Cyril John
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Cyril John

Objective
To obtain a full-time position as an Academia Recruiter and to complement my academic courses with applicable health care and information experience along with providing quality recruiting opportunities.

Education

Saint Joseph’s University, College of Arts and Sciences, Philadelphia, PA [2017-2019]
Master’s in Healthcare Administration, GPA 3.67, October 2019
Related Course (Completed by October 2019)
Health Information Management Systems, Data and Infrastructure
Health Care Informatics
Health Information Management Systems Applications

University of the Sciences, Samson College of Health Sciences, Philadelphia, PA [2009-2013]
Bachelor of Science in Health Sciences, May 2013
Related Course (Completed by May 2013)
Biopharmaceutics - Basic Nutrition
Pharmaceutics Lab - Psychology
Global and International Health - Communications

Experience

Claims Analyst II [June 2017- Present] Reliance Standard Life Insurance
Responsible for complete analysis and appropriate resolution to short-term disability claims and their benefits.
Procure additional information as required for claims processing from claimants, employers, physicians and other entities.
Resolve complex claims by utilizing high service-oriented file handling.
Collaborate with other claims examiners, departments and regional offices to provide the most optimal claimant service.
Managed 100-120 disability claims monthly, displaying analytical and problem-solving skills, including the ability to comprehend, interpret and execute detailed and complex claims processing protocols.
Successfully draft disability claim determinations and directly communicate to policyholders and claimants.

Pharmacy Technician [July 2010- May 2018] Rite Aid Pharmacy
Coordinate between the billing department and customers to resolve problems.
Assisted with inventory management, including verification of quantities, storage and removal of outdated medications and restocking pharmaceuticals in short supply to prevent being out of stock.
Work seamlessly with the entire Pharmacy staff to Provide efficient and precise pharmaceutical care.

Skills
Active interpersonal relationships
Detail and task orientated
Proficient in MS Word, Outlook, Excel and PowerPoint.
Insightful of claims processing and health care information terminology.