Edward Lampkin
Edward Lampkin
San Francisco, CA
13EL------------
(415) 756 - 2464
Recent Chico State graduate with a passion for setting goals and meeting all kinds of interesting people along the way. Working hard, making lasting connections, and contributing to creating something unique are the most important things to me as a person. I am a reliable, highly motivated, and creative person with a strong work ethic, who completes assignments and tasks accurately while paying close attention to detail. I have excellent communication skills; both verbal and written and I have extensive experience working closely with a team.
Work Experience
Zenith American Solutions Mar 2020 – Apr 2020
Litigation Support Analyst/Claims Specialist – San Francisco, CA
Met established performance standards, including quantity and quality call standards
Maintained current knowledge of assigned Plan(s) and effectively applied knowledge in all job functions
Pulled all related claim information via multiple portals and Claim's operating systems
Performed administrative and clerical tasks
Worked remotely and consistently demonstrated excellent attendance and punctuality
Performed other related duties and special projects as assigned
Legarza Basketball Camp Jun 2017 – Aug 2019
Gym Director - San Francisco, CA
Was quickly awarded additional responsibilities which included opening and closing the gym, managing checkout, and watching the gym during transitions
Promoted to gym director from coach after a short time and was tasked with scheduling all activities and managing all the new and returning coaches
Given the title of administrator which added on the job of taking inventory and ensuring all supplies were prepared for the current and upcoming weeks
One of the main faces of our facility, handling any injuries and talking to parents in the morning and evening about any comments or concerns they had with the location
Learned how to take positive and negative feedback and act on suggestions from the CEO and other senior members to improve efficiency
The Orion Jan 2019 – May 2019
Social Media and Public Relations Coordinator - Chico, CA
Managed all Social Media accounts for Chico State's award-winning newspaper, The Orion
Maintained a positive and humble presence online responding to both praise and criticism with transparency
Participated in weekly meetings with the other section leaders to talk problem solving and ways to extend our reach organically
Overhauled accounts and social media model to better generate follower interaction
Analyzed weekly analytics across our platforms to see our highest and lowest interaction posts
Created a brand that the next generation of The Orion could use to achieve its goals
Education First Jun 2014 – Sep 2014
Summer Action Team Member - San Francisco, CA
Successfully communicated with all team members to navigate job duties and complete daily tasks without supervision
Utilized excel and Microsoft word to create spreadsheets and documents for students and team members
Tabled at events across San Francisco to gather more housing for students who had problems with their current living situations and for new students
Networked with San Franciscan residents to inform them of the benefits and responsibilities associated with becoming a host family of an international student
Went as a group leader to events ensuring the students got to the destination in a timely manner
Education
B.A. Communication Studies - California State University Chico
Skills
Customer Service (3 years), Branding (Less than 1 year), Online presence monitoring (Less than 1 year), Employee Training (1 year), Teamwork (4 years), Social Media Management (Less than 1 year), Microsoft Office (3 years), Strategic Planning (2 years)
Edward Lampkin
San Francisco, CA
13EL------------
(415) 756 - 2464
Recent Chico State graduate with a passion for setting goals and meeting all kinds of interesting people along the way. Working hard, making lasting connections, and contributing to creating something unique are the most important things to me as a person. I am a reliable, highly motivated, and creative person with a strong work ethic, who completes assignments and tasks accurately while paying close attention to detail. I have excellent communication skills; both verbal and written and I have extensive experience working closely with a team.
Work Experience
Zenith American Solutions Mar 2020 – Apr 2020
Litigation Support Analyst/Claims Specialist – San Francisco, CA
Met established performance standards, including quantity and quality call standards
Maintained current knowledge of assigned Plan(s) and effectively applied knowledge in all job functions
Pulled all related claim information via multiple portals and Claim's operating systems
Performed administrative and clerical tasks
Worked remotely and consistently demonstrated excellent attendance and punctuality
Performed other related duties and special projects as assigned
Legarza Basketball Camp Jun 2017 – Aug 2019
Gym Director - San Francisco, CA
Was quickly awarded additional responsibilities which included opening and closing the gym, managing checkout, and watching the gym during transitions
Promoted to gym director from coach after a short time and was tasked with scheduling all activities and managing all the new and returning coaches
Given the title of administrator which added on the job of taking inventory and ensuring all supplies were prepared for the current and upcoming weeks
One of the main faces of our facility, handling any injuries and talking to parents in the morning and evening about any comments or concerns they had with the location
Learned how to take positive and negative feedback and act on suggestions from the CEO and other senior members to improve efficiency
The Orion Jan 2019 – May 2019
Social Media and Public Relations Coordinator - Chico, CA
Managed all Social Media accounts for Chico State's award-winning newspaper, The Orion
Maintained a positive and humble presence online responding to both praise and criticism with transparency
Participated in weekly meetings with the other section leaders to talk problem solving and ways to extend our reach organically
Overhauled accounts and social media model to better generate follower interaction
Analyzed weekly analytics across our platforms to see our highest and lowest interaction posts
Created a brand that the next generation of The Orion could use to achieve its goals
Education First Jun 2014 – Sep 2014
Summer Action Team Member - San Francisco, CA
Successfully communicated with all team members to navigate job duties and complete daily tasks without supervision
Utilized excel and Microsoft word to create spreadsheets and documents for students and team members
Tabled at events across San Francisco to gather more housing for students who had problems with their current living situations and for new students
Networked with San Franciscan residents to inform them of the benefits and responsibilities associated with becoming a host family of an international student
Went as a group leader to events ensuring the students got to the destination in a timely manner
Education
B.A. Communication Studies - California State University Chico
Skills
Customer Service (3 years), Branding (Less than 1 year), Online presence monitoring (Less than 1 year), Employee Training (1 year), Teamwork (4 years), Social Media Management (Less than 1 year), Microsoft Office (3 years), Strategic Planning (2 years)