New York, NY ------------872
Sales Floor Supervisor
Kmart - Bronx, NY
December 2019 to Present
A keyholder position. Duties included but not limited to opening and closing the store. Supervising over 100 employees. Training and assisting employees with doing their job. Maintaining the sales floor while driving sales. Assisting customers and ensuring customer satisfaction.Manage inventory. Process online orders. Assist the front end when needed. Visual merchandising. Conflict management. Completing anything else requested by upper management.
Hardlines Team Member
Target - Bronx, NY
February 2017 to Present
Maintain store’s appearance and inventory while providing high quality guest service to shoppers.
Front Desk Supervisor
Grand Atlantic Ocean Resort - Myrtle Beach, SC
March 2015 to September 2018
Guest satisfaction, Booking reservations on the phone and online, Checking in and checking out guests. Problem solving and conflict management when needed. Communication skills to properly inform guests as well as fellow team members. Teamwork to make sure staff is on the same page. Organization skills to keep the front desk tidy for everyone to be able to do their job to the best of their ability. Interpersonal skills. Being up to date with technology. Dependable worker.
Wireless Team Member
MarketSource/Target Mobile - Myrtle Beach, SC
March 2015 to June 2016
Driving sales. Using communication skills to provide excellent customer service. Conflict management when needed. Using proper security measures to protect company as well as customers from fraudulent sales.
FYE - Myrtle Beach, SC
May 2011 to March 2015
Using leadership skills to drive sales and communicate with staff tasks that need to be done. Energetic leader and team player. Possessing critical thinking to solve issues in the store. Using planning and organization skills to complete tasks in a timely and efficient manner. Using conflict resolution skills whether it be for customer issues or between employees. Scheduling, processing shipment, payroll and doing anything else required by upper management.