Emma Hembrough resume
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Emma Hembrough resume

Education
San Diego State University, San Diego CA August 2019 – Present
Bachelor of Science: Business Administration-Marketing
• Weber Honors College

Aztec Recreation – San Diego, CA October 2020 – Present
Lifeguard
• Set-up and break-down of facility for daily operations, programs, group rentals and special events
• Resolve customer concerns, facilitate problems and complaints in a courteous and professional manner
• Answer member questions and provide accurate information, provide tours of the facility and assist with Aquaplex desk operations
• Recognize and respond to all medical and incident emergencies through knowledge and application of lifeguard surveillance, rescue techniques, and conflict resolution trainings

Town and Country Resort – San Diego, CA August 2020 – Present
Lifeguard
• Ensure the safety of all patrons and guests
• Inform and communicate to guests about hotel and pool amenities
• Assisting guests with needed service requests, serving food and beverages, and securing payments
• Collaborate with other departments on projects that improve the hotel and quality of service

Goldfish Swim School – Wyckoff, NJ May 2019 – January 2020
Lifeguard/Swim Instructor
• Provides swim instruction based on Goldfish Swim School curriculum
• Enforce safety rule and regulations. Makes rescues and administers first aid when necessary
• Evaluates students’ progress and completes required paperwork in a timely manner

Certifications
• American Red Cross AED
• American Red Cross CPR
• American Red Cross First Aid