Daniela villa
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Daniela villa

Daniela Villa
3161 Ravenwood Dr. Falls Church, VA 22044 | ------------ | ------------
Skills
· Time Managements
· Communication skills
· Quick learner
· Planning and organization
· Store opening and closing procedures
· Drawer Balancing
· Cash handling and management

· Retail merchandising experience
· Fluent in Spanish
· Complaint Resolutions
Employment
CANINE COACH | DOGTOPIA | OCT 2017 – CURRENT
· Plan accordingly to ensure I am not late and/or absent
· Prepare room for 45 dogs – water, food, play equipment
· Check dogs for any areas of concern (aggression and/or illness)
· Patiently manage up to 45 dogs at one time, of all breeds and sizes, providing attentive care to guarantee happiness and safety.
· Communicate with dog owners on progress and any concerns
· Prep area for next shift of workers, area is clean and sanitized

CASHIER AND CUSTOMER SERVICE REPRESNATIVE | TARGET | SEP 2015- JAN 2016 (SEASONAL)

· Always greeted costumer with respect and helped with any problems.
· Resolved complains with respect and patience before asking for assistance.
· Kept checkout areas clean and neat to maintain a professional appeal.
· Sustained cash reports at end of each shift.
· Handle cash, credit, debit cards and personal checks providing correct change in payment transactions.
· Constantly improve client gratification through skillful determination of struggles, matters, and worries.
· Listen to customer complaints and thank for the feedback.
· Assessed costumer needs and collect information to improve better service.
Education

ASSOCIATES DEGREE | 2019 | NORTHERN VIRGINIA COMMUNITY COLLEGE
· Major: Business Administration and Business Management
HIGH SCHOOL DIPLOMA | JUNE 2014 | J.EB. STUART (JUSTICE) HIGH SCHOOL
· Treasurer of Hispanic Honor Society
· Vice President of Salsa Club