Emily Espinoza
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Location: Chicago, IL, USA
School: Columbia College Chicago
Field of Study: Arts Management

Emily Espinoza

Emily Espinoza
Chicago, IL 60625 ·------------
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SKILLS
● Proficient in Excel, Word, PowerPoint, POS, DAWS (ProTools and Ableton).
● Extensive experience in client relations, accounting, journalism, marketing research, social media marketing, project and
event management.
● High quality customer service and interpersonal skills.
● Experience in managing human and non-human resources.

EDUCATION

Columbia College Chicago Chicago, IL
B.A. in Arts Management with a creative industries concentration June 2020
Minor in Music Business

Schoolcraft College Livonia, MI
General Education June 2018

EXPERIENCE

Rooted Sound Chicago, IL
Assistant July 2019 - Present
● Schedule & book business meetings, studio sessions & travel.
● Manage artists and creatives and keep everyone on schedule.
● Research & identify promising business opportunities.
● Maintain accounting journals & important studio records.
● Organize inbound & outbound shipments.
● Create & manage social media accounts including Yelp!, Google My Business, Squarespace and Cash App.

Tobacco Road Tap Room Chicago, IL
Bartender/Server September 2019 – March 2020
● Provided quality customer service through serving tables, bartending and recommending food and drinks.
● Kept workspace clean and stocked.
● Worked with a team in a fast-paced environment to ensure each shift ran smoothly.
● Kept track of a personal bank and register, made change and used POS system to input orders.
● Utilized and refined time management skills.

Classick Studios Chicago, IL
Business Intern June 2019 – April 2020
● Organized marketing campaigns and strategies.
● Managed social media accounts.
● Created and promoted content.
● Delegated tasks to intern engineers.
● Assisted in client relations and set-up/break-down for studio sessions and live events.

Peet’s Coffee Chicago, IL
Barista February 2018 - August 2019
● Provided engaging customer service.
● Cooperated effectively with a team in order to accomplish tasks.
● Facilitated conflict mediation between coworkers and customers to obtain agreeable outcomes.
● Utilized time management skills extensively

Red Robin Livonia, MI
Server July 2016 - December 2018
● Provided customer service by serving tables and utilizing a server sequence to ensure customer satisfaction and stimulate
company sales.
● Worked with and led team in a high-traffic environment.
● Troubleshot any issues that arose from either guests or coworkers.
● Kept track of a personal bank and register, made change and used POS system to input orders.
● Utilized time management skills.

Customer service experience, good time management, personable, management experience