Bowei Feng Resume
no image
Bowei Feng Resume

Bowei Feng
BF------------
------------/in/bowei-feng
------------
Providence, RI


EDUCATION AND TRAINING

Johnson & Wales University, Providence, RI
Bachelor of Science, Hotel & Lodging Management Candidate, 12/2020

HONORS & CERTIFICATIONS

Certificate of sera-safe Food Handler March 2020
Food allergy certification. March 2020



LANGUAGES
Mandarin
English
HOSPITALITY SKILLS

- Microsoft tools
- Excel (FIT 1003)
- Opera System
- Revenue Management (HOSP 3077)
- Human Resource Management (HOSP2001)
- International hotel development (HOSP3087)
- Leading svc Exc in Hosp (HOSP3005)



EXPERIENCE

RISPCA, East Providence, RI 03/2018 – 03/2018
Student Volunteer/ Server
The volunteer server at RISPCA “Heart & Paws” Pasta Dinner, Role in making the Rhode Island Society for the prevention of Cruelty to Animals Annual "Hearts & Paws" Pasta Dinner.

-Layout of the dinner venue.
-Prepare ingredients
-Serving food and drinks and removing dinnerware from the table in a timely manner.


Holiday Inn Express, North Attleboro, MA 06/2019 — 08/2019
Front Desk/Room Inspector

The Summer Internship at the Holiday Inn Express located at 707 S Washington street, North Attleboro, MA 02760.

• Greet guests and provide them with superb customer service.
• Answer all client questions and incoming call
• Redirect phone calls to the appropriate department and take down the message
• Monitor, Organize, and Forward Emails
• Maintain records and files
• Supervises and inspects the work of the room attendants, ensuring the cleanliness, functionality, and attractive appearance of guest rooms and public spaces. Updates the front desk when rooms are clean, vacant, and ready for occupancy.
• Assigning rooms & calling additional employees to fill in for absent employees. Creates a service environment focused on the guest, with a passion for high standards in all Identifies and resolves problems in a timely manner and develops alternative solutions.