Aspiring Teacher
SUMMARY
Trained in medical office administration and experienced 6 years of customer service and sales. I am passionate about learning new things daily and that keeps me motivated and driven. I have learned and grown into my position from being responsible to complete all my task in a timely matter. Being able to do this I have master how to be organized, great customer service skills, flexible, great communication, problem solving, ability to manage multiple tasks and being a team player. I can work calmly in demanding and face-paced environment. I am willing to learn new skills and wear multiple hats to improve and grow with the company.
SKILLS/PROFICIENCIES
• Medical Admin skills
• Computerized billing
• Customer service oriented
• Communication skills
WORK EXPERIENCES
• Training/development •
Problem-solving Organizational skills Efficient multi-tasking skills
Health insurance processing
– Present
• • • • • • •
• •
Support operational needs and customer expectations in all areas.
Greet and prepare all residents events including tables, menus, and
Help plan and coordinate future events.
Responsible for Covid-19 protocols which include temperature check and sanitization supplies. Responsible for ensuring senior residents are given beverages and meals.
Train to help with exercises for memory loss for seniors.
Conduct series of exercises and activities such as word puzzles and searches for seniors.
Yardhouse, San Diego, CA
Travel Trainer/Foodrunner, June 2019 - Present
Train new workers and evaluate their performance.
Opening with new food runners at new and upcoming locations.
• Teamwork skills
• Work Ethics
• Flexibility/
• •
Adaptability •
St. Paul’s Villa, San Diego, CA Server/Assistant Activities Associate, November 2020
activities.
Traveling and learning multiple various of menus and items for locations. Adapting and training new technology for new hires.
Ensure protocols are followed with plated items.
Attend to all customer needs and requisitions.
Check in with managers to ensure shifts are properly completed with all new hires. Chili’s Bar and Grill, Long Beach, CA
Server/Waitress, February 2016 – June 2019
• • • • •
• • • • •
• • • •
EDUCATION
Western Governors University 2020 – Present
Elementary Education
San Diego Mesa College 2018-2020
Early Childhood Development Program Certification Completed
Martinsburg College 2018
Medical Office Administration Program Certification Completed
Santa Rosa Academy 2016
High School Diploma
Greet customer and explain menu items and meet sales quota.
Carefully ensure orders are correct and prepared in a timely matter.
In charge of POS system orders to ensure there are no errors and must balance at end of shift. Provide excellent customer service and prepared to answer questions.
Report to supervisor with 100% correct closing out register.
Pie Nation, San Diego, CA Server/Waitress
, July 2015 – August 2016
Assisted in opening and closing the store and following company procedures. Organizing food shipment with vendors.
Received shipments and organized new product in receiving room. Responsible for checking on protocols for company recipe and standards.
SUMMARY
Trained in medical office administration and experienced 6 years of customer service and sales. I am passionate about learning new things daily and that keeps me motivated and driven. I have learned and grown into my position from being responsible to complete all my task in a timely matter. Being able to do this I have master how to be organized, great customer service skills, flexible, great communication, problem solving, ability to manage multiple tasks and being a team player. I can work calmly in demanding and face-paced environment. I am willing to learn new skills and wear multiple hats to improve and grow with the company.
SKILLS/PROFICIENCIES
• Medical Admin skills
• Computerized billing
• Customer service oriented
• Communication skills
WORK EXPERIENCES
• Training/development •
Problem-solving Organizational skills Efficient multi-tasking skills
Health insurance processing
– Present
• • • • • • •
• •
Support operational needs and customer expectations in all areas.
Greet and prepare all residents events including tables, menus, and
Help plan and coordinate future events.
Responsible for Covid-19 protocols which include temperature check and sanitization supplies. Responsible for ensuring senior residents are given beverages and meals.
Train to help with exercises for memory loss for seniors.
Conduct series of exercises and activities such as word puzzles and searches for seniors.
Yardhouse, San Diego, CA
Travel Trainer/Foodrunner, June 2019 - Present
Train new workers and evaluate their performance.
Opening with new food runners at new and upcoming locations.
• Teamwork skills
• Work Ethics
• Flexibility/
• •
Adaptability •
St. Paul’s Villa, San Diego, CA Server/Assistant Activities Associate, November 2020
activities.
Traveling and learning multiple various of menus and items for locations. Adapting and training new technology for new hires.
Ensure protocols are followed with plated items.
Attend to all customer needs and requisitions.
Check in with managers to ensure shifts are properly completed with all new hires. Chili’s Bar and Grill, Long Beach, CA
Server/Waitress, February 2016 – June 2019
• • • • •
• • • • •
• • • •
EDUCATION
Western Governors University 2020 – Present
Elementary Education
San Diego Mesa College 2018-2020
Early Childhood Development Program Certification Completed
Martinsburg College 2018
Medical Office Administration Program Certification Completed
Santa Rosa Academy 2016
High School Diploma
Greet customer and explain menu items and meet sales quota.
Carefully ensure orders are correct and prepared in a timely matter.
In charge of POS system orders to ensure there are no errors and must balance at end of shift. Provide excellent customer service and prepared to answer questions.
Report to supervisor with 100% correct closing out register.
Pie Nation, San Diego, CA Server/Waitress
, July 2015 – August 2016
Assisted in opening and closing the store and following company procedures. Organizing food shipment with vendors.
Received shipments and organized new product in receiving room. Responsible for checking on protocols for company recipe and standards.