Damian's Resume
PROFESSIONAL SUMMARY
My integrity and competitive spirit have contributed to my success in sales, merchandising, marketing and customer service. I’m a creative positive leader with excellent communications, presentation and interpersonal skills which help me excel in my career and train and develop others. I am a quick learner with a strong work ethic with the ability to adapt to change within an organization and proven track record to thrive under pressure.
SKILLS
eCommerce Merchandising, Product Lifecycle Management, Presentation, Communication, Reporting/interpret data, Sales, Customer Service/Client Relation, Project Coordinator, Management, and Marketing,
WORK HISTORY
eCommerce Merchandising Analyst July 2018 – Current
Mattress Firm Houston, TX
• Execute new product set-up on the website including validating pricing, copy, attributes, images, and enhanced photography assets for each SKU.
• Analyze item selling & product performance on a weekly/monthly/quarterly basis.
• Ensure customer experience is seamless throughout the funnel by consistently performing a series of checks of product pages, category pages, cross-sells, search keywords, navigational elements, customer feedback and more. Identify opportunities to improve conversion rate and drive revenue growth across product categories.
• Conduct SWOT analysis to gain greater understanding and awareness of competitor activity, presented my results and recommendations with team and department heads.
• Manage day-to-day ecommerce operation; and collaborated with supervisor developing long-term strategy for product assortment.
Sales Manager August 2017 – July 2018
Mattress Firm Houston, TX
• Coach, mentor, and provide feedback to team members.
• Assess individual performance through observation and measurement, and suggest corrective actions as needed
• Foster a competitive yet collaborative team environment
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Set sales goals, compare performance to goals, and adjust goals as needed
• Generate leads, and build and nurture client relationships
EDUCATION
Bachelor of Business Administration: Marketing & Management Information Systems 2014
Prairie View A&M University Prairie View, TX
PROFESSIONAL SUMMARY
My integrity and competitive spirit have contributed to my success in sales, merchandising, marketing and customer service. I’m a creative positive leader with excellent communications, presentation and interpersonal skills which help me excel in my career and train and develop others. I am a quick learner with a strong work ethic with the ability to adapt to change within an organization and proven track record to thrive under pressure.
SKILLS
eCommerce Merchandising, Product Lifecycle Management, Presentation, Communication, Reporting/interpret data, Sales, Customer Service/Client Relation, Project Coordinator, Management, and Marketing,
WORK HISTORY
eCommerce Merchandising Analyst July 2018 – Current
Mattress Firm Houston, TX
• Execute new product set-up on the website including validating pricing, copy, attributes, images, and enhanced photography assets for each SKU.
• Analyze item selling & product performance on a weekly/monthly/quarterly basis.
• Ensure customer experience is seamless throughout the funnel by consistently performing a series of checks of product pages, category pages, cross-sells, search keywords, navigational elements, customer feedback and more. Identify opportunities to improve conversion rate and drive revenue growth across product categories.
• Conduct SWOT analysis to gain greater understanding and awareness of competitor activity, presented my results and recommendations with team and department heads.
• Manage day-to-day ecommerce operation; and collaborated with supervisor developing long-term strategy for product assortment.
Sales Manager August 2017 – July 2018
Mattress Firm Houston, TX
• Coach, mentor, and provide feedback to team members.
• Assess individual performance through observation and measurement, and suggest corrective actions as needed
• Foster a competitive yet collaborative team environment
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Set sales goals, compare performance to goals, and adjust goals as needed
• Generate leads, and build and nurture client relationships
EDUCATION
Bachelor of Business Administration: Marketing & Management Information Systems 2014
Prairie View A&M University Prairie View, TX