Cynthia Lobue
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Cynthia Lobue

Cynthia Lo Bue
10081 Freedoms Way •Keithville La•------------ • ------------
------------/in/cynthia-lobue-abb94b40

A dynamic Regional Territory Manager and Account Development Professional seeks to bring 20+ years of progressive experience to an industry-leading organization. Strong history of success in high level territory development, business management, and operations oversight roles. Proven record designing, implementing, and managing effective programs to drive customer retention and grow sales. Able to create territory development plans to expand customer bases and increase annual profits. Diligent and goal-oriented, with the skills, training, and experience needed to make an immediate positive impact in any fast-paced team.



20+ years of progressive territory development, business management, and operations oversight roles.
Designing, implementing, and managing effective programs to drive customer retention and grow sales.
Training, developing, leading, and managing the daily work of 20-35 sales team staff members.
Using excellent communication skills to expand existing accounts and generate new clients.
Exceeding profitability, new partnership, territory development, and market share/growth objectives.
Creating effective territory development plans to increase annual sales by up to 21% (11% over target).
Performing strategic outreach and planning operational activities to achieve divisional/regional goals.
Restructuring inefficient daily operational procedures to grow profitability and lower turnover.
Increasing services sales (up to 17%), growing retail sales (up to 15%), and expanding territories (up to 23%).
Coordinating up to 30 stores per territory and directing logistics for events with up to 500 attendees.
Developing and implementing leadership training programs to lower turnover and increase staff education.
Planning and managing multiple responsibilities to excel in fast-paced, demanding environments.


Territory Development Manager, Salon Centric, Los Angeles, CA 2013 - 2019
Managed all facets of both the strategic and day-to-day operational responsibilities for sales and territory growth. Developed territories across North Texas, Louisiana, Colorado, Oklahoma North Louisiana, Arkansas, and New Mexico. Trained, developed, led, and managed the work of a 20-35 staff member sales team.
Oversaw the development of daily business, incremental growth, and in-store/outside sales for territories.
Identified and responded to opportunities to build long-term market share and maximize short-term sales.
Used communication skills to both expand existing accounts and prospect/generate new accounts.
Performed strategic outreach (emails, calls, and in-person) to achieve and exceed ambitious sales targets.
Added 10+ accounts with $100k+ annual purchases and 20+ accounts with $5k - $50k in annual sales.
Implemented effective territory development plans to increase annual sales by 21% (11% over goal).
Helped target accounts achieve 80% close rates by creating and coordinating annual market leader events.
Elevated 20+ secondary market salons to a Black Elite Member level of purchasing over $110k yearly.
Prestige Account Manager, Salon Centric, Los Angeles, CA 2011 - 2013
Performed a wide range of duties to manage and improve accounts in a highly competitive market. Successfully developed a losing territory in the highest spending area of Los Angeles/Beverly Hills in only one year.
Designed and implemented effective programs to drive customer retention and grow incremental sales.
Managed and improved existing accounts while adding 6 new accounts purchasing $100-125k annually.
Planned and managed multiple responsibilities to excel in a fast-paced, demanding environment.
Elevated salons to elite status (Joseph Martin, Cristophe Beverly Hills, Sally Hershberger, John Frieda).
Built relationships and created brand loyalty by bringing elite salons together in a market leader program.

General Manager, Hair Fashion, Inc., dba Cristophe, Beverly Hills, CA 2009 - 2011
Established, grew, and maintained effective professional relationships with key customers, colleagues, and executives. Attracted, trained, and retained highly qualified staff members to realize key growth opportunities.
Increased service 12.5% and retail business 9.8%; continued growth from 15- 20% growth year-over-year.
Grew profitability and lowered turnover by restructuring inefficient daily operational procedures.
Ensured area sales growth met company targets through quality management of processes.
Used communication, staff oversight, multi-tasking, and problem solving skills in a fast-paced setting.

General Manager, Jose Eber Atelier, Beverly Hills, CA 2004 - 2009
Performed team leadership, business development, and management duties to improve a failing business. Maintained profitability by proactively hiring a new high performing stylist and managing/reducing all expenses.
Saved $120k+ in costs by negotiating with lease company to decrease rent from $65k per month to $55k.
Decreased spending and increase profitability by restructuring the support staff.
Regularly met salon service, sales, budget, and staff recruiting/productivity standards.
Used effective strategic and tactical thinking to develop actionable business plans.

Director of Operations, Fred Segal Beauty, Santa Monica, CA 2002 - 2004
Led, developed, and motivated a high performing team to achieve financial objectives and meet ambitious salon goals. Directed schedules, staffing levels, inventory management, human resources functions, and more.
Designed and implemented effective sales, marketing, and business development projects.
Reported progress to regional management and communicated company policies/updates to staff.
Increased Fred Segal Beauty Services by 15% and retail sales by 25% during a comprehensive remodel.
Ensured daily operations flowed smoothly in accordance with all guidelines, regulations, and standards.

Career Note: Other related roles include Director of Operations for Prive`, Inc., (1999 - 2002), Director of Stores for Victoria’s Secret Beauty (1998 - 1999), Account Executive for Estee Lauder Services, Inc., (1991 - 1998), and Account Coordinator for Estee Lauder Services, Inc., (1990 - 1991).



Bachelor of Arts, Fashion Merchandising - Louisiana Tech University, Ruston, LA