Cedrina�s Resume
Cedrina Thomas
1140 Virginia Lane #35
Concord CA, 94520 Cell:------------
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Summary
Articulate Guest Service Agent driven to succeed. Strategic planning and client relationshipmanagement expert. Sales Associate with background as Keyholder and Customer ServiceRepresentative looking to join a growing entrepreneurial organization as part of the Executiveteam. Administrative Assistant with more than 3 years of experience planning, developing andimplementing clerical duties. Talented After school Program Leader with a strong background ineducation. Experienced Para-educator with excellent client and project management skills.Action-oriented with strong ability to communicate effectively with technology, executive, andbusiness audiences. Food and Beverage Server with management experience and exceptionalpeople skills. Versed in Attentiveness and Goal-oriented focus. Desires a challenging role as aConsumer Affairs Representative.
Skills
Client-focused File/records maintenanceQuick learner Excel in Client RelationsResults-oriented Proficiency in problem solving
Experience
KFCVacaville, CAGuest Service RepresentativeSuccessfully led key projects which resulted in higher secret shopper scores. Trained andGuided New hires in Customer ServiceDocumented, addressed and kept track of all Guest comments and concerns.
"Office TeamFairfield, CAAdministrative AssistantReviewed and provided comments on the adequacy of documents and took necessary steps tocure any deficiencies. Administrative duties i.e. handling office equipment.
Napa County Office-EducationNapa, CATeacher AssistantClosely adhered to lesson plans; and kept students motivated, engaged andfocused.Developed innovative behavioral management approach. Offered assistance to others,fostering a sense of teamwork. Supervised students upon arrival, at lunchtime, and dismissal
Education and Training
California State University, East BayConcord, CA, United StatesEducationBachelor of Arts
Activities and Honors
AmericorpsBoys and Girls Club
Cedrina Thomas
1140 Virginia Lane #35
Concord CA, 94520 Cell:------------
------------
Summary
Articulate Guest Service Agent driven to succeed. Strategic planning and client relationshipmanagement expert. Sales Associate with background as Keyholder and Customer ServiceRepresentative looking to join a growing entrepreneurial organization as part of the Executiveteam. Administrative Assistant with more than 3 years of experience planning, developing andimplementing clerical duties. Talented After school Program Leader with a strong background ineducation. Experienced Para-educator with excellent client and project management skills.Action-oriented with strong ability to communicate effectively with technology, executive, andbusiness audiences. Food and Beverage Server with management experience and exceptionalpeople skills. Versed in Attentiveness and Goal-oriented focus. Desires a challenging role as aConsumer Affairs Representative.
Skills
Client-focused File/records maintenanceQuick learner Excel in Client RelationsResults-oriented Proficiency in problem solving
Experience
KFCVacaville, CAGuest Service RepresentativeSuccessfully led key projects which resulted in higher secret shopper scores. Trained andGuided New hires in Customer ServiceDocumented, addressed and kept track of all Guest comments and concerns.
"Office TeamFairfield, CAAdministrative AssistantReviewed and provided comments on the adequacy of documents and took necessary steps tocure any deficiencies. Administrative duties i.e. handling office equipment.
Napa County Office-EducationNapa, CATeacher AssistantClosely adhered to lesson plans; and kept students motivated, engaged andfocused.Developed innovative behavioral management approach. Offered assistance to others,fostering a sense of teamwork. Supervised students upon arrival, at lunchtime, and dismissal
Education and Training
California State University, East BayConcord, CA, United StatesEducationBachelor of Arts
Activities and Honors
AmericorpsBoys and Girls Club