Customer/Food Service Resume
Chase Porrini
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EXPERIENCE
The Country Club at Castle Pines | Castle Rock, Colorado October 2017 – Present
Server, Bartender, Men’s Locker Room Attendant
? Server (October 2017 – Present)
o Implements company-outlined standard operating procedure for excellent service in an upscale dining environment
o Tasked with memorizing and selling an extensive fine wine and drink menu
o Exhibits strong multi-tasking skills when catering to the needs of multiple members at one time
? Bartender (January 2018 – Present)
o Establishes and maintains a clean, organized, and prepared bar for all service hours
o Follows all local and state regulations regarding safe alcohol service
o Efficiently and expeditiously prepares cocktails, beer, and wine for guests at the bar and for the remainder of clubhouse patrons through server tickets
? Men’s Locker Room Attendant (May 2018 – Present)
o Polished and completed minor repairs to member’s golf shoes
ParkOps, LLC | Columbus, Ohio September 2016 – August 2017
Valet Attendant, Greeter
? Valet Attendant (September 2016 – August 2017)
o Assisted clients with the storage and return of their guests’ vehicles while their guests patronize the establishment
o Consistently operated guests’ vehicles with utmost regards to safety and precaution as outlined in company policy and local traffic laws
? Greeter (February 2017 – August 2017)
o Provided positive customer relations by opening guests’ doors
o Acted as a liaison between upper management and the valet attendants while often dispatching valets from one location to another to assist management with staffing
o Managed the operations of one specific location by dealing with customer complaints, tipping out valets, facilitating vehicle retrieval, and organizing guests’ keys
Dairy Queen | Massillon, Ohio July 2013 – August 2016
Cashier, Cook, Cake Decorator, Manager
? Cashier (July 2013 – August 2016)
o Collected orders and payment from customers whilst maintaining a clean and orderly drawer
o Prepared DQ Brazier and Orange Julius orders including but not limited to blizzards, smoothies, and arctic rushes
? Cook/Cake Decorator (July 2013 – August 2016)
o Fulfilled all fried and baked orders by operating various food prep appliances
o Designed and decorated cake orders to meet or exceed customer requests
? Manager (April 2016 – August 2016)
o Responsible for opening and/or closing daily store operations using a store key and alarm codes
o Supervised and assigned duties to a small team of employees to ensure all tasks for a night’s work were completed thoroughly and consistently
o Counted and collected money after business hours
EDUCATION
Ohio University| Athens, Ohio August 2015 – April 2016
? Credits Earned: 32
Arapahoe Community College |Littleton, Colorado August 2019 – April 2020
? Credits Earned: 18
LEADERSHIP ACTIVITIES AND MEMBERSHIPS
Massillon Tiger Swing Band | Massillon, Ohio August 2012 – May 2015
Squad Leader (August 2013 – May 2015)
? Ensure that section is playing their musical parts correctly and confidently.
? Assume a leadership role while on the field
? Teach newer members of the band proper marching techniques to ensure mastery
Ohio Buckeye Boy’s State | Bowling Green, Ohio June 2014
Delegate representing American Legion Post 221 and Massillon Washington High School
? Served in a mock city council seat
? Listen and attempted to accommodate the needs of other delegates’ requests for council service
? Participated in a week-long program dedicated to building leadership skills
CERTIFICATIONS & PROFICIENCIES
Desired Certifications: TIPS, ServSafe, and Sommelier (Level 1)
Proficiencies: Microsoft Office.
Chase Porrini
------------ | ------------
EXPERIENCE
The Country Club at Castle Pines | Castle Rock, Colorado October 2017 – Present
Server, Bartender, Men’s Locker Room Attendant
? Server (October 2017 – Present)
o Implements company-outlined standard operating procedure for excellent service in an upscale dining environment
o Tasked with memorizing and selling an extensive fine wine and drink menu
o Exhibits strong multi-tasking skills when catering to the needs of multiple members at one time
? Bartender (January 2018 – Present)
o Establishes and maintains a clean, organized, and prepared bar for all service hours
o Follows all local and state regulations regarding safe alcohol service
o Efficiently and expeditiously prepares cocktails, beer, and wine for guests at the bar and for the remainder of clubhouse patrons through server tickets
? Men’s Locker Room Attendant (May 2018 – Present)
o Polished and completed minor repairs to member’s golf shoes
ParkOps, LLC | Columbus, Ohio September 2016 – August 2017
Valet Attendant, Greeter
? Valet Attendant (September 2016 – August 2017)
o Assisted clients with the storage and return of their guests’ vehicles while their guests patronize the establishment
o Consistently operated guests’ vehicles with utmost regards to safety and precaution as outlined in company policy and local traffic laws
? Greeter (February 2017 – August 2017)
o Provided positive customer relations by opening guests’ doors
o Acted as a liaison between upper management and the valet attendants while often dispatching valets from one location to another to assist management with staffing
o Managed the operations of one specific location by dealing with customer complaints, tipping out valets, facilitating vehicle retrieval, and organizing guests’ keys
Dairy Queen | Massillon, Ohio July 2013 – August 2016
Cashier, Cook, Cake Decorator, Manager
? Cashier (July 2013 – August 2016)
o Collected orders and payment from customers whilst maintaining a clean and orderly drawer
o Prepared DQ Brazier and Orange Julius orders including but not limited to blizzards, smoothies, and arctic rushes
? Cook/Cake Decorator (July 2013 – August 2016)
o Fulfilled all fried and baked orders by operating various food prep appliances
o Designed and decorated cake orders to meet or exceed customer requests
? Manager (April 2016 – August 2016)
o Responsible for opening and/or closing daily store operations using a store key and alarm codes
o Supervised and assigned duties to a small team of employees to ensure all tasks for a night’s work were completed thoroughly and consistently
o Counted and collected money after business hours
EDUCATION
Ohio University| Athens, Ohio August 2015 – April 2016
? Credits Earned: 32
Arapahoe Community College |Littleton, Colorado August 2019 – April 2020
? Credits Earned: 18
LEADERSHIP ACTIVITIES AND MEMBERSHIPS
Massillon Tiger Swing Band | Massillon, Ohio August 2012 – May 2015
Squad Leader (August 2013 – May 2015)
? Ensure that section is playing their musical parts correctly and confidently.
? Assume a leadership role while on the field
? Teach newer members of the band proper marching techniques to ensure mastery
Ohio Buckeye Boy’s State | Bowling Green, Ohio June 2014
Delegate representing American Legion Post 221 and Massillon Washington High School
? Served in a mock city council seat
? Listen and attempted to accommodate the needs of other delegates’ requests for council service
? Participated in a week-long program dedicated to building leadership skills
CERTIFICATIONS & PROFICIENCIES
Desired Certifications: TIPS, ServSafe, and Sommelier (Level 1)
Proficiencies: Microsoft Office.