Dara O’Brien
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Location: Pennsauken Township, NJ, USA
School: Penn State University
Field of study: Communications

Dara O’Brien

DARA CARMOSIN O’BRIEN
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EXPERIENCE
10/2018-1/2021 ASSISTANT MANAGER, BANANA REPUBLIC
• Drive profitable sales growth through all aspects of the store including; merchandising, customer & product operations and talent development
• Provide style-related advice to clients based on their preferences
• Ensure an exceptional customer experience, including visual execution & customer engagement by monitoring the sales floor
• Outfit models for store fashion shows
• Implement action plans to maximize efficiencies and productivity
11/2017-10/2018 PERSONAL SHOPPER/SALES & DESIGN SPECIALIST, BED BATH AND BEYOND
• Selected to be a member of the launch team of our sales pilot program
• Increased sales by 70% by assisting customers in choosing items to enhance the home
• Exceeded customer’s expectations by providing excellent service which resulted in repeat business
• Engaged with customers to determine their needs and escorted them to the appropriate sections while providing product knowledge and offering additional goods & services
• Proved to be the top seller of our Customer Loyalty Program by analyzing business trends and utilizing available reporting for research

6/2017-8/2017 INTERNSHIP, NINOBRAND
• Prepared the clothing before showcasing on the showroom floor
• Designed and styled the perfume and jewelry displays
• Assisted with the set-up of fashion shows
• Photographed behind-the-scenes images of models with the designer
• Maintained showroom floor by prepping fitting rooms and organizing clothing displays

10/2009-11/2017 CUSTOMER SERVICE MANAGER, BED BATH AND BEYOND
• Instituted an atmosphere of superb customer service through training and development
• Increased sales by 80% by communicating knowledge of products to staff
• Hired, developed & retained a high-performance team through coaching & training on how to execute an effective sale
• Selected to be the sole trainer and developer of trainers and fellow managers
• Arranged and executed registrant selling events, which resulted in increased revenue

6/2007-10/2009 STORE MANAGER, TIME AFTER TIME
• Doubled watch sales and number of repairs by creating a culture of recognition and accountability to delivering exceptional customer experience
• Selected watches for clients based on their style and preferences

9/2005-6/2007 TEACHER, FOUNTAIN WOODS ELEMENTARY SCHOOL
9/1999-6/2005 TEACHER, THE BALA CYNWOOD SCHOOL FOR YOUNG CHILDREN
2/1995-9/1999 ACCOUNT EXECUTIVE, CBS RADIO

EDUCATION
JUNE 1995- THE PENNSYLVANIA STATE UNIVERSITY, BA, BROADCASTING & COMMUNICATION