Eliza Cope Creativity & Improvement Enthusiast
Professional Summary:
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction
and purchases with consultative techniques and diligent attention to individual needs.
Knowledgeable about a range of products. Dedicated and dependable relationship-builder with
excellent organizational strengths and superior work ethic.
Skills:
Customer service
Organization
Fine Arts
Loss prevention
Store opening and closing
Product Knowledge
Website Management
Cash Drawer Management
Work History:
Retail Sales Associate • The Children's Hour Bookstore
Salt Lake City, UT • January 2017 to June 2020
(January 2017-June 2017; February 2019-June 2020)
Compiled extensive digital list of books organized by publisher to improve productivity and
sales.
Offered each customer top-notch, personal service and polite support to boost sales and
customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.
Helped locate merchandise and suggested suitable options.
Documented new merchandise and posted relevant information on the store's website.
Created inviting environment for customers by maintaining store organization and
cleanliness.
Greeted customers entering the store and promoted sales or special programs.
Circulated assigned areas of sales floor to identify customer service opportunities,
monitor shopper behavior, and maintain the condition of displays.
Volunteer Church Missionary • The Church Of Jesus Christ Of Latter-Day Saints
Nagoya, Japan • July 2017 to January 2019
Completed volunteer mission overseas to assist native peoples in learning about The
Church of Jesus Christ of Latter Day Saints and its teachings from 2017 to 2019.
Taught weekly free English Language classes to native Japanese speakers.
Studied the Japanese Language every day for one hour minimum in order to converse
with native Japanese speakers.
Served and supported my fellow volunteer missionaries as part of a leadership position.
Attended and participated in monthly leadership meetings.
Provided spiritual care through visitation and prayer.
Children's Art Group Teacher • Hanna's Paper House
Salt Lake City, UT • April 2016 to August 2016
Helped young children create a variety of art projects using different media.
Supported fellow teachers by aiding in classroom management and helping students to
learn social skills, such as sharing, listening, and patience.
Prepared art materials, cleaned workspace, and organized students projects to provide a
positive and clean environment.
Cashier • Saturday's Waffle Food Truck
Salt Lake City, UT • July 2014 to August 2016
Maintained current knowledge of menu items and highlighted new or popular options to
customers. Obtained food handler's permit in order to occasionally help prepare customers' orders
during busiest hours.
To-Go Cashier • Café Rio Mexican Grill
Salt Lake City, UT • August 2013 to January 2014
Received a customer service recognition award.
Maintained a patient and helpful attitude during high stress situations of helping
frustrated and unhappy customers.
Counted cash in register drawer at beginning and end of shift.
Used cash registers and calculators to prepare bills, accept payments and make change.
Folded napkins and prepared silverware sets to provide adequate supply for host
station.
Education:
Japanese • University of Utah
Salt Lake City, UT
Aug 2019 - Present
Continuing education in Japanese and Design
Dean's List Spring 2020
Fine Arts • Utah State University
Logan, UT
August 2015-December 2016
Majored in Fine Art
Received Utah State Scholar Scholarship
High School Diploma • Olympus High School
Salt Lake City, UT • June 2015
Elected to Historian for Student Body Officer in 2014
Elected to Sophomore President for Sophomore Student Council in 2012
Member of Honors Program
Member of AP Studio Art
Hobbies:
Classical Guitar
Knitting and other crafts
Baking and Cooking
Professional Summary:
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction
and purchases with consultative techniques and diligent attention to individual needs.
Knowledgeable about a range of products. Dedicated and dependable relationship-builder with
excellent organizational strengths and superior work ethic.
Skills:
Customer service
Organization
Fine Arts
Loss prevention
Store opening and closing
Product Knowledge
Website Management
Cash Drawer Management
Work History:
Retail Sales Associate • The Children's Hour Bookstore
Salt Lake City, UT • January 2017 to June 2020
(January 2017-June 2017; February 2019-June 2020)
Compiled extensive digital list of books organized by publisher to improve productivity and
sales.
Offered each customer top-notch, personal service and polite support to boost sales and
customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.
Helped locate merchandise and suggested suitable options.
Documented new merchandise and posted relevant information on the store's website.
Created inviting environment for customers by maintaining store organization and
cleanliness.
Greeted customers entering the store and promoted sales or special programs.
Circulated assigned areas of sales floor to identify customer service opportunities,
monitor shopper behavior, and maintain the condition of displays.
Volunteer Church Missionary • The Church Of Jesus Christ Of Latter-Day Saints
Nagoya, Japan • July 2017 to January 2019
Completed volunteer mission overseas to assist native peoples in learning about The
Church of Jesus Christ of Latter Day Saints and its teachings from 2017 to 2019.
Taught weekly free English Language classes to native Japanese speakers.
Studied the Japanese Language every day for one hour minimum in order to converse
with native Japanese speakers.
Served and supported my fellow volunteer missionaries as part of a leadership position.
Attended and participated in monthly leadership meetings.
Provided spiritual care through visitation and prayer.
Children's Art Group Teacher • Hanna's Paper House
Salt Lake City, UT • April 2016 to August 2016
Helped young children create a variety of art projects using different media.
Supported fellow teachers by aiding in classroom management and helping students to
learn social skills, such as sharing, listening, and patience.
Prepared art materials, cleaned workspace, and organized students projects to provide a
positive and clean environment.
Cashier • Saturday's Waffle Food Truck
Salt Lake City, UT • July 2014 to August 2016
Maintained current knowledge of menu items and highlighted new or popular options to
customers. Obtained food handler's permit in order to occasionally help prepare customers' orders
during busiest hours.
To-Go Cashier • Café Rio Mexican Grill
Salt Lake City, UT • August 2013 to January 2014
Received a customer service recognition award.
Maintained a patient and helpful attitude during high stress situations of helping
frustrated and unhappy customers.
Counted cash in register drawer at beginning and end of shift.
Used cash registers and calculators to prepare bills, accept payments and make change.
Folded napkins and prepared silverware sets to provide adequate supply for host
station.
Education:
Japanese • University of Utah
Salt Lake City, UT
Aug 2019 - Present
Continuing education in Japanese and Design
Dean's List Spring 2020
Fine Arts • Utah State University
Logan, UT
August 2015-December 2016
Majored in Fine Art
Received Utah State Scholar Scholarship
High School Diploma • Olympus High School
Salt Lake City, UT • June 2015
Elected to Historian for Student Body Officer in 2014
Elected to Sophomore President for Sophomore Student Council in 2012
Member of Honors Program
Member of AP Studio Art
Hobbies:
Classical Guitar
Knitting and other crafts
Baking and Cooking