Customer service
Hea th er B ell
SKILLS:
? Customer service
? Receptionist
? MS Office Software
? Quickbooks
? Problem solving
? Time Management
? Filing
? Retail sales
? Communications
WORK EXPERIENCE
Victory Packaging- ?Jacksonville, FL November 2019- Current
? Packed post office inventory
? Built pallets of product
? Pulled and packed orders
UPS ? – Jacksonville, FL
High Value Clerk May 2016 - November 2017
? Pulled High Value (50K – 500K) reports
? Outbound calls to schedule equipment
? Scheduling weekly schedule other clerks
? Constant communication with upper management
Walmart ? – Jacksonville, FL
Money Center Customer Service ?October 2014 – February 2015
? Provide exceptional Customer Service
? Assisted with any and all escalated customer concerns
? Received inbound calls
Henry Schein ? – Jacksonville, FL
Inventory Control and Audit August 2010 – December 2012
? Performed Cycle Counts
? Quality control – verifying information on every outbound package
? 40-50 checks daily
The Blood Alliance ? – Jacksonville, FL
Distribution and Plasma Processing September 2009 - April 2010
Advanced Auto Parts ? – Conover, NC ? ? Jacksonville, FL
Sales Associate ?December 2008 – September 2009
? Provided Excellent Customer Service
? Performed weekly Inventory
? Floor Sales
Working Man's Recycling ? – Conover, NC
Assistant Manager August 2004 - October 2008
? Schedule Appointments
? Exceptional Customer Service
? Payroll for entire staff
? Load and unload trucks
EDUCATION:
Bandys High School – Catawba, NC
High school Diploma - 2007
College
Working on Paralegal degree Keiser University Online
Hea th er B ell
SKILLS:
? Customer service
? Receptionist
? MS Office Software
? Quickbooks
? Problem solving
? Time Management
? Filing
? Retail sales
? Communications
WORK EXPERIENCE
Victory Packaging- ?Jacksonville, FL November 2019- Current
? Packed post office inventory
? Built pallets of product
? Pulled and packed orders
UPS ? – Jacksonville, FL
High Value Clerk May 2016 - November 2017
? Pulled High Value (50K – 500K) reports
? Outbound calls to schedule equipment
? Scheduling weekly schedule other clerks
? Constant communication with upper management
Walmart ? – Jacksonville, FL
Money Center Customer Service ?October 2014 – February 2015
? Provide exceptional Customer Service
? Assisted with any and all escalated customer concerns
? Received inbound calls
Henry Schein ? – Jacksonville, FL
Inventory Control and Audit August 2010 – December 2012
? Performed Cycle Counts
? Quality control – verifying information on every outbound package
? 40-50 checks daily
The Blood Alliance ? – Jacksonville, FL
Distribution and Plasma Processing September 2009 - April 2010
Advanced Auto Parts ? – Conover, NC ? ? Jacksonville, FL
Sales Associate ?December 2008 – September 2009
? Provided Excellent Customer Service
? Performed weekly Inventory
? Floor Sales
Working Man's Recycling ? – Conover, NC
Assistant Manager August 2004 - October 2008
? Schedule Appointments
? Exceptional Customer Service
? Payroll for entire staff
? Load and unload trucks
EDUCATION:
Bandys High School – Catawba, NC
High school Diploma - 2007
College
Working on Paralegal degree Keiser University Online