Ariana de los Santos
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Ariana de los Santos

PROFESSIONAL EXPERIENCE

Nanny/Tutor? ?Freelance|LosAngeles,CA|2017–Present
? Cares for children from the ages 0 to 16
? Assists with school work (Kindergarten through High School level) ? Cultivates and maintains a safe environment for all children
? Keeps constant communication with parents/guardians
? Transports children to/from various activities in a timely manner

AssistantStoreManager? ?LoveCultureInc.|Northridge,CA|2016–2017
? Closely communicated with the corporate office via e-mail, phone, and in-person
meetings
? Strategically delegated responsibilities to employees
? Assigned work shifts and created employee schedules every two weeks
? Commuted to two separate locations for a 2 month period in order to aid those
locations’ unforeseen termination of previous management
? Prevented and de-escalated customer service conflicts with a calm and professional
demeanor
? Tendered cash, cards, and checks digitally and manually during transactions
? Performed opening, shift change, and closing register procedures to ensure cashflow
was accurate throughout the day

EXTRA CURRICULAR

Vice President of Member Education & Programming ?Alpha Phi | Northridge, CA | 2018 – 2019
? Led and actively listened during weekly meetings with the Executive Board and my
cabinet in order to ensure efficient productivity
? Created and presented PowerPoint/Google Slides on relevant topics to the
organization (e.g. Drug and Alcohol Awareness, Mental Health, Bias, etc.)
? Attended leadership conferences where I was able to sharpen my communication,
organizational, and management skills
? Drew up stimulating 6-week lesson plans to ensure the new members assimilated with
ease
? Planned and executed effective team-building events focused on boosting morale and
improving teamwork

Recruitment Counselor ? ?National Panhellenic Conference | Northridge, CA | 2018
? Provided counseling and guidance to women looking to join a sorority
? Attended workshops based on improving interpersonal skills
? Prioritized the comfort, safety, and satisfaction of the candidates