actor, host and corporate intern
Experience creating social media content and presenting material for both corporate audiences and the entertainment industry
Able to infuse an entrepreneurial spirit in job duties resulting in an ability to adapt quickly, learn on the y, and employ creative solutions
EXPERIENCE
DOCUMENTATION PROJECT MANAGER/ GLOBAL SERVICES INTERN
SAP CONCUR, Vienna, VA | JUNE 2018 - SEPT 2018
Provided creative solutions to problems with the Customer On Boarding process. Met with a wide range of customers and employees to research new, more engaging and user-friendly ways to present the relevant material. Presented ndings and solutions to SAP Concur executives using a multi-media platform. Created bi-weekly vlogs of the intern experience and posted them to YouTube.
HOSTESS/FOOD RUNNER
Friday Saturday Sunday, Philadelphia, PA | MAY 2019 - PRESENT
Provide excellent customer service to guests at check in. Communicate accurate wait times to patrons waiting for a table. Seat guests, answer phones and take reservations. Manage Open Table reservations. Keep the front desk neat and organized to present and maintain a professional appearance.
BARISTA
Saxby's, Philadelphia, PA | JANUARY 2019 - PRESENT
Prepare and serve drinks to customers in a busy and popular cafe. Create a welcoming atmosphere by engaging with customers and explaining specials and coffee drinks. Accept payments and take orders.
HOSTESS
Harp and Crown, Philadelphia, PA | OCT 2018 - FEB 2019
Greet guests and engage in chat with them while checking them in. Seat guests, answer phones and take reservations as needed. Keep the front desk neat and organized to present a professional appearance. Provide accurate wait times for patrons waiting for a table.
ASSISTANT TEACHER/PARTY MANAGER
Nest Center City, Philadelphia, PA | MARCH 2017 - JAN 2018
As an assistant teacher, worked with preschool teachers to manage class activities and enrichment games at a child enrichment and activity center for children ages 2-6. As party manager, coordinated and man- aged all aspects of weekend birthday parties including supervising activities and food, organizing set up, activity schedule, and take down of parties. Also supervised children in the NEST playspace.
HOUSE MANAGER
Adventure Theatre-MTC, Glen Echo, MD | JUNE - AUG 2016
Managed all public areas of the theatre, ensuring that the experience of each patron was enjoyable and safe. Responsible for the smooth operation of the house (both the lobby and audience seating area) during the run of the show. Welcomed the public to the theatre and made the pre-show announcments and theatre news. Answered questions, listened to patrons' compliments and addressed concerns, and created an overall welcoming atmosphere for patrons.
EDUCATION
BFA - ACTING (CUM LAUDE) | MAY 2019
UNIVERSITY OF THE ARTS Philadelphia, PA
LONDON ACADEMY OF MUSIC AND DRAMATIC ARTS (LAMDA) London | Spring 2018
------------ ------------ linkedin/emmajotower
SKILLS SUMMARY
Warm and engaging personality
Excellent planning/organizational skills
High energy level with a drive to succeed
Exceptional communication & social media skills
Flexible and adaptable
Enthusiastic
multi-tasker
Reads 1000 words p/minute
Avid reader of YA books
Creative professional, recent BFA-recipient, and passionate bookworm seeking to leverage excellent interpersonal skills, stellar organizational and social media expertise, and multi-tasking ability in the publishing industry. Thrives in fast-paced environments using creative approach and interpersonal skills honed in the corporate, restaurant, and entertainment industries.
Key Qualifications
Developed strong communication, time-management, and interpersonal skills as an actor, host and corporate intern
Experience creating social media content and presenting material for both corporate audiences and the entertainment industry
Able to infuse an entrepreneurial spirit in job duties resulting in an ability to adapt quickly, learn on the y, and employ creative solutions
EXPERIENCE
DOCUMENTATION PROJECT MANAGER/ GLOBAL SERVICES INTERN
SAP CONCUR, Vienna, VA | JUNE 2018 - SEPT 2018
Provided creative solutions to problems with the Customer On Boarding process. Met with a wide range of customers and employees to research new, more engaging and user-friendly ways to present the relevant material. Presented ndings and solutions to SAP Concur executives using a multi-media platform. Created bi-weekly vlogs of the intern experience and posted them to YouTube.
HOSTESS/FOOD RUNNER
Friday Saturday Sunday, Philadelphia, PA | MAY 2019 - PRESENT
Provide excellent customer service to guests at check in. Communicate accurate wait times to patrons waiting for a table. Seat guests, answer phones and take reservations. Manage Open Table reservations. Keep the front desk neat and organized to present and maintain a professional appearance.
BARISTA
Saxby's, Philadelphia, PA | JANUARY 2019 - PRESENT
Prepare and serve drinks to customers in a busy and popular cafe. Create a welcoming atmosphere by engaging with customers and explaining specials and coffee drinks. Accept payments and take orders.
HOSTESS
Harp and Crown, Philadelphia, PA | OCT 2018 - FEB 2019
Greet guests and engage in chat with them while checking them in. Seat guests, answer phones and take reservations as needed. Keep the front desk neat and organized to present a professional appearance. Provide accurate wait times for patrons waiting for a table.
ASSISTANT TEACHER/PARTY MANAGER
Nest Center City, Philadelphia, PA | MARCH 2017 - JAN 2018
As an assistant teacher, worked with preschool teachers to manage class activities and enrichment games at a child enrichment and activity center for children ages 2-6. As party manager, coordinated and man- aged all aspects of weekend birthday parties including supervising activities and food, organizing set up, activity schedule, and take down of parties. Also supervised children in the NEST playspace.
HOUSE MANAGER
Adventure Theatre-MTC, Glen Echo, MD | JUNE - AUG 2016
Managed all public areas of the theatre, ensuring that the experience of each patron was enjoyable and safe. Responsible for the smooth operation of the house (both the lobby and audience seating area) during the run of the show. Welcomed the public to the theatre and made the pre-show announcments and theatre news. Answered questions, listened to patrons' compliments and addressed concerns, and created an overall welcoming atmosphere for patrons.
EDUCATION
BFA - ACTING (CUM LAUDE) | MAY 2019
UNIVERSITY OF THE ARTS Philadelphia, PA
LONDON ACADEMY OF MUSIC AND DRAMATIC ARTS (LAMDA) London | Spring 2018