Breanna Maciag
Skills
Administrative skills
Customer service skills
Microsoft Office Proficient Social media content creation
Client-relationship development
Education
The Ohio State University | Bachelor of Science in Business Administration | Marketing | GPA: 3.50
Expected May 2021
Principles of Marketing
Marketing Research
Business Analytics
Sports Marketing Consumer Behavior
Business Finance
Business Skills & Environment
Experience
Imperial Flooring | Victor, NY
Front Desk Associate/Marketing Intern
06/2018 � 08/2018
06/2019 � 08/2019 Engaged customers in friendly conversation to uncover needs and assist them with their shopping experience
Managed Incoming calls for entire company and transferred accordingly
Helped restock inventory, samples and present the floor
Assisted with social media accounts such as Facebook, Instagram, Twitter
Planned/Advertised Grand Opening and Companywide Social Activities
Created Brochures/flyers to provide knowledge on new products and services
Dogtopia of Columbus-Downtown | Columbus, OH
Front Desk Associate/Canine Coach/Rover
10/2019 � 09/2020 Customer assistance in person and over the phone, conducted computer responsibilities (Including but not limited to Excel, Word, etc.)
Engaged with customers and cleaned entire facility to standards frequently
Assisted with Marketing/social media posts in order to engage with current customers and reach potential customers
Palm Beach Tan | Columbus, OH
Sales Associate
09/2020 � 01/2021 Utilized a variety of sales techniques to pitch and upsell products
Customer assistance, handled computer system and answered phone calls
Worked with team members and management to generate plans to exceed sales goals and guest expectations
Skills
Administrative skills
Customer service skills
Microsoft Office Proficient Social media content creation
Client-relationship development
Education
The Ohio State University | Bachelor of Science in Business Administration | Marketing | GPA: 3.50
Expected May 2021
Principles of Marketing
Marketing Research
Business Analytics
Sports Marketing Consumer Behavior
Business Finance
Business Skills & Environment
Experience
Imperial Flooring | Victor, NY
Front Desk Associate/Marketing Intern
06/2018 � 08/2018
06/2019 � 08/2019 Engaged customers in friendly conversation to uncover needs and assist them with their shopping experience
Managed Incoming calls for entire company and transferred accordingly
Helped restock inventory, samples and present the floor
Assisted with social media accounts such as Facebook, Instagram, Twitter
Planned/Advertised Grand Opening and Companywide Social Activities
Created Brochures/flyers to provide knowledge on new products and services
Dogtopia of Columbus-Downtown | Columbus, OH
Front Desk Associate/Canine Coach/Rover
10/2019 � 09/2020 Customer assistance in person and over the phone, conducted computer responsibilities (Including but not limited to Excel, Word, etc.)
Engaged with customers and cleaned entire facility to standards frequently
Assisted with Marketing/social media posts in order to engage with current customers and reach potential customers
Palm Beach Tan | Columbus, OH
Sales Associate
09/2020 � 01/2021 Utilized a variety of sales techniques to pitch and upsell products
Customer assistance, handled computer system and answered phone calls
Worked with team members and management to generate plans to exceed sales goals and guest expectations