Dawn Coffin
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Dawn Coffin

DAWN COFFIN
6100 Browning Dr. Apt 2302, North Richland Hills, TX 76180
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BACKGROUND SUMMARY

Thirty-three years of experience doing an array of sales, administrative, financial and legal tasks associated with sale and manufacturing of multi-million dollar equipment contracts, as well as trade shows, sales contract pricing and general office support, as required.

ISO Green Belt Certified

Demonstrated Proficiencies
Very strong communication skills
Computer experience: Windows, Microsoft Office Suite, Microsoft Projects, Syteline, CRM, Salesforce, Oracle 11i, Adobe Acrobat Reader/Writer, SAP, Eclipse (Eterm)
Strong problem-solving skills
Excellent organizational skills
Extremely detail orientated

Special Skills
Strong capability to act as intermediary between customers/vendors and company, negotiating, troubleshooting and setting priorities to provide the best service to the customer.
Effective communicator
Facility to provide accurate flow of information within and outside the organization
Strong written communications

EMPLOYMENT HISTORY

ProMach Filling System / Federal Mfg., Waukesha, WI Sept 2014 – March 2020
Designers and manufacturers of rinsing, filling, capping and cleaning systems for a wide range of free-flowing liquids.

Sales Support Coordinator
Responsible for timely and accurate entry of new equipment customer orders for offices in Wisconsin as well as California. Divisional Salesforce Lead, creating reports and dashboards needed by V.P.s and G.M.s. Track Opportunity progress and help Salesmen keep information current and up to date. Issue progressive invoices for contracts that have met milestones during the manufacturing process, prepare paperwork to ship equipment to customer facilities. Maintain and report monthly sales activity, backlog, bookings, quoting activity as well as many miscellaneous support tasks to keep the salesmen on track with company goals. Trade show coordinator, ordering booth services, booth set-up, hotel / travel reservations, shipment of equipment to/from shows.

Matsuura Machinery USA Inc., St Paul, MN Jun 2013 – Sept 2014
Matsuura Machinery USA is the master importer of Matsuura machining centres in the United States. Matsuura has developed and manufactured cutting edge machining tools since 1935. Matsuura Japan manufacturers high speed machining to full five-axis, vertical, horizontal, linear motor or multi-tasking CNC machine tools.

Contract Administrator
Responsible for timely and accurate entry of new equipment customer orders, issue purchase orders to Japan to import machines for customer orders as well as inventory machines, place purchase orders with vendors and track status/shipment until delivered to end-user. Maintain and report monthly activity for backlog, bookings and sales forecasts. Maintain and distribute on a weekly basis the master Pricing File and MMU Inventory Plan.

WERNER ELECTRIC SUPPLY CO., Neenah, WI Jan 2011 – Jun 2013

Werner Electric Supply Co. has been providing quality electrical products and services since 1948. Their teams of product specialists work diligently to provide solutions that truly meet customer needs.

Contracts Coordinator (Pricing Dept.)
Responsible for analyzing pricing agreements or proposed pricing agreements for conformity to vendor rebate rules and regulations, requiring a high degree of accuracy, proven proficiency in MS Office Suite with 1-3 years of Advanced Excel experience (Macros, V-lookups, Pivot Tables). Work effectively on an independent basis, assisting Sales Account Managers with pricing, quotes, reports and issues with Invoices, etc.

GE ENERGY – OIL & GAS INC., Oshkosh, WI (Out of Business) 1987-2009
GE Oil & Gas, a world leader in advanced technology turbo machinery products and services, with engineering and manufacturing centers of excellence throughout Europe and the United States.

Contract Administrator
Drive cash collection process for Project Management (PM) team through ownership of weekly cash calls with functional business leaders. Focus on operational ownership of project deliverables and milestones related to cash collections, prepare (weekly, monthly, quarterly) cash collection reports for PM Group, develop enhanced cash forecasting capabilities/tools and analysis utilizing Oracle, MS Projects and Accounts Receivable modules for PM, ensure metric alignment by managing past dues, unbilled receivables for PM. Act as focal point to Finance Department to forecast impact of project risks/opportunities as related to cash for PM group, prepare Bank Guarantees and Stand-By Letters of Credit for multi-million dollar contracts. Assist PM in managing commercial aspects of contracts placed with GE Oil & Gas Inc. (requires knowledge of commercial terms and conditions, Incoterms 2000, Customer Letters of Credit, Bank Guarantees, and business revenue recognition requirements. Assist PM with managing change orders to help ensure maximum profitability and meeting customer CTQs (Critical to Quality needs). Assist Manager of Projects with sales forecast, create and maintain project financial information in Oracle Project Accounting module to ensure accurate and timely billing and revenue recognition during the life of each project, attend all transfer meetings for new orders, contract review meetings and shipping meetings.

Contract Administrator (as AC Compressor Corp.)
Timely and accurate entry of customer orders, issue progress billings and complete revenue recognition, maintain master contract files, and prepare contract progress reports for internal and external distribution. Maintain and report monthly department activity for backlog, bookings and sales forecasts. Assist Marketing/Sales by reviewing, commenting to and negotiating Legal Terms and Conditions on sales of new contracts.


EDUCATION – TRAINING

Dec 2006 ISO Green Belt Certification

2002 - 2007 GE On-line training in the PMU (Project Management University)

Oct 1990 Statistical Process Control (courses)
Fox Valley Technical College – Continuing Education
Appleton, Wisconsin

June 1986 Associate Degree – Administrative Assistant
Northeast Wisconsin Technical College
Green Bay, Wisconsin