Business
BRITTNEY HAWKINS
H------------
------------
PROFILE
Marketing graduate from Texas Southern University with huge passion for marketing, advertising, branding,
and public relations. My goal is to become associated with a company where I can utilize my skills and gain
further experience while enhancing the company's productivity and reputation.
EDUCATION
Bachelor of Arts – Marketing (3.0 GPA) Texas Southern University, 2019
Relevant Coursework:
• Brand Management
• Digital Marketing
• Content Marketing
• Graphic Design
• Web and Mobile Development
? Fundraising
? Cash handling
? Customer Service
WORK EXPERIENCE
Benevolent Events, Houston, Tx
Fundraiser (oct. 2020-present for DARE America)
? organizing fundraising events, managing fundraising staff, cultivating relationships with donors,
creating and implementing fundraising programs, monitoring payments, and collaborating with
organization administrators.
? persuasion, a professional manner, perseverance, patience, good numeracy skills, recordkeeping, and
commitment to organization cause.
? Efficiently and accurately processed customer check-out including cash, check and credit cards.
? Able to handle customers while providing high standards of efficiency, accuracy, and consistency.
? Excellent with written and verbal communication skills
? Works effectively in a team setting/motive team members to greater success.
? Customer service- Engaging in 100+ People daily.
Finish Line Tax Solutions, Houston, Tx-
Customer service Representative (March 2020-June 2020)
? Help at least 30 customers daily with complaints and questions, give customers information about
products and services, take orders, and process returns, help customers with complaints and
questions, give customers information about products and services, take orders, and process returns.
? helping customers understand the product and answering questions about their reservations.
? Improved customer service satisfaction by attending to customer's every need and tailoring service
to each individual customer.
? Answered phone calls and assisted clients with questions regarding tax preparation
? Furnished taxpayers with sufficient information and advice to ensure correct tax form completion.
? computer and keyboard skills.
Confucius Institute, Texas Southern University, Houston, TX
Marketing Representative, (Aug. 2018 – Dec. 2018)
? Devised marketing campaigns with students e at the Confucius institute to get people to join ?
Plan, organize, and promote the Confucius Institute by making flyers, passing them out, and
engaging with people
Texas Southern University, Houston, TX
Dean’s Assistant, (Mar. 2018 – Sept. 2018)
? Provided friendly and attentive service to students and staff
? Answering calls ,schedule and coordinate dean’s appointments, and maintain files and records
? Perform related duties as assigned.
COMMUNITY SERVICE
Wesley Foundations, Houston, TX
Volunteer, (Jun. 2017 – Mar. 2018)
? Witness to students the mission, message and life of Jesus Christ
? Help students strengthen their relationship with God
Toyota Community Garden, Houston, TX
American Marketing Association Volunteer (Nov. 2015 – Jun. 2016)
? Worked efficiently with others letting the community have a place to pick fresh and organic food.
? Provides excellent customer service
ACHIEVEMENTS
? Texas Southern University, Deans’ List, 3.4 GPA
? Texas Southern University, National Society of Collegiate Scholars
SKILLS
Digital Marketing Advertising & Branding Relationship Management Graphic design Web & Mobile
Development Content Marketing Social Media Microsoft Office Applications Fashion Design Customer
Service Cash Handling Problem Solving Time Management Patience Time Management
BRITTNEY HAWKINS
H------------
------------
PROFILE
Marketing graduate from Texas Southern University with huge passion for marketing, advertising, branding,
and public relations. My goal is to become associated with a company where I can utilize my skills and gain
further experience while enhancing the company's productivity and reputation.
EDUCATION
Bachelor of Arts – Marketing (3.0 GPA) Texas Southern University, 2019
Relevant Coursework:
• Brand Management
• Digital Marketing
• Content Marketing
• Graphic Design
• Web and Mobile Development
? Fundraising
? Cash handling
? Customer Service
WORK EXPERIENCE
Benevolent Events, Houston, Tx
Fundraiser (oct. 2020-present for DARE America)
? organizing fundraising events, managing fundraising staff, cultivating relationships with donors,
creating and implementing fundraising programs, monitoring payments, and collaborating with
organization administrators.
? persuasion, a professional manner, perseverance, patience, good numeracy skills, recordkeeping, and
commitment to organization cause.
? Efficiently and accurately processed customer check-out including cash, check and credit cards.
? Able to handle customers while providing high standards of efficiency, accuracy, and consistency.
? Excellent with written and verbal communication skills
? Works effectively in a team setting/motive team members to greater success.
? Customer service- Engaging in 100+ People daily.
Finish Line Tax Solutions, Houston, Tx-
Customer service Representative (March 2020-June 2020)
? Help at least 30 customers daily with complaints and questions, give customers information about
products and services, take orders, and process returns, help customers with complaints and
questions, give customers information about products and services, take orders, and process returns.
? helping customers understand the product and answering questions about their reservations.
? Improved customer service satisfaction by attending to customer's every need and tailoring service
to each individual customer.
? Answered phone calls and assisted clients with questions regarding tax preparation
? Furnished taxpayers with sufficient information and advice to ensure correct tax form completion.
? computer and keyboard skills.
Confucius Institute, Texas Southern University, Houston, TX
Marketing Representative, (Aug. 2018 – Dec. 2018)
? Devised marketing campaigns with students e at the Confucius institute to get people to join ?
Plan, organize, and promote the Confucius Institute by making flyers, passing them out, and
engaging with people
Texas Southern University, Houston, TX
Dean’s Assistant, (Mar. 2018 – Sept. 2018)
? Provided friendly and attentive service to students and staff
? Answering calls ,schedule and coordinate dean’s appointments, and maintain files and records
? Perform related duties as assigned.
COMMUNITY SERVICE
Wesley Foundations, Houston, TX
Volunteer, (Jun. 2017 – Mar. 2018)
? Witness to students the mission, message and life of Jesus Christ
? Help students strengthen their relationship with God
Toyota Community Garden, Houston, TX
American Marketing Association Volunteer (Nov. 2015 – Jun. 2016)
? Worked efficiently with others letting the community have a place to pick fresh and organic food.
? Provides excellent customer service
ACHIEVEMENTS
? Texas Southern University, Deans’ List, 3.4 GPA
? Texas Southern University, National Society of Collegiate Scholars
SKILLS
Digital Marketing Advertising & Branding Relationship Management Graphic design Web & Mobile
Development Content Marketing Social Media Microsoft Office Applications Fashion Design Customer
Service Cash Handling Problem Solving Time Management Patience Time Management