B. Kirsner Resume
Britny P Kirsner
Driven professional dedicated to expanding business opportunities by creating solutions that drive results. Thrives within fast-paced environments where strict deadlines must be met to achieve the intended experience. Exceptional communication skills bring meaningful value to internal and external partnerships.
AREAS OF EXPERTISE
Achieving Deadlines | Problem-Solving Mindset | Creative Solutions | Concise Communications | Responsiveness & Reliability Consumer Experience | Client Relationships | Social Media & Print Marketing | Project Management | Budget Management
Promotional Planning & Execution | Service Delivery & Operations | Event Management | Metric Analysis & Reporting
PROFESSIONAL EXPERIENCE
Southeast Psychological Services, Pllc – Charlotte, NC 2016-Oct 2020 Laid off due to Covid-19
Mental Healthcare Practice (Laid off due to Covid- 19)
Groups and Dialectical Behavior Therapy Coordinator
Develop creative solutions to improve client’s access to group therapy services and registration process. Expand community outreach and group participation by designing and implementing innovative marketing initiatives utilizing Facebook, Instagram, mass emails, print flyers, and brochures. Represent the organization to prospective participants, ages pre-k to senior citizens; complete initial intake to determine right fit group assignments, and process registrations. Coordinate all meeting logistics across multiple locations, partnering with clinical staff to provide a supportive and positive environment.
Notable Accomplishments:
• Flawlessly coordinate continuous enrollment into at least eight daily group therapy meetings occurring on and off-site.
• Processed >$1M of new registrations from 2016 to present, aligning all aspects including initial intake, payment, completion of the registration packet, and coordinating services between clinicians and clients.
• Marketed services and achieved record sales in 2018, highest within 5-years and a 12.75% increase from 2017.
SG- Strategic Group (Formerly Strategic Experiential Group) – RI & MA Territory 2014-2015
Marketing and Advertising Company
Market Field Manager
Directed large-scale promotional events for nationally and globally recognized beverage companies. Accountable to achieve territory sales and individual promotional event targets by delivering a branded consumer experience. Working within client parameters, was responsible for the staffing, training, budget and inventory management, set-up coordination, and on-time delivery of each event. Prepared and analyzed post-event report metrics, submitting results through the recap portal.
Notable Accomplishments:
• Successfully hired and trained promotional staff with up to 65 events per weekend and up to 35 promoters per event.
• Managed a 4-day promotion with ten scheduled events in Nantucket and Cape Cod, MA; achieved targeted consumer outreach, product sales, and menu placement goals.
• Surpassed revenue goals; oversaw the VIP section and promotional events at the BET African American Film Festival.
Big Orange Productions – Pawtucket, RI 2013-2014
Event Staffing Agency
National Promotional Event Coordinator
Managed in-store promotional events for national consumer packaged goods and technology companies such as Axe, Kashi, T-Mobile, Kmart, Ocean Halo, and Clean Hair. Hired promotional staff through talent agencies, coordinated delivery of event merchandise, and partnered with event sponsors to deliver the desired experience and targeted results.
Notable Accomplishments:
• Consistently staffed, managed, and executed >100 national promotional events per weekend.
• Oversaw 35 events within one day at Walgreens, covering seven states to promote the Divina Latina product line.
Medtronic (Formerly Covidien) – Mansfield, MA 2011-2012
Health Care Product Company
Data Integrity Associate
Ensured data integrity and accurate order processing by closely monitoring and auditing order details, rebates, pricing, and territory data fields. Collaborated cross-functionally with Credit, AP/AR, Customer Accounts, and Customer Service to resolve system or order errors. Cross-trained in other functional areas to improve efficiency, agility, and operational knowledge.
EDUCATION
Master of Arts (M.A.) – Applied Sociology
University of Massachusetts – Boston, MA
Department of Public Health – HR Internship: supported the HR function by conducting clerical support staff interviews, personnel file audit, job analysis, and coordination of employee performance records.
Bachelor of Arts (B.A.) – Sociology; Minor – Business
Westfield State College – Westfield, MA
Department of Youth Services – Internship: participated in daily agency services, including legal proceedings, classification process, electronic monitoring, curfew checks, client orientation, and treatment planning.
CERTIFICATIONS
HIPAA Awareness for Mental Health – HIPAATraining.Com (Expires 10/21)
TECHNICAL SKILLS
MS Office Suite | Word/Excel/PowerPoint/Outlook | Social Media Marketing | Facebook/Twitter/Instagram | CRM Systems SOS | DocStar | FilerMaker | MarketLink Reporting | Promo Works | Quick Reports | SimplePractice |
Britny P Kirsner
Driven professional dedicated to expanding business opportunities by creating solutions that drive results. Thrives within fast-paced environments where strict deadlines must be met to achieve the intended experience. Exceptional communication skills bring meaningful value to internal and external partnerships.
