Daniela Morillo CV/Resume
Daniela Morillo
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Education
CONCORDIA UNIVERSITY | MONTREAL QUEBEC, CANADA | 2013-2017
BACHELOR OF ARTS PROGRAM - MAJOR IN HUMAN RELATIONS
ONE YEAR INTERNSHIP COURSE IN COUNSELING PSYCHOLOGY AT MCGILL UNIVERSITY
TIMBER CREEK HIGH SCHOOL| ORLANDO FLORIDA, U.S.A | 2006-2010
HIGH SCHOOL DIPLOMA
ADVANCED PLACEMENT PSYCHOLOGY AND HONOURS ENGLISH/CREATIVE WRITING
Work Experience
CALL CENTRE COORDINATOR | ACP RAIL INTERNATIONAL | 06/2014 – 04/2020
-Supervise employees in call center tasks (online and phone purchases, customer service emails)
-Training of new employees as well as provide support to existing members
-Organize all staff business trips while ensuring expenses are kept within the company budget
-Fulfillment of daily orders (printing and shipping of rail tickets, group bookings and travel agent discounts)
-Upkeep and distribution of rail inventory for our main office in Montreal as well as all our different locations around the world.
EXECUTIVE ASSISTANT | COMMVENSA COMMODITIES VENEZOLANOS | 02/2012 – 11/2012
-Assistant at an International Importing/Exporting Company
-Manage daily correspondence
-Plan executives’ schedule and acted as a gatekeeper for guests without appointments.
-Translate all forms of communications for international clients (from Spanish to English)
-Act as a proxy for the executives, representing them in meetings or communications
RECEPTIONIST | HOTEL EUROBUILDING PLAZA GUYANA VENEZUELA | 07/2011- 02/2012
-Make reservations in person and via telephone
-Check-in/out guests
-Customer Service
-Manage daily transactions and bills in the cash register
Languages Volunteer Experience
Fluent in English and Spanish Caldwell Residences - Montreal, QC – 2016-present
Good knowledge of French People's Potato – Concordia Univ. - 2014 to 2016
Basic knowledge of Portuguese Loyola Community Garden – N.D.G - summer 2018
Daniela Morillo
------------ | ------------
Education
CONCORDIA UNIVERSITY | MONTREAL QUEBEC, CANADA | 2013-2017
BACHELOR OF ARTS PROGRAM - MAJOR IN HUMAN RELATIONS
ONE YEAR INTERNSHIP COURSE IN COUNSELING PSYCHOLOGY AT MCGILL UNIVERSITY
TIMBER CREEK HIGH SCHOOL| ORLANDO FLORIDA, U.S.A | 2006-2010
HIGH SCHOOL DIPLOMA
ADVANCED PLACEMENT PSYCHOLOGY AND HONOURS ENGLISH/CREATIVE WRITING
Work Experience
CALL CENTRE COORDINATOR | ACP RAIL INTERNATIONAL | 06/2014 – 04/2020
-Supervise employees in call center tasks (online and phone purchases, customer service emails)
-Training of new employees as well as provide support to existing members
-Organize all staff business trips while ensuring expenses are kept within the company budget
-Fulfillment of daily orders (printing and shipping of rail tickets, group bookings and travel agent discounts)
-Upkeep and distribution of rail inventory for our main office in Montreal as well as all our different locations around the world.
EXECUTIVE ASSISTANT | COMMVENSA COMMODITIES VENEZOLANOS | 02/2012 – 11/2012
-Assistant at an International Importing/Exporting Company
-Manage daily correspondence
-Plan executives’ schedule and acted as a gatekeeper for guests without appointments.
-Translate all forms of communications for international clients (from Spanish to English)
-Act as a proxy for the executives, representing them in meetings or communications
RECEPTIONIST | HOTEL EUROBUILDING PLAZA GUYANA VENEZUELA | 07/2011- 02/2012
-Make reservations in person and via telephone
-Check-in/out guests
-Customer Service
-Manage daily transactions and bills in the cash register
Languages Volunteer Experience
Fluent in English and Spanish Caldwell Residences - Montreal, QC – 2016-present
Good knowledge of French People's Potato – Concordia Univ. - 2014 to 2016
Basic knowledge of Portuguese Loyola Community Garden – N.D.G - summer 2018