AREAS OF EXPERTISE
Achieving Deadlines | Problem-Solving Mindset | Creative Solutions | Concise Communications | Responsiveness & Reliability Consumer Experience | Client Relationships | Social Media & Print Marketing | Project Management | Budget Management
Promotional Planning & Execution | Service Delivery & Operations | Event Management | Metric Analysis & Reporting
PROFESSIONAL EXPERIENCE
Southeast Psychological Services, Pllc – Charlotte, NC 2016-Oct 2020 Laid off due to Covid-19
Mental Healthcare Practice (Laid off due to Covid- 19)
Groups and Dialectical Behavior Therapy Coordinator
Develop creative solutions to improve client’s access to group therapy services and registration process. Expand community outreach and group participation by designing and implementing innovative marketing initiatives utilizing Facebook, Instagram, mass emails, print flyers, and brochures. Represent the organization to prospective participants, ages pre-k to senior citizens; complete initial intake to determine right fit group assignments, and process registrations. Coordinate all meeting logistics across multiple locations, partnering with clinical staff to provide a supportive and positive environment.
Notable Accomplishments:
• Flawlessly coordinate continuous enrollment into at least eight daily group therapy meetings occurring on and off-site.
• Processed >$1M of new registrations from 2016 to present, aligning all aspects including initial intake, payment, completion of the registration packet, and coordinating services between clinicians and clients.
• Marketed services and achieved record sales in 2018, highest within 5-years and a 12.75% increase from 2017.
SG- Strategic Group (Formerly Strategic Experiential Group) – RI & MA Territory 2014-2015
Marketing and Advertising Company
Market Field Manager
Directed large-scale promotional events for nationally and globally recognized beverage companies. Accountable to achieve territory sales and individual promotional event targets by delivering a branded consumer experience. Working within client parameters, was responsible for the staffing, training, budget and inventory management, set-up coordination, and on-time delivery of each event. Prepared and analyzed post-event report metrics, submitting results through the recap portal.
Notable Accomplishments:
• Successfully hired and trained promotional staff with up to 65 events per weekend and up to 35 promoters per event.
• Managed a 4-day promotion with ten scheduled events in Nantucket and Cape Cod, MA; achieved targeted consumer outreach, product sales, and menu placement goals.
• Surpassed revenue goals; oversaw the VIP section and promotional events at the BET African American Film Festival.
Big Orange Productions – Pawtucket, RI 2013-2014
Event Staffing Agency
National Promotional Event Coordinator
Managed in-store promotional events for national consumer packaged goods and technology companies such as Axe, Kashi, T-Mobile, Kmart, Ocean Halo, and Clean Hair. Hired promotional staff through talent agencies, coordinated delivery of event merchandise, and partnered with event sponsors to deliver the desired experience and targeted results.
Notable Accomplishments:
• Consistently staffed, managed, and executed >100 national promotional events per weekend.
• Oversaw 35 events within one day at Walgreens, covering seven states to promote the Divina Latina product line.
Medtronic (Formerly Covidien) – Mansfield, MA 2011-2012
Health Care Product Company
Data Integrity Associate
Ensured data integrity and accurate order processing by closely monitoring and auditing order details, rebates, pricing, and territory data fields. Collaborated cross-functionally with Credit, AP/AR, Customer Accounts, and Customer Service to resolve system or order errors. Cross-trained in other functional areas to improve efficiency, agility, and operational knowledge.
EDUCATION
Master of Arts (M.A.) – Applied Sociology
University of Massachusetts – Boston, MA
Department of Public Health – HR Internship: supported the HR function by conducting clerical support staff interviews, personnel file audit, job analysis, and coordination of employee performance records.
Bachelor of Arts (B.A.) – Sociology; Minor – Business
Westfield State College – Westfield, MA
Department of Youth Services – Internship: participated in daily agency services, including legal proceedings, classification process, electronic monitoring, curfew checks, client orientation, and treatment planning.
CERTIFICATIONS
HIPAA Awareness for Mental Health – HIPAATraining.Com (Expires 10/21)
TECHNICAL SKILLS
MS Office Suite | Word/Excel/PowerPoint/Outlook | Social Media Marketing | Facebook/Twitter/Instagram | CRM Systems SOS | DocStar | FilerMaker | MarketLink Reporting | Promo Works | Quick Reports | SimplePractice |